Guest Experience Manager

**Responsibilities**: - The capability to coordinate and manage the day-to-day operations of the Front Desk. - The ability to monitor and review the daily revenue report, the daily labor report and the monthly profit and loss statement, analyze results and take action when necessary. - Able to monitor all standards in the hotel to ensure they are in place...

To assist check in and check out guest efficiently and proceed with a proper method of payment. - To be aware of the hotel availability at all times and selling rates for the day. - To be aware of daily functions and VIP’s arrival. - To be aware of group arrangements and have registrations cards and keys ready before arrival. - To solve queries quickly and...

**Guest Experience Executive** **Salary**: $2800 to $3500 (RM9520-RM11900) **Working Hours**: Monday - Friday (09:00am - 18:00pm) **Location**:Henderson Road - Deliver professional and quality concierge services to customers - Establish relationships with customers with a positive customer experience after every contact - Provide support for Material...

Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest's name at every opportunity - Registers and rooms all arrivals according to established procedures - Maintain intimate knowledge of departmental standards and procedures - Keeps abreast of all modifications to accounting policies and procedures - Responsible...

**Guest Service Executive - Tune Hotel Danga Bay** What Will You Do? You’ll be responsible for providing a naturally friendly, helpful, and responsive, level of service to all our guests from arrival to departure. We’re not really a strict job descriptions kind of place - we all roll our sleeves up and get stuck in wherever needed - but here's an idea...

Supervise the daily operations at the Front Desk, Guest Service and Telephone. Areas in charge will take turns in every three months. Maintains the established code of standards, efficiency and professionalism set by Management. Handles guests' requests and complaints effectively. Provide Management with timely feedback and reports of daily occurrences,...

This role involves welcoming guests, addressing their inquiries and needs, and ensuring their overall comfort and satisfaction during their stay. The Guest Service Assistant plays a vital role in creating a positive and memorable experience for all guests. - Welcome guests with a warm and friendly demeanor, creating a positive first impression - Respond...

**Requirements**: - SPM or equivalent - Pleasant and good interpersonal personality - Good communication skills and customer-oriented - Able to work in shift and public holiday **Job description**: - Achieve positive outcomes from Guest queries in a timely and efficient manner. - Ensure an efficient reception experience for Guests, including check in/out,...

**Requirements**: - SPM or equivalent - Pleasant and good interpersonal personality - Good communication skills and customer-oriented - Able to work in shift and public holiday **Job description**: - Achieve positive outcomes from Guest queries in a timely and efficient manner. - Ensure an efficient reception experience for Guests, including check in/out,...

About UsTalent Recruit is a leading recruitment agency based in Singapore, with multiple offices across the country and international presence.Job SummaryWe are seeking an experienced Community Experience Coordinator to join our team. The ideal candidate will have excellent communication skills, a proactive approach, and a passion for delivering exceptional...

Responsibilities: - Assist the Front Office Manager in provision of guest services function, handle all problems and complaints related to hotel guests, and represent the Management in handling all areas of operations within the hotel in accordance with objectives and quality standard of the hotel. - Ensure Efficient Provision Of Front Desk Service. - Check...

**JOB DESCRIPTION** JOB TITLE : DUTY MANAGER REPORTS TO : FRONT OFFICE MANAGER **REQUIREMENT** - At least 2 year(s) of working experience in the related field is required for this position - Versatile in Bahasa and English (verbal and written) - Familiar with OPERA system - Services oriented, have a sense or urgency and task accomplishes - Good...

**JOB DESCRIPTION** JOB TITLE : DUTY MANAGER REPORTS TO : FRONT OFFICE MANAGER **REQUIREMENT** - At least 3 year(s) of working experience in the related field is required for this position - Versatile in Bahasa and English (verbal and written) - Familiar with OPERA system - Services oriented, have a sense or urgency and task accomplisher - Good...

Greets the VIP guests of the hotel. As directed by the Front Office Manager, performs special services for VIP Guest’s - Assists in VIP’s arrival departure in absence of Front Office Manager - Checks cleanliness of lobby and public area, lights and as well as front office staff in proper and orderly appearance and behaviour - Checks on registration cards...

**Job Number** 23151492 **Job Category** Food and Beverage & Culinary **Location** Renaissance Johor Bahru Hotel, No. 2, Jalan Permas 11, Bandar Baru Permas Jaya, Johor Bahru, Johor, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Areas of responsibility include Restaurants/Bars...

**Company Description** The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand - and have an ambitious expansion plan to bring a little bit...

**POSITION OVERVIEW**: Operations Manager fully responsible for overall management to ensure quality standards throughout all the hotels, provide an excellent experience for the guests and maximizing guest satisfaction. Oversee all part from day-to-day operational running to strategic development of all the outlets, provides leadership and support to all...

**Responsibility** - To manage and ensure effective Front Office operation on administration, staff matters and operational activities during his/her shift of duty. - To supervise day to day operations and ensuring all standard operating procedure are adhered to. - To ensure guests requests and complaints are being handled with promptness, courtesy and...

Be the warm welcome that kicks off a memorable guest experience - Acknowledge IHG Rewards Club members and returning guests, in person or on the phone - Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay - Handle cash and credit transactions - Start every stay right by swiftly checking guests in and out...

**Job Number** 23157330 **Job Category** Rooms & Guest Services Operations **Location** Four Points by Sheraton Desaru, Jalan Kempas 2, Bandar Penawar, Johor, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property...