Customer Experience

We are hiring an experienced Customer Experience Specialist in Mid Valley, Johor Bahru - Shift hours: Rotational - 5am to 2pm / 9pm to 7am This role suits individual with sales and/or customer experience background and enjoys a role with plenty of customer interactions. If you have a love of connecting with people and providing great customer service...

Customer Experience LeadJob Summary:We are looking for a Customer Experience Lead to join our team at Padini Concept Stores.Main Duties:Develop and implement customer experience strategies to drive sales and customer loyalty;Train staff on customer service standards and procedures;Monitor customer feedback and make recommendations for improvement;Collaborate...

**What you will be doing**: - Personalise and engage customers effectively to drive customer satisfaction - Assist customers on inquiries and issues efficiently to mitigate detractors - Ensuring service standards are met e.g CSAT, Quality Assurance (QA), Response time and Resolution time **What you’ll need**: - Fluent English with excellent...

**What you will be doing**: - Personalise and engage customers effectively to drive customer satisfaction - Assist customers on enquiries and issues efficiently to mitigate detractors - Ensuring service standards are met. e.g: CSAT, Quality Assurance (QA), Response time and Resolution time **What you’ll need**: - Fluent English with excellent...

Showroom Staff Management and AdministrationThe ideal candidate will have previous experience in showroom management, retail sales, or a customer service role. They will be responsible for managing the day-to-day operations of the elevator showroom, including showroom displays, product demonstrations, and customer interactions.Main Responsibilities:Manage...

**Castlery - The Future of Home Furnishings**We are a rapidly growing, vertically integrated furniture brand founded in 2013, with headquarters in Singapore and offices across the United States, Australia, China, and Malaysia. Our mission is to deliver exceptional customer experiences through innovative products and services.As a Senior Manager, CX...

In this role as a Service Engineer, you will be responsible for handling customer inquiries, providing product information, and supporting business transactions. Hirehub Group is a leading manufacturer of prefabricated modular data center solutions, specializing in the data center and power systems industry.About the Company:We have R&D facilities in...

**Why Join Our Team:** A&W (Malaysia) offers a dynamic and supportive work environment with opportunities for career advancement.We prioritize employee development and well-being, offering competitive salaries, bonuses, and benefits packages.We are looking for a talented individual to join our restaurant management team and contribute to our success.**Key...

We're seeking skilled professionals to join our team as Global Customer Experience Analysts. As a key member of our team, you'll be responsible for evaluating customer experiences across various luxury brands, providing critical feedback that helps refine their services.Assess customer experiences across various luxury brands, including fashion, beauty,...

If you're looking for a challenging yet rewarding career in customer service, we invite you to explore this opportunity. As a Customer Service Executive, you'll be responsible for delivering exceptional customer experiences.Job Description:Handle customer calls, emails, and other forms of communication with professionalism and empathyWork closely with...

Key ResponsibilitiesIn this role, you will be responsible for ensuring that our clients receive exceptional service and support. Your key responsibilities will include:Building and maintaining strong relationships with clients through regular communication and follow-up.Identifying and addressing potential issues before they become major...

Senior Customer Experience ManagerCastlery is a rapidly growing, vertically integrated furniture brand founded in 2013, with headquarters in Singapore and offices across the United States, Australia, China, and Malaysia. We believe that the key to growth lies in a customer-centric approach, making the delivery of a world-class customer experience one of our...

**Join Our Team of Experts:**CXG is a global leader in customer experience, working with the world's top luxury brands.We're seeking a Global Customer Experience Analyst to help us shape the future of luxury!About the Role:As a luxury brand evaluator, you'll discreetly assess customer experiences, providing critical feedback that helps brands refine their...

Castlery is looking for a **Customer Experience Specialist** to join our **Customer Experience Department.** The Customer Experience (CX) team bridges every touchpoint between Castlery and the customer, whether it’s through a physical store, an online shopping cart or any other touch point where one interacts with Castlery. Our role is to ensure that...

Personalise and engage customers effectively to drive customer satisfaction - Assist customer on enquiries and issues efficiently to mitigate detractors - Ensuring service standards are met e.g CSAT, Quality Assurance (QA), Response time and Resolution time **Key Requirement**: - Fluent English with excellent communication skills, both written and verbal....

**What you will be doing**: - Personalise and engage customers effectively to drive customer satisfaction - Assist customers on enquiries and issues efficiently to mitigate detractors - Ensuring service standards are met. e.g: CSAT, Quality Assurance (QA), Response time and Resolution time **What you’ll need**: - Fluent English with excellent...

Location: Persiaran Southkey, Johor Bahru Working hours: Rotational Shifts Job Summary: This role suits individual with sales and/or customer experience background and enjoys a role with plenty of customer interactions. If you have a love of connecting with people and providing great customer service coupled with an interest in contributing directly to the...

About UsOrmond Group is redefining hospitality in the modern era. We own and operate three distinct brands – Ormond Hotels, MoMo's, and Tune. Our team is committed to building highly profitable businesses and winning awards while having fun.

**Location: Marina Square/Suntec**: - **Singapore leading edutainment provider of unique & bonding interactive indoor play experiences**: - **Marina Square, Downtown East, Kallang Wave Mall, and Suntec City Mall are among the company's locations.**: - **5 work days | Rotational shifts including public holidays and weekends.** **Responsibilities** - Be...

**Responsibilities**: - Job Descriptions: - Daily face to face interaction with customer at the counter - Respond to customer inquiries, handle and resolve complaints **Requirements**: - Required language: Bahasa Malaysia, Mandarin & English - Junior/fresh grads will be considered **Salary**: Up to RM2800 - Working Hours: - Sunday to Thursday (10.30am to...