Chat Support Agent

Requirement: - Chat Handling: excellent knowledge of handing chat. **Responsibilities**: To exceed customers' expectations in terms of customer service & accurate information. Work in a team to achieve the required KPI elements and SLA Rotational shift : 9 hour per shift ( 5 working days) Working location: Nusajaya, Johor Pay: RM2,100.00 - RM3,200.00...

**Responsibilities**: - Key responsibilities/Accountabilities- To promote sales of Olive House products (a brand under Aafiyat) to the Aafiyat Agents within the region and area of responsibility.- To achieve and exceed assigned sales target and customer development target through focus on value based customer, acquisition and development.- To maintain,...

**GAJI Rm2,000 - Rm10,000** *Baca Scope of work dibawah* **Posisi : AGENT TAKAFUL**: - KRITERIA PEMOHON - Beragama Islam - Umur 21 Tahun ke atas - Bertanggungjawab, jujur dan ikhlas. - Minat Berniaga dan Berhubung dengan ramai orang. - Boleh bekerja dalam kumpulan dan suka bertanya - Petah bercakap (Bonus) SKOP KERJA AGENT - Membantu pelanggan dalam...

Provide First Call Resolution (FCR) technical support - Troubleshoot and investigate cause of user’s problem - Update work information with all troubleshooting steps used in the ticketing system - Set Incident to “Resolved” if User’s problem has been solved - Reassign ticket if agent is unable to resolve ticket - **Work location: Singapore** **Job...

**Hiring of Sales Support Admin/ Agent Care Executive. Fresh graduate welcome to apply** **Salary range: RM3,000 - RM4,000 (depends on experience)** **Working Hours: 9am - 6pm; Monday - Friday** **Location : Pusat Perdagangan Danga Utama, Johor Bahru** **Job Scope**: - Oversee daily branch operations and administrative systems in the real estate...

Shipping (Import & export arrangement) & receiving - Received invoice from agent, issue PRF, seek OD signature and submit to Account (Compilation by agent once a month) 2) Export arrangement stock export delivery (Forwarded/courier) - Stock arrangement pick up (courier/external transport) - Follow up on lorry location - Notify delivery transportation...

**Job Purpose**: To recruit students and promote all courses of Veritas College Johor Bahru. **Key Responsibilities & Accountabilities**: - To recruit students for the college and ensure the student numbers are met as per target set. - To assist with sales forecasting and budget planning on student recruitmen and agent student recruitment. - To provide...

**Hiring of Sales Support Admin/ Agent Care Executive. Fresh graduate welcome to apply** **Salary range: RM3,000 - RM4,000 (depends on experience)** **Working Hours: 9am - 6pm; Monday - Friday** **Location : Pusat Perdagangan Danga Utama, Johor Bahru** **Job Scope**: - Oversee daily branch operations and administrative systems in the real estate...

Handle reservation, ticketing, refund, hotel & travel insurance enquiries - Monitor payment status on billing, statement & collection - Generate reports from PS t to identify agents production - New agent registration (B2B) - Update supplier on payment status - Blasting of airline update to ensure agents receive latest update Requirement: - At least...

**Agent Care Executive (Branch Admin)/ Sales Support** **Salary range: RM3,000 - RM4,000 (depends on experience)** **Working Hours: 9am - 6pm; Monday - Friday** **Location : Pusat Perdagangan Danga Utama, Johor Bahru** **Job Scope**: - Oversee daily branch operations and administrative systems in the real estate sector. - Provide valuable support in...

Handle reservation, ticketing, refund, hotel & travel insurance enquiries - Monitor payment status on billing, statement & collection - Generate reports from system to identify agents production - Process for New agent registration (B2B) - Update supplier on payment status - Blasting of airline update to ensure agents receive latest update Requirement: -...

**Task & Responsibilities**: - Responsible for the direct day-to-day operations and customer service activities, giving support of internal/ external clients. Interacts with other collaborators and suppliers, solving customers ́ problems. - Update and maintain database in Control Management System (CMS) - Key in and update following day or week schedule...

**Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Inbound BPO BPO Voice Process BPO Skills BPO industry BPO Hiring BPO Call center International BPO BPO/ITES bpo BPO call centre BPO Experience -...

Customer Support Assistant Location: Taman Daya branch Job Scope - Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service...

Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions - Provide First Call Resolution (FCR) technical support - Troubleshoot and investigate cause of user’s problem - Update work information with all troubleshooting steps used in the ticketing system - Set Incident to...

Job Scope - Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service and public relations support; - Support branch...

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

**YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMRPOVE THE LIFE OF OUR CUSTOMERS.** Would you like to become part of the world’s most international company? A company that pioneered cross-border express delivery in 1969 and it now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people...

Prepare, process and issue sales quotations, sales orders, invoices and delivery orders. - Monitor and keep good track of stock inventory by ensuring accuracy of data recording. - Plan, manage and coordinate delivery schedule and daily transport shipment. - Assist salesperson in monitoring customer accounts and aging reports. - Liaise closely with internal...

**Responsibilities**: - To execute day-to-day operational tasks outlined by Manager, timely perform & follow up on all the tasks assigned and to complete in timely and accurate manner; - Ensure all team members and own tasks/assignments are work within the company’s SOP guidelines, Policies and Matrix framework; - To liaise and work closely with various...