Customer Experience Specialist

About the JobBenz Auto Service (M) Sdn Bhd is committed to delivering exceptional customer experiences through our team of dedicated professionals. We are seeking a Customer Experience Specialist to join our service centre, where you will play a crucial role in ensuring seamless interactions with our valued clients.Job DescriptionAs a Customer Experience...

We are hiring an experienced Customer Experience Specialist in Mid Valley, Johor Bahru - Shift hours: Rotational - 5am to 2pm / 9pm to 7am This role suits individual with sales and/or customer experience background and enjoys a role with plenty of customer interactions. If you have a love of connecting with people and providing great customer service...

Are you a customer-centric professional looking for a new challenge?We are seeking a Customer Experience Operations Specialist to join our team at Castlery Pte Ltd.Job Summary:The ideal candidate will be responsible for providing exceptional customer experiences across multiple channels.Key Responsibilities:Deliver personalized customer support via various...

We're looking for a results-driven Post Sales Operations Specialist to join our E-Commerce Team at Zebra Shipping Sdn. Bhd.This exciting role offers the successful candidate the opportunity to make a significant impact on our e-commerce growth efforts across the US.As a Post Sales Operations Specialist, you'll be responsible for ensuring customer orders are...

**Responsibilities**: - Develop communication platform to promote the establishment and maintenance of meaningful communications and facilitate dialogues between customers, patients and families, team members, consultants, and other relevant parties. - To gather In & Out patient feedbacks on daily basis, check which feedback need to be follow up and update...

**Responsibilities**: - To provide administrative support to ensure sufficient operation of the office to secure efficiency and compliance to company policies. - Handling office tasks, such as filing, generating reports and setting up for meetings. Keep stock of office supplies and place orders when necessary. - Monitoring and update daily update list for...

**Responsibilities**: - To provide administrative support to ensure sufficient operation of the office to secure efficiency and compliance to company policies. - Handling office tasks, such as filing, generating reports and setting up for meetings. Keep stock of office supplies and place orders when necessary. - Monitoring and update daily update list for...

Responsibilities: 1. **Customer Inquiry Handling**: Manage inbound calls and WhatsApp inquiries, addressing general client inquiries regarding hospital products and services. 2. **Data Management and Reporting**: Maintain accurate records of customer interactions and inquiries, ensuring timely and thorough responses. 3. **Feedback Collection**: Ensure...

The Sales Specialist role at IKEA Southeast Asia involves driving sales growth and improving customer satisfaction through effective sales strategies and exceptional customer service. To succeed in this role, you'll need to possess excellent communication and interpersonal skills, be able to work effectively in a fast-paced environment, and have a strong...

Personalise and engage customers effectively to drive customer satisfaction - Assist customer on enquiries and issues efficiently to mitigate detractors - Ensuring service standards are met e.g CSAT, Quality Assurance (QA), Response time and Resolution time **Key Requirement**: - Fluent English with excellent communication skills, both written and verbal....

**What you will be doing**: - Personalise and engage customers effectively to drive customer satisfaction - Assist customers on inquiries and issues efficiently to mitigate detractors - Ensuring service standards are met e.g CSAT, Quality Assurance (QA), Response time and Resolution time **What you’ll need**: - Fluent English with excellent...

**What you will be doing**: - Personalise and engage customers effectively to drive customer satisfaction - Assist customers on inquiries and issues efficiently to mitigate detractors - Ensuring service standards are met e.g CSAT, Quality Assurance (QA), Response time and Resolution time **What you’ll need**: - Fluent English with excellent...

**What you will be doing**: - Personalise and engage customers effectively to drive customer satisfaction - Assist customers on inquiries and issues efficiently to mitigate detractors - Ensuring service standards are met e.g CSAT, Quality Assurance (QA), Response time and Resolution time **What you’ll need**: - Fluent English with excellent...

**What you will be doing**: - Personalise and engage customers effectively to drive customer satisfaction - Assist customers on enquiries and issues efficiently to mitigate detractors - Ensuring service standards are met. e.g: CSAT, Quality Assurance (QA), Response time and Resolution time **What you’ll need**: - Fluent English with excellent...

**What you will be doing**: - Personalise and engage customers effectively to drive customer satisfaction - Assist customers on enquiries and issues efficiently to mitigate detractors - Ensuring service standards are met. e.g: CSAT, Quality Assurance (QA), Response time and Resolution time **What you’ll need**: - Fluent English with excellent...

Job Description Personalise and engage customers effectively to drive customer satisfaction Assist customer on enquiries and issues efficiently to mitigate detractors Ensuring service standards are met e.g CSAT, Quality Assurance (QA), Response time and Resolution time Requirement Fluent English with excellent communication skills, both written and...

Personalise and engage customers effectively to drive customer satisfaction - Assist customer on enquiries and issues efficiently to mitigate detractors - Ensuring service standards are met e.g CSAT, Quality Assurance (QA), Response time and Resolution time **Requirement** - Fluent English with excellent communication skills, both written and verbal - At...

Castlery is looking for a **Customer Experience Specialist** to join our **Customer Experience Department.** The Customer Experience (CX) team bridges every touchpoint between Castlery and the customer, whether it’s through a physical store, an online shopping cart or any other touch point where one interacts with Castlery. Our role is to ensure that...

At User Experience Researchers Pte Ltd, we are seeking a highly skilled Financial Operations Specialist to join our team. In this role, you will be responsible for handling a full set of accounts, including passing journals, performing bank reconciliations, preparing Profit & Loss and Balance Sheet statements, and maintaining fixed assets registers and...

At Castlery Pte Ltd, we are seeking a highly skilled Customer Experience Operations Specialist to join our dynamic CX Department.This role requires an individual who is passionate about delivering exceptional customer experiences across multiple touchpoints.Key Responsibilities:Provide omnichannel support via email, chat, WhatsApp, social media, and...