Trainer - Customer Service (Forex/trading) Mandarin

Become the product and services expert, keep up-to-date on changes to company policies and procedures; - Develop a training program that ensures new hire and existing Customer Service team are product, policy, procedure and service experts; - Build a quality assurance program that identifies gaps in team knowledge; - Facilitate training using various...

We're a blockchain-based business and are seeking trading officers with experience in MT4, MT5 both front and back end, well experience with IB management to work with us on building the business. Our company believes in growing our staff and improving their livelihood to build trust within the organization, rather than hiring external professionals. We...

**Customer Service Trainer** We are searching for a customer service trainer to provide interactive seminars and training for our support and customer service employees. The duties of a trainer include leading on-the-job coaching, creating educational materials, and planning new hire training sessions. We'd want to meet you if you have experience training...

**Customer Service Trainer / LDQA (Mandarin Speaker)** **Job Responsibilities**: - Based on the development of customer service business, collect and analyze training needs and establish a sound internal trainer selection, training, curriculum planning, and talent incentive mechanism. - Responsible in formulate training strategies that meet the development...

**Job Title: Account Executive (Forex Background Preferred / Customer Support Experience Required)** **Location**: Malaysia **Company Overview**: Our client is a prominent financial services firm operating in Malaysia. With a focus on excellence and client satisfaction, they specialize in providing foreign exchange trading and investment services. They are...

**Job Title: Account Executive (Forex Background Preferred / Customer Support Experience Required)** **Location**: Malaysia **Company Overview**: Our client is a prominent financial services firm operating in Malaysia. With a focus on excellence and client satisfaction, they specialize in providing foreign exchange trading and investment services. They are...

**Location**: Remote (Focus on Malaysia) **Monthly Income**: Profit Sharing **About the Role** We are looking for a dedicated _Telegram Forex Signal Provider_ to join our team. This is an exciting opportunity to grow with our company, starting with managing one signal channel and progressing to managing multiple channels and training others. **What...

Ensure adherence to quality framework set by QT Manager based on the business types/facts by coordinating across regions and stakeholders. - Implement clear overall quality strategy with scalable process, tools and systems that allow efficient monitoring of performance versus target. - Access quality issues, conduct root cause analysis, recommend insights,...

Rawr Global is a Singapore digital agency since 2016 providing web development, web design and digital marketing. We are a growing company that creates and drives innovation. Our portfolio spans multiple industry - government, esports, property, lifestyle, banking, crypto and many more. We are looking for a driven and dynamic individual to join us in our...

We are looking to recruit a Junior /Senior Sales Executive to join our busy trade floor in the city. **What we expect from you**: - Maintain finger on pulse of Global Foreign Exchange markets - Self-starter and lead generation via multiple sources including networking - Follow up on all warm leads to drive and develop new business - Record all client...

**Role**:Customer Service Trainer **Timings**:Night Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: BPO Skills- Minimum requirement: - Education: A diploma holder or higher is preferred. - Minimum of 1 year relevance working experience in a voice channel...

**Opportunity to join our team as a **Phenomenal Weekend BackOffice and Support for a Forex Broker (English Speaking)** at TradeQuo! ** TradeQuo Global, a leading international trade facilitation platform, is seeking a highly motivated and results-driven ** Phenomenal Weekend BackOffice and Support ** to join our team in the Vietnam. As an integral part of...

Service managers are responsible for the supervision and coordination of the provision of different professional and technical services to customers. They ensure a smooth interaction with clients and high levels of satisfaction post-service. This occupation includes the provision of policing, correctional, library, legal and fire services. JCW Trading...

We’re looking for people who thrive in a client facing environment with a genuine interest in financial markets. To do well in this role, you would need to have strong attention to details, empathetic and good problem-solving skills. **Responsibilities includes**: **Trading Customer Service and Support**: - Answering customer queries regarding the...

Service managers are responsible for the supervision and coordination of the provision of different professional and technical services to customers. They ensure a smooth interaction with clients and high levels of satisfaction post-service. This occupation includes the provision of policing, correctional, library, legal and fire services. JCW Trading...

Process daily operational requests from customers on a timely and accurate manner - Responsible in completing daily operational requests and working with respective stakeholders to process required actions - Strong follow through on customer requests and managing customer’s expectations - Perform in accordance with key performance metrics and contribute as...

To lead, plan and support the implementation of the Knowledge Management Strategy; - To manage maintain and develop company’s internal knowledge base, so that information and data is accessible to employees; - To take the lead in encouraging employees to share knowledge, ensuring they are aware of the knowledge management resources available to support...

**Who you'll be working for**: Pioneer team to Startup Cryptocurrency trading platform, 24/7 rotational shift **What requirements you'll need to be eligible**: - 2 years experience in Customer Service - High interests in e-trading and cryptocurrency **What you'll be doing on the job**: - Cryptocurrency industry as digital assets exchange/trading. -...

**Job Description **:_ - Developing and delivering training programs: As a trainer, you would be responsible for creating and delivering training programs for inbound, outbound, and support agents. These training programs should be designed to enhance the skills, knowledge, and performance of the agents. - Conducting training needs analysis: You should...

**Responsibilities**: - Answering queries and resolving client issues regarding our products, platforms, and promotion. - Address customer feedback as well as complaints professionally. - Record and update customer data and other relevant information when necessary. - Supporting documentation/administrative needs within the department and supporting...