Customer Experience Specialist

We are hiring an experienced Customer Experience Specialist in Mid Valley, Johor Bahru - Shift hours: Rotational - 5am to 2pm / 9pm to 7am This role suits individual with sales and/or customer experience background and enjoys a role with plenty of customer interactions. If you have a love of connecting with people and providing great customer service...

**Responsibilities**: - Develop communication platform to promote the establishment and maintenance of meaningful communications and facilitate dialogues between customers, patients and families, team members, consultants, and other relevant parties. - To gather In & Out patient feedbacks on daily basis, check which feedback need to be follow up and update...

**Responsibilities**: - To provide administrative support to ensure sufficient operation of the office to secure efficiency and compliance to company policies. - Handling office tasks, such as filing, generating reports and setting up for meetings. Keep stock of office supplies and place orders when necessary. - Monitoring and update daily update list for...

**What you will be doing**: - Personalise and engage customers effectively to drive customer satisfaction - Assist customers on inquiries and issues efficiently to mitigate detractors - Ensuring service standards are met e.g CSAT, Quality Assurance (QA), Response time and Resolution time **What you’ll need**: - Fluent English with excellent...

**What you will be doing**: - Personalise and engage customers effectively to drive customer satisfaction - Assist customers on enquiries and issues efficiently to mitigate detractors - Ensuring service standards are met. e.g: CSAT, Quality Assurance (QA), Response time and Resolution time **What you’ll need**: - Fluent English with excellent...

Castlery is looking for a **Customer Experience Specialist** to join our **Customer Experience Department.** The Customer Experience (CX) team bridges every touchpoint between Castlery and the customer, whether it’s through a physical store, an online shopping cart or any other touch point where one interacts with Castlery. Our role is to ensure that...

About the JobWe are looking for a detail-oriented Compliance and Reporting Specialist to join our finance team at User Experience Researchers Pte. Ltd. The ideal candidate will have a strong background in accounting and financial reporting, as well as excellent analytical and problem-solving skills.ResponsibilitiesFinancial Reporting: Prepare and analyze...

At JB Specialist Hospital Sdn Bhd, we seek a skilled and dedicated Nursing Specialist to join our team. As a key member of our healthcare staff, you will provide high standards of nursing care to our patients. Your responsibilities will include conducting patient rounds with doctors, carrying out investigations, medications, and treatment orders...

Job OverviewWe are looking for a highly motivated Customer Satisfaction Specialist to join our team. As a key member of our customer-facing team, you will be responsible for resolving customer complaints and escalating issues when necessary.Responsibilities:Respond to customer inquiries and resolve complaints in a timely manner.Escalate complex issues to...

Key ResponsibilitiesThe Senior Customer Experience Manager will be responsible for:Developing and implementing strategies to improve customer satisfaction and loyalty.Leading a team of customer experience professionals to achieve exceptional service standards.Maintaining a deep understanding of customer needs and preferences to inform business...

At Castlery, we're seeking an experienced trainer with a passion for empowering individuals through impactful and engaging training programs.In this role, you'll collaborate closely with the Customer Experience Manager and CX Shared Services Team to design and deliver training that enhances service performance and elevates customer satisfaction.Your key...

We are a newly established dental specialist centre in southern Malaysia.Our team is dedicated to providing exceptional patient care and services.This is a full-time on-site role for a Treatment Coordinator at Alpha Dental Specialist Centre, located in Johor Bahru, Malaysia.The Treatment Coordinator will be responsible for treatment coordination with...

Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. Our company established in 2013. We are known as corporate insurance risk solution provider around Southern Region of Penisular Malaysia,. Our vision...

Eggette Lab is hiring a Food Service Operations Specialist to join our team. As an Outlet Service Crew member, you will be responsible for delivering excellent customer service and ensuring smooth operations within the store.Responsibilities:Customer Relations:1. Greet customers warmly and assist them in placing their orders, providing exceptional service to...

Company DescriptionWe are a newly established dental specialist centre based in southern Malaysia, Johor Bahru.Role DescriptionThis is a full-time on-site role for a Treatment Coordinator at Alpha Dental Specialist Centre located in Johor Bahru, Malaysia. The Treatment Coordinator will be responsible for treatment coordination with patients, customer...

Personalise and engage customers effectively to drive customer satisfaction - Assist customer on enquiries and issues efficiently to mitigate detractors - Ensuring service standards are met e.g CSAT, Quality Assurance (QA), Response time and Resolution time **Key Requirement**: - Fluent English with excellent communication skills, both written and verbal....

AFFIN Group is a leading financial services provider dedicated to making banking better and easier. We are committed to innovation, excellence, and customer satisfaction.About UsWe offer a range of exciting career opportunities for experienced professionals who are passionate about delivering exceptional customer service and driving business growth.Job...

We are a dynamic and growing dental specialist centre based in southern Malaysia.We are looking for a skilled and experienced individual to join our team as a Treatment Coordinator.The Treatment Coordinator will play a crucial role in coordinating patient appointments, managing customer relationships, and facilitating dental care services.To succeed in this...

About IKEAWe are a global home furnishings retailer with a commitment to innovation, quality, and customer satisfaction. Our products range from modern furniture to home decor items, and we strive to provide affordable and stylish solutions for customers worldwide. We are dedicated to creating a positive work environment that fosters collaboration,...

**About Us**IKEA is a Swedish-based home furnishings company operating in Singapore, Malaysia, and Thailand. Our mission is to create a better everyday life for the many people by offering affordable, well-designed, and functional home furnishing products.We prioritize sustainability, driving social initiatives that benefit children, women, and the...