![Transcosmos Malaysia Sdn Bhd](https://media.trabajo.org/img/noimg.jpg)
Call Centre Trainer
4 weeks ago
Position: Call Centre Trainer
Project : Social Media & Ecommerce Account
Type: 1 year renewable contract
Location: Public Bank 2, Raja Chulan
Time : Office Hours, Monday to Friday
Qualification:
- Have at least 1 -2 years experience in Training Call Centre
- Have experience in e-commerce industry
Job description:
- Conduct any kind of trainings required by Client/ Project, including product knowledge training for new hiring or refreshment training for existing agents & Supporting Staff, and other occasional training about new product and promotion training.
- Update and develop training materials to meet the best practice training in coordination with Client/ Project.
- Must be ready to be involved in monitoring performance of operation in order to evaluate and analyses actual performance in order to initiate best course accordingly.
- Formulate, initiate, and conduct advance best practice training for Project based on actual performance from Project.
- Conduct On Job Training and On Job Assessment for new Project hiring.
- Must be ready to be involved in Quality Monitoring Set Up and Control sometimes, as it's part of Trainer's responsibility to understand the situation before set and formulate the training materials & course.
- Any other task that assigned to you by your superior.
**Job Types**: Full-time, Contract
**Salary**: RM4,250.00 per month
**Benefits**:
- Dental insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Monday to Friday
Application Question(s):
- What is your expected salary??
- What is your expected salary?
- When is the earliest you will be able to join?
Ability to Commute:
- Kuala Lumpur (required)
Ability to Relocate:
- Kuala Lumpur: Relocate before starting work (required)
-
Call Centre Agent
3 weeks ago
Kuala Lumpur, Malaysia UM SPECIALIST CENTRE Full time**JOB DESCRIPTION**: - Make outbound calls to patients to book/reschedule appointments. - Obtain patient's details and ensure all information is accurately and promptly keyed into the systems for all transactions. - Provide excellent and high-quality service in a timely and professional manner. - Ensure KPIs targets (e.g. customer satisfaction index, first...
-
Call Centre Instructor
2 weeks ago
Kuala Lumpur, Malaysia Persatuan Bagi Orang Orang Buta Malaysia Full timeDuties & Responsibilities: Design, develop & deliver training programs for new & existing training trainees in call centre environment Develop instructional materials, including e-learning modules, job aids and cheat sheets Deliver training programs using a variety of methods, such as classroom instruction, webinars and on-the-job coaching Evaluate the...
-
Call Centre
1 week ago
Kuala Lumpur, Malaysia Chailease Berjaya Credit Sdn Bhd Full timeI am excited to contribute my strengths and proficiency in teamwork toward your team efforts. As an extroverted and personable communicator with a proven track record in Creativity skills, my focus on building strong professional relationships has been a valuable asset throughout my career. Pay: RM1,130.45 - RM4,509.87 per month **Education**: - STM/STPM...
-
Admin/call Centre
1 week ago
Kuala Lumpur, Malaysia Abjad Optima Sdn Bhd Full timeJAWATAN KOSONG CALL CENTER/ ADMIN STAFF (WANITA) PEJABAT DI SIMPANG JALAN KLANG LAMA/ JALAN PUCHONG BASIC+OT+EPF+SOCSO+INSURAN WHTASAPP SEKARANG! **Show contact number** **Job Details** **JOB INFO & REQUIREMENT** - Contract Type- Full-time- Job Type- Non-Executive- Experience Level- < 1 year- Job Categories- Customer Svc/Call Centre- Minimum Education...
-
Call Centre Assistant
2 weeks ago
Kuala Lumpur, Malaysia CTIC CORPORATION SDN BHD Full timeList-ID: 102495079Today 16:44 **Job Description**: - Call Centre Assistant Tempat : B-01-13a, Damai Hillpark, Jalan Damai Perdana 6/1f, Bandar Damai Perdana, 56000 Cheras, Kuala Lumpur. Kelayakan: - Minimum Spm. - Kemahiran Komunikasi Yang Baik Terutamanya Bahasa Malaysia Dan Bahasa Inggeris. - Kemahiran Interpersonal Yang Baik Serta Celik Komputer. -...
-
Call Centre Officer
3 weeks ago
Kuala Lumpur, Malaysia BARAKAH PARTNERS Full timeCALL CENTRE OFFICER Job Descriptions : 1. On a daily basis, make call interact with customers. 2. They identify the information. 3. This can include handling any customer issues, questions, account concerns, and delinquency management. 4. Follow scripts while talking with customers, process payments, and handle delinquent accounts. Job Requirements : 1....
-
Call Centre Assistant
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia CTIC CORPORATION SDN BHD Full timeList-ID: Today 16:44**Job Description**:- Call Centre AssistantTempat : B-01-13a, Damai Hillpark, Jalan Damai Perdana 6/1f, Bandar Damai Perdana, 56000 Cheras, Kuala Lumpur.Kelayakan:- Minimum Spm.- Kemahiran Komunikasi Yang Baik Terutamanya Bahasa Malaysia Dan Bahasa Inggeris.- Kemahiran Interpersonal Yang Baik Serta Celik Komputer.- Pengalaman Tidak...
-
Call Centre Officer
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia BARAKAH PARTNERS Full timeCALL CENTRE OFFICER Job Descriptions : 1. On a daily basis, make call interact with customers. 2. They identify the information. 3. This can include handling any customer issues, questions, account concerns, and delinquency management. 4. Follow scripts while talking with customers, process payments, and handle delinquent accounts.Job Requirements :1....
-
Call Centre
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia BPO Sdn Bhd Full timeCustomer Service (Call Centre position)Location :Menara Public Bank 2, Jalan Raja Chulan, KLWorking days: 5 days (rotational shift - 11:00 am to 11:00 pm)Nature of business :Established global E-commerce contact center platform in MalaysiaSalary range: Basis RM2, fix allowance +Attendance incentive, KPI allowance (can ask during interview)Requirements:...
-
Executive Call Centre/ Contact Centre
2 months ago
Kuala Lumpur, Malaysia AEON Credit Service (M) Berhad Full time**Job Highlights**: - Close to LRT/MRT station - Start ASAP **Responsibilities**: - To provide a high level of customer service experience when attending to customers' request, inquiries and complaints within the turn-around-time. - To provide first call resolution in an effective and timely manner. - To handle customer inquiries in an efficient,...
-
Sales Trainer
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Technodex Berhad Full timeTrainer Position Summary: The Trainer is responsible for enhancing the performance ofoutbound telephone sales staff in a call center. The role focuses on monitoring staff,identifying areas for improvement, and reinforcing successful behaviors. The Trainer willdevelop and implement coaching initiatives to build confidence and equip staff with...
-
Magic Call Centre Agent
2 weeks ago
Kuala Lumpur, Malaysia Hilton Full timeMAGIC Call Centre Agent A MAGIC Call Centre Agent is responsible for processing all incoming and outgoing calls accurately and courteously. **What will I be doing?** A MAGIC Call Centre Agent contributes to the impressions of our Guests and, therefore, must perform the following tasks to the highest standards: - Process all incoming and outgoing calls...
-
Training Centre Manager
3 weeks ago
Kuala Lumpur, Malaysia Agensi Pekerjaan myPeople (Hiring with Client) Full timeClient is a holding company with multiple businesses with the latest is a new Local Western Restaurant on the 1st floor & upstairs will be the Training Centre ( 90 pax) whereby they either rent the space out for trainers or source for lecturers and trainers to conduct training at that centre. The restaurant's renovation (on-going) will complete in 3 - 4...
-
Call Centre Exec
1 month ago
Kuala Lumpur, Malaysia Sepadat Juta Sdn. Bhd. Full time**Full job description** Position: Call Centre Exec Location: Bandar Seri Permaisuri (Near LRT Salak Selatan) **Salary Range**: - RM 1500 - 2800 (Depends on working experience in Recovery) - Commission - Attendance Incentive - EPF + SOCSO + EIS Working Hour: Monday - Friday (9.00am - 6.00pm), Saturday (9.00am - 1pm) **Job Descriptions** - Responsible...
-
Call Centre Exec
2 weeks ago
Kuala Lumpur, Malaysia Sepadat Juta Sdn. Bhd. Full time**Full job description** Position: Call Centre Exec Location: Bandar Seri Permaisuri (Near LRT Salak Selatan) **Salary Range**: - RM 1500 - 2800 (Depends on working experience in Recovery) - Commission - Attendance Incentive - EPF + SOCSO + EIS Working Hour: Monday - Friday (9.00am - 6.00pm), Saturday (9.00am - 1pm) **Job Descriptions** - Responsible...
-
Call Centre Agent
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia BPO Sdn Bhd Full timeJob descriptionCustomer Service (Call Centre position)Location :Menara Public Bank 2, Jalan Raja Chulan, KLWorking days: 5 days (rotational shift - 11:00 am to 11:00 pm)Nature of business :Established global E-commerce contact center platform in MalaysiaSalary range: Basis RM2, fix allowance +Attendance incentive, KPI allowance (can ask during...
-
Call Centre Team Leader
3 weeks ago
Kuala Lumpur, Malaysia Xtend Services Sdn. Bhd. Full time**Requirements**: - Diploma or Degree holder in Management or training in team leading is a plus. - Proven work experience as a team leader or supervisor. - Excellent communication and leadership skills. - A patient, responsible, discipline and empathetic attitude. - Strong time management and organizational skills. - Adaptability and flexibility. -...
-
Junior Trainer
3 weeks ago
Kuala Lumpur, Malaysia Humanology Sdn Bhd Full timeJoin the Diverse and Inclusive Team at Humanology Dear Prospective Trainers, We are delighted to reach out from Humanology, a place where diversity and inclusivity are not just embraced but celebrated. Our journey of growth is ongoing, and we are excited to open our doors to trainers who resonate with our core values and are eager to become part of our...
-
Executive Call Centre/ Contact Centre
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia AEON Credit Service (M) Berhad Full timeJob Highlights: Close to LRT/MRT station Start ASAPResponsibilities: To provide a high level of customer service experience when attending to customers' request, inquiries and complaints within the turnaroundtime. To provide first call resolution in an effective and timely manner. To handle customer inquiries in an efficient, courteous and professional...
-
Experience in Customer Service Call Centre
2 months ago
Kuala Lumpur, Malaysia RHQM Full timeWorking location: Near Monorail Raja Chulan Working hours: office hours (8.30am - 5.30pm) Job details: - Attend to all manner of customers’ queries, purchase and renew of insurance at the Contact Centre. **Requirements**: - Mandatory for experience in call centre ONLY - Malaysian only - Below 40 years old are applicable to apply - Minimum...