Customer Experience Associate
3 days ago
The ideal candidate will have previous experience in showroom management, retail sales, or a customer service role. They will be responsible for managing the day-to-day operations of the elevator showroom, including showroom displays, product demonstrations, and customer interactions.
Main Responsibilities:
- Manage showroom staff to ensure excellent customer service and smooth daily operations.
- Coordinate with the sales team to follow up on leads and inquiries, and assist in preparing quotations, proposals, and product brochures for customers.
- Maintain accurate records of customer inquiries, sales, and showroom foot traffic.
- Assist in stock and inventory management for showroom materials, brochures, and promotional items.
Requirements:
- Bachelor's degree or diploma in Business, Sales, Marketing, or a related field.
- Proven experience in showroom management, retail sales, or a customer service role.
- Excellent communication and interpersonal skills to engage with customers effectively.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and customer-focused work environment.
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