Guest Services Agent

Careline Agent With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts,...

Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest's name at every opportunity - Registers and rooms all arrivals according to established procedures - Maintain intimate knowledge of departmental standards and procedures - Keeps abreast of all modifications to accounting policies and procedures - Responsible...

**Guest Service Executive - Tune Hotel Danga Bay** What Will You Do? You’ll be responsible for providing a naturally friendly, helpful, and responsive, level of service to all our guests from arrival to departure. We’re not really a strict job descriptions kind of place - we all roll our sleeves up and get stuck in wherever needed - but here's an idea...

To ensure that guest service such as check-in and check-out are done courteously, promptly and efficiently. -Rules and regulations, grooming codes and code of conduct of employees as well as customer relations are adhered to at all times. Maintain intimate knowledge of departmental standards and procedures -Greets all guests at all times in a friendly and...

Supervise the daily operations at the Front Desk, Guest Service and Telephone. Areas in charge will take turns in every three months. Maintains the established code of standards, efficiency and professionalism set by Management. Handles guests' requests and complaints effectively. Provide Management with timely feedback and reports of daily occurrences,...

DAIMAN LANDMARK HOTEL - Johor Bahru - Posted on 26-Jul-23 Careline Agent DAIMAN LANDMARK HOTEL Job Description **Description** "1. Answering the phone and using the computer and PABX system. 2. Deal efficiently and courteously with all customers’ complaints and all customers’ requests 3. Ensuring that all communications relating to the hotel, external...

This role involves welcoming guests, addressing their inquiries and needs, and ensuring their overall comfort and satisfaction during their stay. The Guest Service Assistant plays a vital role in creating a positive and memorable experience for all guests. - Welcome guests with a warm and friendly demeanor, creating a positive first impression - Respond...

**Job Number** 23145457 **Job Category** Reservations **Location** Renaissance Johor Bahru Hotel, No. 2, Jalan Permas 11, Bandar Baru Permas Jaya, Johor Bahru, Johor, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by...

**Requirements**: - SPM or equivalent - Pleasant and good interpersonal personality - Good communication skills and customer-oriented - Able to work in shift and public holiday **Job description**: - Achieve positive outcomes from Guest queries in a timely and efficient manner. - Ensure an efficient reception experience for Guests, including check in/out,...

**Requirements**: - SPM or equivalent - Pleasant and good interpersonal personality - Good communication skills and customer-oriented - Able to work in shift and public holiday **Job description**: - Achieve positive outcomes from Guest queries in a timely and efficient manner. - Ensure an efficient reception experience for Guests, including check in/out,...

**Job Number** 23145461 **Job Category** Rooms & Guest Services Operations **Location** Renaissance Johor Bahru Hotel, No. 2, Jalan Permas 11, Bandar Baru Permas Jaya, Johor Bahru, Johor, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins by confirming...

We are looking for Telemarketer Agent to join our team who are responsible for talking to potential customers on the phone and selling products. Implements marketing plans and works to meet sales target. - Delivering scripted talks that describe the company’s products or services - Contributes information, ideas, and research to help develop marketing...

"1. Answering the phone and using the computer and PABX system. 2. Deal efficiently and courteously with all customers’ complaints and all customers’ requests 3. Ensuring that all communications relating to the hotel, external and internal, are actioned in a timely and efficient manner. " Hilton is the leading global hospitality company, spanning the...

**Location: Marina Square/Suntec**: - **Singapore leading edutainment provider of unique & bonding interactive indoor play experiences**: - **Marina Square, Downtown East, Kallang Wave Mall, and Suntec City Mall are among the company's locations.**: - **5 work days | Rotational shifts including public holidays and weekends.** **Responsibilities** - Be...

Responsible for providing outstanding customer service to guests of the hotel. Will be the first point of contact for guests and will be responsible for handling all guest inquiries and requests. Company Overview Thistle Hotels & Resorts in Malaysia is owned by GLH Management Group (Singapore) Pte Ltd. The award-winning Thistle Johor Bahru is a 5-star hotel...

**Role**:Customer Retention Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service - **Chat Support Agent** **Key Responsibilities**: - Chat support agents may focus on resolving customer concerns solely...

**Responsibilities**: - Provide friendly and efficient check in and out service at Hotel Reception. - Providing efficient, friendly and cordial service at the Hotel front desk. - Carry out completion of registration process by retrieving and inputting information into computer system and confirming the guest's Hotel reservation information. - To take on a...

The capability to coordinate and manage the day-to-day operations of the Front Desk. The ability to monitor and review the daily revenue report, the daily labor report and the monthly profit and loss statement, analyze results and take action when necessary. Able to monitor all standards in the hotel to ensure they are in place and enforced. To assist Front...

Promoters work with artists (or their agents) and venues on to arrange a show. They liaise with bands and agents to agree on a date for a performance and negotiate a deal. They book a venue and promote the upcoming gig. They make sure everything the band needs is in place and set up soundcheck times and the running order of the show. Some promoters work...

**Responsibilities**: - The capability to coordinate and manage the day-to-day operations of the Front Desk. - The ability to monitor and review the daily revenue report, the daily labor report and the monthly profit and loss statement, analyze results and take action when necessary. - Able to monitor all standards in the hotel to ensure they are in place...