Customer Experience Executive

3 days ago


Johor Bahru, Johor, Malaysia A&W (Malaysia) Sdn Bhd Full time
A&W Restaurant Team Leader
We are seeking an experienced team leader who can manage restaurant operations efficiently, drive customer satisfaction, and optimize profitability. Key responsibilities include developing and implementing strategies, managing daily operations, and participating in local marketing, training, and cleaning activities. Benefits include staff meals, uniforms, annual leave, and free meal vouchers.

Key Areas of Responsibility:
  • Develop and implement strategies to achieve company objectives.
  • Manage daily operations, including inventory and cost control.
  • Lead the restaurant team to deliver exceptional customer experiences.
  • Collaborate with the local team on marketing, training, and cleaning activities.

Requirements:
  • Relevant degree or diploma.
  • Minimum 3 years F&B management experience and 2 years as Manager in charge.
  • Strong leadership and problem-solving skills.

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