Spa Manager

6 months ago


Johor Bahru, Malaysia White Wood Spa & Wellness Sdn Bhd Full time

Perform opening and closing procedures.
- Schedule guest appointments.
- Helps promoting the massage to the SPA members.
- Monitor, coordinate and process vacations, days off and shift change requests in a timely manner and ensure that changes do not negatively impact the schedule or guests.
- Monitor stock levels of oils and creams and ensures that par stock levels are maintained at all times.
- Provides individualized bodywork treatments that meet the guests needs and expectations.
- Maintains spa and treatment room appearance, cleanliness according to standard operating procedures.
- Know have skill of body massage,scrub, facial treatment,reflexology.
- As with any service-oriented business, spas rely on customer satisfaction and Spa Managers are generally responsible for ensuring that customers’ expectations are met.
- The ability to interview, train, schedule, monitor employee performance, discipline.
- Introduce new and innovative treatments, products, rituals and facials to continually enhance and develop the spa menu.
- The ability to ensure timely and effective performance reviews for the department. Achieve sales targets monthly as set.
- Builds a motivated and skilled team, leads by example and installs a culture of continuous learning and improvement among employees.

**Job Types**: Full-time, Permanent

Pay: RM2,000.00 - RM5,000.00 per month

**Benefits**:

- Free parking
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Evening shift
- Fixed shift
- Rotational shift

Supplemental pay types:

- Attendance bonus
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Johor Bahru: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- STM/STPM (preferred)

**Experience**:

- Spa receptionist: 1 year (preferred)
- receptionist: 1 year (preferred)

**Language**:

- Proficiency in English, Chinese. (preferred)

**Location**:

- Johor Bahru (preferred)


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