Guest Experience Manager

Additional Information Open to Malaysian IC holders and permanent residents only.Job Number 24109784Job Category Rooms & Guest Services OperationsLocation Renaissance Johor Bahru Hotel, No 2 Jalan Permas 11, Bandar Baru Permas Jaya, Johor Bahru, Johor, Malaysia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION...

The capability to coordinate and manage the day-to-day operations of the Front Desk. The ability to monitor and review the daily revenue report, the daily labor report and the monthly profit and loss statement, analyze results and take action when necessary. Able to monitor all standards in the hotel to ensure they are in place and enforced. To assist Front...

**Responsibilities**: - The capability to coordinate and manage the day-to-day operations of the Front Desk. - The ability to monitor and review the daily revenue report, the daily labor report and the monthly profit and loss statement, analyze results and take action when necessary. - Able to monitor all standards in the hotel to ensure they are in place...

Responsibilities: The capability to coordinate and manage the daytoday operations of the Front Desk. The ability to monitor and review the daily revenue report, the daily labor report and the monthly profit and loss statement, analyze results and take action when necessary. Able to monitor all standards in the hotel to ensure they are in place and enforced....

Guest Experience ExecutiveSalary: $2800 to $3500 (RM9520-RM11900)Working Hours: Monday - Friday (09:00am - 18:00pm)Location:Henderson Road Deliver professional and quality concierge services to customers Establish relationships with customers with a positive customer experience after every contact Provide support for Material Planners, risk management and...

To assist check in and check out guest efficiently and proceed with a proper method of payment. - To be aware of the hotel availability at all times and selling rates for the day. - To be aware of daily functions and VIP’s arrival. - To be aware of group arrangements and have registrations cards and keys ready before arrival. - To solve queries quickly and...

To assist check in and check out guest efficiently and proceed with a proper method of payment. To be aware of the hotel availability at all times and selling rates for the day. To be aware of daily functions and VIP's arrival. To be aware of group arrangements and have registrations cards and keys ready before arrival. To solve queries quickly and...

Responsible for providing outstanding customer service to guests of the hotel. Will be the first point of contact for guests and will be responsible for handling all guest inquiries and requests. Company Overview Thistle Hotels & Resorts in Malaysia is owned by GLH Management Group (Singapore) Pte Ltd. The award-winning Thistle Johor Bahru is a 5-star hotel...

**Guest Experience Executive** **Salary**: $2800 to $3500 (RM9520-RM11900) **Working Hours**: Monday - Friday (09:00am - 18:00pm) **Location**:Henderson Road - Deliver professional and quality concierge services to customers - Establish relationships with customers with a positive customer experience after every contact - Provide support for Material...

Location:Marina Square/Suntec:- Singapore leading edutainment provider of unique & bonding interactive indoor play experiences:- Marina Square, Downtown East, Kallang Wave Mall, and Suntec City Mall are among the company's locations:- 5 work days | Rotational shifts including public holidays and weekends.Responsibilities Be customer centric with internal and...

Job Description * s & ability * As a Guest Relations Officer, you will be responsible for ensuring that all guests enjoy a positive and memorable experience. You are a key representative of our hotel and brand, and as such you will need to anticipate guest needs, and handle inquiries in a helpful and attentive manner. You will take personal responsibility...

Job Description * s & ability * As a Guest Relations Officer, you will be responsible for ensuring that all guests enjoy a positive and memorable experience. You are a key representative of our hotel and brand, and as such you will need to anticipate guest needs, and handle inquiries in a helpful and attentive manner. You will take personal responsibility...

Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest's name at every opportunity - Registers and rooms all arrivals according to established procedures - Maintain intimate knowledge of departmental standards and procedures - Keeps abreast of all modifications to accounting policies and procedures - Responsible...

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys...

Job Description * s & ability * In this role you are a key ambassador for the hotel and the brand, and will work to create one of the most powerful first impressions for our guests. You will have a friendly and outgoing personality, and a genuine interest in meeting and taking care of guests from all over the world. You will be an information provider,...

Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest's name at every opportunity Registers and rooms all arrivals according to established procedures Maintain intimate knowledge of departmental standards and procedures Keeps abreast of all modifications to accounting policies and procedures Responsible and...

**Guest Service Executive - Tune Hotel Danga Bay** What Will You Do? You’ll be responsible for providing a naturally friendly, helpful, and responsive, level of service to all our guests from arrival to departure. We’re not really a strict job descriptions kind of place - we all roll our sleeves up and get stuck in wherever needed - but here's an idea...

Supervise the daily operations at the Front Desk, Guest Service and Telephone. Areas in charge will take turns in every three months. Maintains the established code of standards, efficiency and professionalism set by Management. Handles guests' requests and complaints effectively. Provide Management with timely feedback and reports of daily occurrences,...

**Location: Marina Square/Suntec**: - **Singapore leading edutainment provider of unique & bonding interactive indoor play experiences**: - **Marina Square, Downtown East, Kallang Wave Mall, and Suntec City Mall are among the company's locations.**: - **5 work days | Rotational shifts including public holidays and weekends.** **Responsibilities** - Be...

Requirements: SPM or equivalent Pleasant and good interpersonal personality Good communication skills and customeroriented Able to work in shift and public holidayJob description: Achieve positive outcomes from Guest queries in a timely and efficient manner. Ensure an efficient reception experience for Guests, including check in/out, and complete audit...