Customer Experience Specialist

We are hiring an experienced Customer Experience Specialist in Mid Valley, Johor Bahru - Shift hours: Rotational - 5am to 2pm / 9pm to 7am This role suits individual with sales and/or customer experience background and enjoys a role with plenty of customer interactions. If you have a love of connecting with people and providing great customer service...

**Responsibilities**: - Develop communication platform to promote the establishment and maintenance of meaningful communications and facilitate dialogues between customers, patients and families, team members, consultants, and other relevant parties. - To gather In & Out patient feedbacks on daily basis, check which feedback need to be follow up and update...

**Responsibilities**: - To provide administrative support to ensure sufficient operation of the office to secure efficiency and compliance to company policies. - Handling office tasks, such as filing, generating reports and setting up for meetings. Keep stock of office supplies and place orders when necessary. - Monitoring and update daily update list for...

**What you will be doing**: - Personalise and engage customers effectively to drive customer satisfaction - Assist customers on inquiries and issues efficiently to mitigate detractors - Ensuring service standards are met e.g CSAT, Quality Assurance (QA), Response time and Resolution time **What you’ll need**: - Fluent English with excellent...

**What you will be doing**: - Personalise and engage customers effectively to drive customer satisfaction - Assist customers on enquiries and issues efficiently to mitigate detractors - Ensuring service standards are met. e.g: CSAT, Quality Assurance (QA), Response time and Resolution time **What you’ll need**: - Fluent English with excellent...

Castlery is looking for a **Customer Experience Specialist** to join our **Customer Experience Department.** The Customer Experience (CX) team bridges every touchpoint between Castlery and the customer, whether it’s through a physical store, an online shopping cart or any other touch point where one interacts with Castlery. Our role is to ensure that...

At User Experience Researchers Pte Ltd, we are seeking a skilled Software Development Specialist to join our team. As a key member of our engineering group, you will be responsible for developing and maintaining front-end applications using React, building and optimizing back-end services with Java and MSSQL, and designing and implementing RESTful APIs and...

Turn your passion for luxury into a fulfilling career with CXG, the global leader in customer experience. As a Luxury Brand Experience Specialist, you'll step into the world of premium brands to discreetly assess customer experiences and provide critical feedback that helps refine their services.Flexibility - each assignment takes approximately 20 minutes,...

Key ResponsibilitiesThe Senior Customer Experience Manager will be responsible for:Developing and implementing strategies to improve customer satisfaction and loyalty.Leading a team of customer experience professionals to achieve exceptional service standards.Maintaining a deep understanding of customer needs and preferences to inform business...

Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. Our company established in 2013. We are known as corporate insurance risk solution provider around Southern Region of Penisular Malaysia,. Our vision...

Key ResponsibilitiesAs a Customer Engagement Specialist, your primary goal will be to build strong relationships with our customers and promote the bank's products and services.Your responsibilities will include:Developing and implementing effective sales strategies to drive business growth.Providing excellent customer service and support to ensure customer...

**What you will be doing**: - Personalise and engage customers effectively to drive customer satisfaction - Assist customers on enquiries and issues efficiently to mitigate detractors - Ensuring service standards are met. e.g: CSAT, Quality Assurance (QA), Response time and Resolution time **What you’ll need**: - Fluent English with excellent...

About UsOrmond Group is redefining hospitality in the modern era. We own and operate three distinct brands – Ormond Hotels, MoMo's, and Tune. Our team is committed to building highly profitable businesses and winning awards while having fun.

**Castlery - The Future of Home Furnishings**We are a rapidly growing, vertically integrated furniture brand founded in 2013, with headquarters in Singapore and offices across the United States, Australia, China, and Malaysia. Our mission is to deliver exceptional customer experiences through innovative products and services.As a Senior Manager, CX...

Lead Your Team to Success:As a Sales Team Leader at IKEA, you will be responsible for leading a team of sales associates in achieving sales targets and providing outstanding customer service. You will work closely with the store manager and other colleagues to ensure seamless execution of sales initiatives and continuous improvement of the customer...

AFFIN Group is a leading financial services provider dedicated to making banking better and easier. We are committed to innovation, excellence, and customer satisfaction.About UsWe offer a range of exciting career opportunities for experienced professionals who are passionate about delivering exceptional customer service and driving business growth.Job...

**About the Role:**We are seeking a skilled Customer Support Specialist to join our team at SupportYourApp. As a key member of our support team, you will be responsible for providing exceptional customer service via chats and emails. You will work with customers from diverse backgrounds, supporting them in both Chinese and English.In this role, you will have...

About IKEAWe are a global home furnishings retailer with a commitment to innovation, quality, and customer satisfaction. Our products range from modern furniture to home decor items, and we strive to provide affordable and stylish solutions for customers worldwide. We are dedicated to creating a positive work environment that fosters collaboration,...

**About Us**IKEA is a Swedish-based home furnishings company operating in Singapore, Malaysia, and Thailand. Our mission is to create a better everyday life for the many people by offering affordable, well-designed, and functional home furnishing products.We prioritize sustainability, driving social initiatives that benefit children, women, and the...

Location: Persiaran Southkey, Johor Bahru Working hours: Rotational Shifts Job Summary: This role suits individual with sales and/or customer experience background and enjoys a role with plenty of customer interactions. If you have a love of connecting with people and providing great customer service coupled with an interest in contributing directly to the...