Call Centre Agent

MAGIC Call Centre Agent A MAGIC Call Centre Agent is responsible for processing all incoming and outgoing calls accurately and courteously. **What will I be doing?** A MAGIC Call Centre Agent contributes to the impressions of our Guests and, therefore, must perform the following tasks to the highest standards: - Process all incoming and outgoing calls...

A MAGIC Call Centre Agent is responsible for processing all incoming and outgoing calls accurately and courteously. **What will I be doing?** A MAGIC Call Centre Agent contributes to the impressions of our Guests and, therefore, must perform the following tasks to the highest standards: - Process all incoming and outgoing calls accurately and...

'¢ To handle all incoming and outgoing calls efficiently and courteously as per the standards. '¢ Ensure all discretionary procedures are followed prior to transferring guest calls. '¢ All requests are to be entered into the call centre system and followed through until completion. '¢ Guest satisfaction to be checked by follow up reviews and calls to...

**Responsibilities**: Online booking & Customer enquiry - i. Handle inbound calls from clients regarding to set their appointment and enquiry. - ii. Deliver consistent advice and support to customers on our services in accordance with the company’s service standards and quality objective. - iii. To provide customer service satisfaction in call handling and...

Online booking & Customer enquiry i. Handle inbound calls from clients regarding to set their appointment and enquiry. ii. Deliver consistent advice and support to customers on our services in accordance with the company’s service standards and quality objective. iii. To provide customer service satisfaction in call handling and provide accurate...

Duties & Responsibilities: Design, develop & deliver training programs for new & existing training trainees in call centre environment Develop instructional materials, including e-learning modules, job aids and cheat sheets Deliver training programs using a variety of methods, such as classroom instruction, webinars and on-the-job coaching Evaluate the...

I am excited to contribute my strengths and proficiency in teamwork toward your team efforts. As an extroverted and personable communicator with a proven track record in Creativity skills, my focus on building strong professional relationships has been a valuable asset throughout my career. Pay: RM1,130.45 - RM4,509.87 per month **Education**: - STM/STPM...

Associate, Contact Centre **Responsibilities**: - Handle customers/ agents enquiries regarding policy matters in a clear, accurate and timely manner via inbound calls. - To meet the individual targets for Call Centre and ensure that the service level are met. - Provide policy information, answer questions & solving problems for policyholders/ agents in...

**Job Details** - Company: Teleperformance Indonesia - Job Title: Call Centre Agent - Language Requirement: Mandarin+ English - TP Code: ID-TP-CCA-Mandarin - Location: Yogyakarta, Indonesia - Shift: 5 working days (Rotational shift) **Job Highlights** - Social Security coverage for incidents such as death and work-related accidents. - Access to National...

Contact Centre JobThe Contact Centre Consultant will play a vital role in ensuring that customer service standards are met. This includes handling customer enquiries, resolving complaints, and escalating complex cases to relevant parties.Main ResponsibilitiesHandle customer calls in line with contact centre standard operating procedures.Update customer...

Sedgwick is a dynamic organization that's passionate about delivering exceptional service to our customers. We're seeking a talented Call Centre Specialist to join our team in Kuala Lumpur.As a Call Centre Specialist, you'll be responsible for handling a wide range of calls, including Emergency Roadside Assistance & Emergency Home Assistance across Malaysia....

**Responsibilities**: - Work with customer care team to ensure proper customer service is being delivered. - Greet customer and merchant warmly and ascertain problem or reason for calling. - To handle all enquiries from customer and merchants, provide appropriate feedback and alternatives within the time limits. - Provide accurate, valid and complete...

Position: Call Centre Trainer Project : Social Media & Ecommerce Account Type: 1 year renewable contract Location: Public Bank 2, Raja Chulan Time : Office Hours, Monday to Friday Qualification: - Have at least 1 -2 years experience in Training Call Centre - Have experience in e-commerce industry Job description: - Conduct any kind of trainings...

**BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT KL** **IS LOOKING FOR AN ENGAGEMENT CENTRE AGENT** **SENIORITY LEVEL**:Non - management **FUNCTION**: GBS Marketing **SALARY...

List-ID: 102495079Today 16:44 **Job Description**: - Call Centre Assistant Tempat : B-01-13a, Damai Hillpark, Jalan Damai Perdana 6/1f, Bandar Damai Perdana, 56000 Cheras, Kuala Lumpur. Kelayakan: - Minimum Spm. - Kemahiran Komunikasi Yang Baik Terutamanya Bahasa Malaysia Dan Bahasa Inggeris. - Kemahiran Interpersonal Yang Baik Serta Celik Komputer. -...

CALL CENTRE OFFICER Job Descriptions : 1. On a daily basis, make call interact with customers. 2. They identify the information. 3. This can include handling any customer issues, questions, account concerns, and delinquency management. 4. Follow scripts while talking with customers, process payments, and handle delinquent accounts. Job Requirements : 1....

Location: Berjaya Times Square, Kuala Lumpur Shift: 9 hours shift between 8 am to 12 am We are currently seeking a highly motivated and enthusiastic Inbound Call Center Agent who can fluently speak both Malay and English to join our team. As an Inbound Call Center Agent, you will be responsible for answering incoming calls from customers and providing...

Position: Customer Service Team Leader Project : Social Media & Ecommerce Account Type: 1 year renewable contract Location: Public Bank 2, Raja Chulan Time : Rotational shift between 11am - 11pm Qualification: - Have at least 1 years experience in leading a team - Have experience in e-commerce industry Job description: - Overseeing customer service...

Call centre agents handle incoming or outgoing customer calls for a business. They call existing and prospective customers to promote goods and services. They also obtain sales and arrange sales visits. PMR / PT3 or Equivalent

**Intern, Commercial (Call Centre)**: JurisTech has recently acquired iMoney. Founded in 2012, iMoney is Southeast Asia’s leading fintech marketplace for consumer financial and utility products, with operations in Malaysia, Philippines, Indonesia, and Singapore. We help 20 million people annually with their financial needs and empower them to make...