Customer Experience

We are hiring an experienced Customer Experience Specialist in Mid Valley, Johor Bahru - Shift hours: Rotational - 5am to 2pm / 9pm to 7am This role suits individual with sales and/or customer experience background and enjoys a role with plenty of customer interactions. If you have a love of connecting with people and providing great customer service...

**What you will be doing**: - Personalise and engage customers effectively to drive customer satisfaction - Assist customers on inquiries and issues efficiently to mitigate detractors - Ensuring service standards are met e.g CSAT, Quality Assurance (QA), Response time and Resolution time **What you’ll need**: - Fluent English with excellent...

**What you will be doing**: - Personalise and engage customers effectively to drive customer satisfaction - Assist customers on inquiries and issues efficiently to mitigate detractors - Ensuring service standards are met e.g CSAT, Quality Assurance (QA), Response time and Resolution time **What you’ll need**: - Fluent English with excellent...

**What you will be doing**: - Personalise and engage customers effectively to drive customer satisfaction - Assist customers on inquiries and issues efficiently to mitigate detractors - Ensuring service standards are met e.g CSAT, Quality Assurance (QA), Response time and Resolution time **What you’ll need**: - Fluent English with excellent...

**What you will be doing**: - Personalise and engage customers effectively to drive customer satisfaction - Assist customers on enquiries and issues efficiently to mitigate detractors - Ensuring service standards are met. e.g: CSAT, Quality Assurance (QA), Response time and Resolution time **What you’ll need**: - Fluent English with excellent...

Job Description Personalise and engage customers effectively to drive customer satisfaction Assist customer on enquiries and issues efficiently to mitigate detractors Ensuring service standards are met e.g CSAT, Quality Assurance (QA), Response time and Resolution time Requirement Fluent English with excellent communication skills, both written and...

Personalise and engage customers effectively to drive customer satisfaction - Assist customer on enquiries and issues efficiently to mitigate detractors - Ensuring service standards are met e.g CSAT, Quality Assurance (QA), Response time and Resolution time **Requirement** - Fluent English with excellent communication skills, both written and verbal - At...

Personalise and engage customers effectively to drive customer satisfaction - Assist customer on enquiries and issues efficiently to mitigate detractors - Ensuring service standards are met e.g CSAT, Quality Assurance (QA), Response time and Resolution time **Requirement** - Fluent English with excellent communication skills, both written and verbal - At...

Company Description IKEA is the world’s largest home furnishing retailer with 460 stores across more than 60 countries. IKEA Malaysia is part of Ikano Retail, one of 12 IKEA franchisees and the only one owned by the family of Ingvar Kamprad, who founded IKEA in 1943. IKEA Malaysia creates a better everyday life by offering a wide range of well-designed,...

Castlery is looking for a **Customer Experience Specialist** to join our **Customer Experience Department.** The Customer Experience (CX) team bridges every touchpoint between Castlery and the customer, whether it’s through a physical store, an online shopping cart or any other touch point where one interacts with Castlery. Our role is to ensure that...

This role suits individuals with sales and/or customer experience background and enjoys a role with plenty of customer interactions. If you have a love of connecting with people and providing great customer service coupled with an interest in contributing directly to the bottom line of a multi-million-dollar organisation, this is the position for...

This role suits individuals with sales and/or customer experience background and enjoys a role with plenty of customer interactions. If you have a love of connecting with people and providing great customer service coupled with an interest in contributing directly to the bottom line of a multi-million-dollar organisation, this is the position for...

This role suits individuals with sales and/or customer experience background and enjoys a role with plenty of customer interactions. If you have a love of connecting with people and providing great customer service coupled with an interest in contributing directly to the bottom line of a multi-million-dollar organisation, this is the position for...

Personalise and engage customers effectively to drive customer satisfaction - Assist customer on enquiries and issues efficiently to mitigate detractors - Ensuring service standards are met e.g CSAT, Quality Assurance (QA), Response time and Resolution time **Key Requirement**: - Fluent English with excellent communication skills, both written and verbal....

Location: Persiaran Southkey, Johor Bahru Working hours: Rotational Shifts Job Summary: This role suits individual with sales and/or customer experience background and enjoys a role with plenty of customer interactions. If you have a love of connecting with people and providing great customer service coupled with an interest in contributing directly to the...

**What you will be doing**: - Personalise and engage customers effectively to drive customer satisfaction - Assist customers on enquiries and issues efficiently to mitigate detractors - Ensuring service standards are met. e.g: CSAT, Quality Assurance (QA), Response time and Resolution time **What you’ll need**: - Fluent English with excellent...

Location: Persiaran Southkey, Johor Bahru Working hours: Rotational Shifts Job Summary: This role suits individual with sales and/or customer experience background and enjoys a role with plenty of customer interactions. If you have a love of connecting with people and providing great customer service coupled with an interest in contributing directly to the...

Location: Persiaran Southkey, Johor Bahru Working hours: Rotational Shifts Job Summary: This role suits individual with sales and/or customer experience background and enjoys a role with plenty of customer interactions. If you have a love of connecting with people and providing great customer service coupled with an interest in contributing directly to the...

_More Than Just a Job, We Offer an Opportunity to Grow your Career! _**APPLY NOW!**_ **Location**: - Bandar Medini, Nusajaya, Johor - Free shuttle services - Resolving customer complaints and providing accurate information to improve customer’s satisfaction. - Achieve KPI and SLA **Requirements**: - Required language(s): Fluent in English or Bahasa...

**Location: Marina Square/Suntec**: - **Singapore leading edutainment provider of unique & bonding interactive indoor play experiences**: - **Marina Square, Downtown East, Kallang Wave Mall, and Suntec City Mall are among the company's locations.**: - **5 work days | Rotational shifts including public holidays and weekends.** **Responsibilities** - Be...