Guest Service Executive

Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest's name at every opportunity - Registers and rooms all arrivals according to established procedures - Maintain intimate knowledge of departmental standards and procedures - Keeps abreast of all modifications to accounting policies and procedures - Responsible...

**Requirements**: - SPM or equivalent - Pleasant and good interpersonal personality - Good communication skills and customer-oriented - Able to work in shift and public holiday **Job description**: - Achieve positive outcomes from Guest queries in a timely and efficient manner. - Ensure an efficient reception experience for Guests, including check in/out,...

**Requirements**: - SPM or equivalent - Pleasant and good interpersonal personality - Good communication skills and customer-oriented - Able to work in shift and public holiday **Job description**: - Achieve positive outcomes from Guest queries in a timely and efficient manner. - Ensure an efficient reception experience for Guests, including check in/out,...

Supervise the daily operations at the Front Desk, Guest Service and Telephone. Areas in charge will take turns in every three months. Maintains the established code of standards, efficiency and professionalism set by Management. Handles guests' requests and complaints effectively. Provide Management with timely feedback and reports of daily occurrences,...

This role involves welcoming guests, addressing their inquiries and needs, and ensuring their overall comfort and satisfaction during their stay. The Guest Service Assistant plays a vital role in creating a positive and memorable experience for all guests. - Welcome guests with a warm and friendly demeanor, creating a positive first impression - Respond...

**Guest Experience Executive** **Salary**: $2800 to $3500 (RM9520-RM11900) **Working Hours**: Monday - Friday (09:00am - 18:00pm) **Location**:Henderson Road - Deliver professional and quality concierge services to customers - Establish relationships with customers with a positive customer experience after every contact - Provide support for Material...

Job Description: Hotel Executive Position Overview: As a Hotel Executive, you will be responsible for overseeing and managing the daily operations of the hotel to ensure a seamless and enjoyable experience for guests. Your primary goal is to enhance guest satisfaction, maximize revenue, and maintain high standards of service. Key Responsibilities: -...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

The capability to coordinate and manage the day-to-day operations of the Front Desk. The ability to monitor and review the daily revenue report, the daily labor report and the monthly profit and loss statement, analyze results and take action when necessary. Able to monitor all standards in the hotel to ensure they are in place and enforced. To assist Front...

Job Responsibilities: - Provide level 1 onsite IT support services to internal users - Execute employee on-boarding and off-boarding procedures, including account and equipment setup and decommissioning. - Corporate with System and Network team for Level 2 support case troubleshooting IT assets management according relate policy and guidelines - Maintain...

**Responsibilities**: - The capability to coordinate and manage the day-to-day operations of the Front Desk. - The ability to monitor and review the daily revenue report, the daily labor report and the monthly profit and loss statement, analyze results and take action when necessary. - Able to monitor all standards in the hotel to ensure they are in place...

Responsibilities: - Creates a pleasant and welcoming environment for our guests - Serve food and prepare drinks to guests. Familiar with local hot and cold beverages. - Ensure an efficient and safe delivery of all food and beverage orders in line with guest expectations - Ensure the restaurant areas are clean and well presented at all times and assist with...

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. - Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

Responsible for branding company products. - Responsible for event planning, event management, seminars, exhibitions, and conferences which is suitable for the company. - Evaluating campaign performance and data analytics. - Liaising with internal departments and external service providers to promote programs and campaigns. - Website and social media...

Waiters/waitresses supply guests with food and drinks as requested. Waiters/waitresses usually work in restaurants, bars and hotels. This involves the preparation of tables, serving food or beverages and taking payments. The Romans Winehouse, which is a combination of "Rose", "Mans" and "Romance" elements, opens the door to a small aisle, followed by a wine...

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

Team Member F&B Service With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...

**URGENTLY HIRING!!** - Manage online and phone reservations. - Respond to clients' complaints in a timely and professional manner. - Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guest. - Delivers the basic standards and provide exceptional guest service at all times. - Register hotel's...

**URGENTLY HIRING!!** - Manage online and phone reservations. - Respond to clients' complaints in a timely and professional manner. - Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guest. - Delivers the basic standards and provide exceptional guest service at all times. - Register hotel's...

**Join Our Team at Luna Bistro!** Are you ready to bring your passion for hospitality to Luna Bistro? We're looking for dedicated individuals to join our service crew and be a part of our dynamic team. If you thrive in a fast-paced environment and have a strong work ethic, we want to hear from you! **Position: Service Crew** **Responsibilities**: -...