Customer Experience Specialist

We are hiring an experienced Customer Experience Specialist in Mid Valley, Johor Bahru - Shift hours: Rotational - 5am to 2pm / 9pm to 7am This role suits individual with sales and/or customer experience background and enjoys a role with plenty of customer interactions. If you have a love of connecting with people and providing great customer service...

**Responsibilities**: - Develop communication platform to promote the establishment and maintenance of meaningful communications and facilitate dialogues between customers, patients and families, team members, consultants, and other relevant parties. - To gather In & Out patient feedbacks on daily basis, check which feedback need to be follow up and update...

**Responsibilities**: - To provide administrative support to ensure sufficient operation of the office to secure efficiency and compliance to company policies. - Handling office tasks, such as filing, generating reports and setting up for meetings. Keep stock of office supplies and place orders when necessary. - Monitoring and update daily update list for...

**What you will be doing**: - Personalise and engage customers effectively to drive customer satisfaction - Assist customers on enquiries and issues efficiently to mitigate detractors - Ensuring service standards are met. e.g: CSAT, Quality Assurance (QA), Response time and Resolution time **What you’ll need**: - Fluent English with excellent...

Castlery is looking for a **Customer Experience Specialist** to join our **Customer Experience Department.** The Customer Experience (CX) team bridges every touchpoint between Castlery and the customer, whether it’s through a physical store, an online shopping cart or any other touch point where one interacts with Castlery. Our role is to ensure that...

About the JobWe are looking for a detail-oriented Compliance and Reporting Specialist to join our finance team at User Experience Researchers Pte. Ltd. The ideal candidate will have a strong background in accounting and financial reporting, as well as excellent analytical and problem-solving skills.ResponsibilitiesFinancial Reporting: Prepare and analyze...

At User Experience Researchers Pte Ltd, we are seeking a skilled Software Development Specialist to join our team. As a key member of our engineering group, you will be responsible for developing and maintaining front-end applications using React, building and optimizing back-end services with Java and MSSQL, and designing and implementing RESTful APIs and...

Job OverviewWe are looking for a highly motivated Customer Satisfaction Specialist to join our team. As a key member of our customer-facing team, you will be responsible for resolving customer complaints and escalating issues when necessary.Responsibilities:Respond to customer inquiries and resolve complaints in a timely manner.Escalate complex issues to...

Key ResponsibilitiesThe Senior Customer Experience Manager will be responsible for:Developing and implementing strategies to improve customer satisfaction and loyalty.Leading a team of customer experience professionals to achieve exceptional service standards.Maintaining a deep understanding of customer needs and preferences to inform business...

We are a newly established dental specialist centre in southern Malaysia.Our team is dedicated to providing exceptional patient care and services.This is a full-time on-site role for a Treatment Coordinator at Alpha Dental Specialist Centre, located in Johor Bahru, Malaysia.The Treatment Coordinator will be responsible for treatment coordination with...

Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. Our company established in 2013. We are known as corporate insurance risk solution provider around Southern Region of Penisular Malaysia,. Our vision...

Eggette Lab is hiring a Food Service Operations Specialist to join our team. As an Outlet Service Crew member, you will be responsible for delivering excellent customer service and ensuring smooth operations within the store.Responsibilities:Customer Relations:1. Greet customers warmly and assist them in placing their orders, providing exceptional service to...

Company DescriptionWe are a newly established dental specialist centre based in southern Malaysia, Johor Bahru.Role DescriptionThis is a full-time on-site role for a Treatment Coordinator at Alpha Dental Specialist Centre located in Johor Bahru, Malaysia. The Treatment Coordinator will be responsible for treatment coordination with patients, customer...

Personalise and engage customers effectively to drive customer satisfaction - Assist customer on enquiries and issues efficiently to mitigate detractors - Ensuring service standards are met e.g CSAT, Quality Assurance (QA), Response time and Resolution time **Key Requirement**: - Fluent English with excellent communication skills, both written and verbal....

**What you will be doing**: - Personalise and engage customers effectively to drive customer satisfaction - Assist customers on enquiries and issues efficiently to mitigate detractors - Ensuring service standards are met. e.g: CSAT, Quality Assurance (QA), Response time and Resolution time **What you’ll need**: - Fluent English with excellent...

**Castlery - The Future of Home Furnishings**We are a rapidly growing, vertically integrated furniture brand founded in 2013, with headquarters in Singapore and offices across the United States, Australia, China, and Malaysia. Our mission is to deliver exceptional customer experiences through innovative products and services.As a Senior Manager, CX...

Lead Your Team to Success:As a Sales Team Leader at IKEA, you will be responsible for leading a team of sales associates in achieving sales targets and providing outstanding customer service. You will work closely with the store manager and other colleagues to ensure seamless execution of sales initiatives and continuous improvement of the customer...

AFFIN Group is a leading financial services provider dedicated to making banking better and easier. We are committed to innovation, excellence, and customer satisfaction.About UsWe offer a range of exciting career opportunities for experienced professionals who are passionate about delivering exceptional customer service and driving business growth.Job...

We are a dynamic and growing dental specialist centre based in southern Malaysia.We are looking for a skilled and experienced individual to join our team as a Treatment Coordinator.The Treatment Coordinator will play a crucial role in coordinating patient appointments, managing customer relationships, and facilitating dental care services.To succeed in this...

About IKEAWe are a global home furnishings retailer with a commitment to innovation, quality, and customer satisfaction. Our products range from modern furniture to home decor items, and we strive to provide affordable and stylish solutions for customers worldwide. We are dedicated to creating a positive work environment that fosters collaboration,...