Part-time Call Centre Operator

**JOB DESCRIPTION**: - Make outbound calls to patients to book/reschedule appointments. - Obtain patient's details and ensure all information is accurately and promptly keyed into the systems for all transactions. - Provide excellent and high-quality service in a timely and professional manner. - Ensure KPIs targets (e.g. customer satisfaction index, first...

'¢ To handle all incoming and outgoing calls efficiently and courteously as per the standards. '¢ Ensure all discretionary procedures are followed prior to transferring guest calls. '¢ All requests are to be entered into the call centre system and followed through until completion. '¢ Guest satisfaction to be checked by follow up reviews and calls to...

Duties & Responsibilities: Design, develop & deliver training programs for new & existing training trainees in call centre environment Develop instructional materials, including e-learning modules, job aids and cheat sheets Deliver training programs using a variety of methods, such as classroom instruction, webinars and on-the-job coaching Evaluate the...

**Requirements**: - Diploma holder in Management or training in team leading is a plus. - Proven work experience as a call centre/customer service team leader or supervisor. - Excellent communication and leadership skills. - A patient, responsible, discipline and empathetic attitude. - Strong time management and organizational skills. - Adaptability and...

Job description - To make calls for financial and non-financial projects. - Manage projects and understand technical aspects of the call centre activities. - Set up appointments for our sales manager to meet with customer. - Build strong customer relationship. - Deliver professional, cost effective and quality sales to achieve the mission and objectives of...

**Responsibilities**: Online booking & Customer enquiry - i. Handle inbound calls from clients regarding to set their appointment and enquiry. - ii. Deliver consistent advice and support to customers on our services in accordance with the company’s service standards and quality objective. - iii. To provide customer service satisfaction in call handling and...

**WE’RE EXPANDING!** Calling out for hardworking & result driven **Part Time Physiotherapist** to join our remarkable team. **Branches** Bandar Baru Bangi, Wangsa Maju, Shah Alam, Sentul, Ampang, Puncak Alam - Responsible to handle fully physiotherapist services and schedule to reach upmost patient satisfaction in the centre or housecall - Conduct and...

Online booking & Customer enquiry i. Handle inbound calls from clients regarding to set their appointment and enquiry. ii. Deliver consistent advice and support to customers on our services in accordance with the company’s service standards and quality objective. iii. To provide customer service satisfaction in call handling and provide accurate...

I am excited to contribute my strengths and proficiency in teamwork toward your team efforts. As an extroverted and personable communicator with a proven track record in Creativity skills, my focus on building strong professional relationships has been a valuable asset throughout my career. Pay: RM1,130.45 - RM4,509.87 per month **Education**: - STM/STPM...

Manager - Group Operations (Contact Centre - Call Quality Monitoring) **If you are looking to excel and make a difference, take a closer look at us...** CQM - Oversee and manage CQM team to meet its set objectives and targets - Provide feedback to Contact Centre L&D and Process Improvement on areas for improvement. **BUCR** - Provide support in...

**Requirements**: - Diploma or Degree holder in Management or training in team leading is a plus. - Proven work experience as a team leader or supervisor. - Excellent communication and leadership skills. - A patient, responsible, discipline and empathetic attitude. - Strong time management and organizational skills. - Adaptability and flexibility. -...

Position: Call Centre Trainer Project : Social Media & Ecommerce Account Type: 1 year renewable contract Location: Public Bank 2, Raja Chulan Time : Office Hours, Monday to Friday Qualification: - Have at least 1 -2 years experience in Training Call Centre - Have experience in e-commerce industry Job description: - Conduct any kind of trainings...

**WE’RE EXPANDING!** Calling out for hardworking & result driven **Part Time Physiotherapist** to join our remarkable team. **Branches** Bandar Baru Bangi, Wangsa Maju, Shah Alam, Sentul, Ampang, Puncak Alam and for housecall all over MALAYSIA. - Responsible to handle fully physiotherapist services and schedule to reach upmost patient satisfaction in...

**WE’RE EXPANDING!** Calling out for hardworking & result driven **Part Time Physiotherapist** to join our remarkable team. **Branches** Bandar Baru Bangi, Wangsa Maju, Shah Alam, Sentul, Ampang, Puncak Alam and for housecall all over MALAYSIA. - Responsible to handle fully physiotherapist services and schedule to reach upmost patient satisfaction in...

MAGIC Call Centre Agent A MAGIC Call Centre Agent is responsible for processing all incoming and outgoing calls accurately and courteously. **What will I be doing?** A MAGIC Call Centre Agent contributes to the impressions of our Guests and, therefore, must perform the following tasks to the highest standards: - Process all incoming and outgoing calls...

List-ID: 102495079Today 16:44 **Job Description**: - Call Centre Assistant Tempat : B-01-13a, Damai Hillpark, Jalan Damai Perdana 6/1f, Bandar Damai Perdana, 56000 Cheras, Kuala Lumpur. Kelayakan: - Minimum Spm. - Kemahiran Komunikasi Yang Baik Terutamanya Bahasa Malaysia Dan Bahasa Inggeris. - Kemahiran Interpersonal Yang Baik Serta Celik Komputer. -...

**WE’RE EXPANDING!** Calling out for hardworking & result driven **Part Time Physiotherapist** to join our remarkable team. **Branches** **Bandar Baru Bangi, Wangsa Maju, Shah Alam, Sentul, Ampang, Puncak Alam, BTHO, Bandar Puteri Bangi, Bandar Dato Onn JB and for housecall all over MALAYSIA.** - Responsible to handle fully physiotherapist services and...

Job Responsibilities: - Mark & record worksheets - Pick and pack worksheets for the next class days (if any) - Assist to observe & guide students (4 - 17 years old) - Able to use tablet/computer/zoom app - To handle students in Maths or English during class - To follow centre class flow and system Job Requirements: - Min. SPM qualification, preferably...

Customer Service Officer (Call Centre) Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and...

A MAGIC Call Centre Agent is responsible for processing all incoming and outgoing calls accurately and courteously. **What will I be doing?** A MAGIC Call Centre Agent contributes to the impressions of our Guests and, therefore, must perform the following tasks to the highest standards: - Process all incoming and outgoing calls accurately and...