Relationship Manager, Trade/forex Sales

11 hours ago


Kuala Lumpur, Malaysia Affin Bank Group Full time

**Responsibilities**:
**JOB PURPOSE**
- Responsible for the EB FOREX performance and work closely within SWAT Sales, cross department or cross division to improve the usage of FOREX
- To maximizing the revenue contribution of existing and new FOREX customers of SMEC
- Implement an integrated marketing and customer engagement strategy for this business segment to maximize visibility in the market.

**ACCOUNTABILITIES**
- Develop strategy, tactics, sales plans and profit targets to achieve the FOREX sales targets set
- To proactively manage relationships of existing and potential customers to ensure utilization and maximize the profitability
- Establish action plans to ensure successful penetration or increase of wallets for FOREX sales segment
- To establish relationship with business sources for sustainable and quality inflow of FOREX leads
- Operates in accordance with all policies, procedures and regulatory guidelines
- Develop and implement customer retention strategies and programs
- Work closely with other division, other product management team/Line of business (LOBs) to drive product/service launches.
- Provide assistant to Enterprise Banking on any related matters and to provide feedbacks for continuous improvements.
- Support Bank events as and when required

**REQUIREMENTS**
- Minimum Degree Holder and at least 2 years of experience and with good track record in the banking or related industry.
- Skills and Knowledge
- Proven ability to manage and drive strong P&L
- Strong communication and analytical skills
- Able to work independently and under pressure, committed to meet deadlines.
- Good report writing skills; good writing and communication skills in both Bahasa Malaysia and English.
- Preferably experience in core banking products.
- Able to work independently with high degree of commitment and integrity.
- Analytical and able to think strategically.
- Assertive personally, initiative and innovative.
- Able to manage multiple stakeholders.
- Competent in basic analysis of company and personal financial performance.
- Strong initiative and positive attitude. Excellent writing, communications and interpersonal skills.
- Computer literate with good command in Microsoft Office - Word, Excel and PowerPoint.

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