Guest Experience Executive

To assist check in and check out guest efficiently and proceed with a proper method of payment. - To be aware of the hotel availability at all times and selling rates for the day. - To be aware of daily functions and VIP’s arrival. - To be aware of group arrangements and have registrations cards and keys ready before arrival. - To solve queries quickly and...

**Guest Service Executive - Tune Hotel Danga Bay** What Will You Do? You’ll be responsible for providing a naturally friendly, helpful, and responsive, level of service to all our guests from arrival to departure. We’re not really a strict job descriptions kind of place - we all roll our sleeves up and get stuck in wherever needed - but here's an idea...

The capability to coordinate and manage the day-to-day operations of the Front Desk. The ability to monitor and review the daily revenue report, the daily labor report and the monthly profit and loss statement, analyze results and take action when necessary. Able to monitor all standards in the hotel to ensure they are in place and enforced. To assist Front...

Receptionists are responsible for the reception area of a business. They answer the phone, greet guests, pass information, respond to inquiries and instruct visitors. They are the first point of contact for clients and customers. Frasers Hospitality, a member of Frasers Property Group, is a global hospitality operator with Gold-Standard serviced apartments,...

**Responsibilities**: - The capability to coordinate and manage the day-to-day operations of the Front Desk. - The ability to monitor and review the daily revenue report, the daily labor report and the monthly profit and loss statement, analyze results and take action when necessary. - Able to monitor all standards in the hotel to ensure they are in place...

**Responsibilities**: - Ensures that all guest requests and complaints are handled properly in accordance with the hotel's general service recovery guidelines. - Ensures that all opening and closing duties are carried out according to established standards. - Examines weekly forecasts and assigns Team Members accordingly. - Hands-on in the operation during...

To ensure that guest service such as check-in and check-out are done courteously, promptly and efficiently. -Rules and regulations, grooming codes and code of conduct of employees as well as customer relations are adhered to at all times. Maintain intimate knowledge of departmental standards and procedures -Greets all guests at all times in a friendly and...

**Requirements**: - SPM or equivalent - Pleasant and good interpersonal personality - Good communication skills and customer-oriented - Able to work in shift and public holiday **Job description**: - Achieve positive outcomes from Guest queries in a timely and efficient manner. - Ensure an efficient reception experience for Guests, including check in/out,...

**Requirements**: - SPM or equivalent - Pleasant and good interpersonal personality - Good communication skills and customer-oriented - Able to work in shift and public holiday **Job description**: - Achieve positive outcomes from Guest queries in a timely and efficient manner. - Ensure an efficient reception experience for Guests, including check in/out,...

Register & process guests and their assigned rooms. Accommodate guest requests. Communicating with hotel staff on the status of guest rooms. Up Selling guest rooms and promoting hotel services. Handling cash payments. Maintain a clean and neat front desk area. Hotel Granada Johor Bahru situated in the bustling heart of Bukit Indah. The perfect place to stay,...

**Position : Customer Experience - Community Outreach Specialis** **( GLC COMPANY)** **Location : Kompleks Kementerian Dalam Negeri, Taman Setia Tropika, Kempas,81200 Johor Bahru,Johor.** **Working Days**: 5 days per week ( Sunday - Thursday / 8.30am - 4.30pm) **Intake **:Immediately **Salary **:RM1,750 2. To monitor & track order status until complete. 3....

**Position : Community Outreach Specialist** **Working Days**: 5 days per week ( Sunday - Thursday / 8.30 am - 4.30 pm) **Intake **:Immediately **Salary **:RM1,750 2. To monitor & track order status until complete. 3. To educate and explain to Malaysian citizen about the product 4. To explain to citizen about Digital Identity Verification Platform is for...

Supervise the daily operations at the Front Desk, Guest Service and Telephone. Areas in charge will take turns in every three months. Maintains the established code of standards, efficiency and professionalism set by Management. Handles guests' requests and complaints effectively. Provide Management with timely feedback and reports of daily occurrences,...

This role involves welcoming guests, addressing their inquiries and needs, and ensuring their overall comfort and satisfaction during their stay. The Guest Service Assistant plays a vital role in creating a positive and memorable experience for all guests. - Welcome guests with a warm and friendly demeanor, creating a positive first impression - Respond...

**Position : Front Desk cum Customer Experience** **Location : Taman Setia Tropika, Kempas,81200 Johor Bahru,Johor.** **Working Days**: 5 days per week (Sundday - Thursday / 8.30am - 4.30pm) **Intake **:Immediately **Salary **:RM1,750 2. To monitor & track order status until complete. 3. To educate and explain to Malaysian citizen about the product 4. To...

**Job Number** 23137060 **Job Category** Rooms & Guest Services Operations **Location** Four Points by Sheraton Desaru, Jalan Kempas 2, Bandar Penawar, Johor, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room change/late...

Handle full set of accounts, including passing journals, performing bank reconciliation, preparing Profit & Loss and Balance Sheet statements, and maintaining fixed assets registers and general ledger. - Assist in monthly accounting reports, month-end and year-end closings. - Perform monthly bank reconciliations for all bank accounts. - Support day-to-day...

An Assistant Executive Housekeeper will support all Housekeeping and Laundry operations including the development of the Team Members with in the group so to provide an exceptional experience for our Guests. **What will I be doing?** As an Assistant Executive Housekeeper, you will be responsible for assisting with overseeing housekeeping operations to...

Job Description: Hotel Executive Position Overview: As a Hotel Executive, you will be responsible for overseeing and managing the daily operations of the hotel to ensure a seamless and enjoyable experience for guests. Your primary goal is to enhance guest satisfaction, maximize revenue, and maintain high standards of service. Key Responsibilities: -...

Responsible for branding company products. - Responsible for event planning, event management, seminars, exhibitions, and conferences which is suitable for the company. - Evaluating campaign performance and data analytics. - Liaising with internal departments and external service providers to promote programs and campaigns. - Website and social media...