Subject Matter Expert Japanese Speaker @ Jlpt N1

**ROLES AND RESPONSIBILITIES**: - Handle phone calls with customer queries and provide resolution to end users - Escalate priority issues per Client specifications to the immediate lead as applicable - Provide inputs on process changes and best practices. - Stay updated with new updates, process changes and updates. - Maintain Exemplary Attendance and...

_**Subject Matter Expert, Japanese**_ About the Role: The responsibility of the SME (Team Lead) will make sure the team is meeting the targets and acting as team leader back up. **Skill**: Experience in Communication & Content Moderation **Responsibilities**: - One should be ok watching the egregious/sensitive content - To be responsible for meeting all...

_**Subject Matter Expert, Korean**_ About the Role: The responsibility of the SME (Team Lead) will make sure the team is meeting the targets and acting as team leader back up. **Skill**: Experience in Communication & Content Moderation **Responsibilities**: - One should be ok watching the egregious/sensitive content - To be responsible for meeting all...

IT Service Desk/ Helpdesk Japanese /Korean Speaker - At least JLPT N2. - Training is provided. - for Korean speaker at least TOPIK Level 5-6 **Salary**: RM4,500.00 - RM5,000.00 per month **Benefits**: - Health insurance Schedule: - Monday to Friday Ability to commute/relocate: - Kuala Lumpur: Reliably commute or planning to relocate before starting...

_**Subject Matter Expert, Korean**_ About the Role: The responsibility of the SME (Team Lead) will make sure the team is meeting the targets and acting as team leader back up. **Skill**: Experience in Communication & Content Moderation **Responsibilities**: - One should be ok watching the egregious/sensitive content - To be responsible for meeting all...

Key Responsibilities: - Handle phone calls with customer queries and provide resolution to end users - Escalate priority issues per Client specifications to the immediate lead as applicable - Provide inputs on process changes and best practices. - Stay updated with new updates, process changes and updates. - Maintain Exemplary Attendance and Punctuality Any...

Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through mail,...

**ASSOCIATE CUSTOMER SUPPORT** **(JAPANESE SPEAKER)** **Industry **Shared Services / BPO **Location **Cyberjaya **Working Hours **24/7 shift (Morning, Afternoon and Night Shift) **ROLES & RESPONSIBILITIES** - Handle phone calls with customer queries and provide resolution to end users - Escalate priority issues per Client specifications to the immediate...

**Position title : Client Support Officer (Japanese& English)** **Work location : Cyberjaya** **Basic Salary offered : Basic up to RM 4,800 + shift allowance** **Working hours : 7am-7pm/7pm to 7am ( 12hours rotational shift), 2 days work & 2 days off day** **ORGANIZATIONAL BACKGROUND** Client Support Officer: Integrated Service Operations position is...

Key Responsibility Areas (KRA’s) Conducting Product, Process, Behavior, Motivation & Soft skills training. Design training content, help file and schedule for the training and impart training on Product, Processes Systems, soft skills and mock call certification. Handling on floor training batches. Coordination for refresher training bases...

Open to hire Native Japanese from Japan/Malaysia/Any other locations or N1 level for non-natives. Natives who are on EP/DP/Student visa/Spouse Visa can apply. Work permit and 1-way flight ticket provided **Salary**: RM6,000.00 - RM10,000.00 per month Schedule: - Rotational shift Supplemental Pay: - Performance bonus Ability to commute/relocate: -...

Hope you are doing well We have an opportunity for Janpanese Language expert Please find jd below Designation:TeamLeader-Operations Location:Cyberjaya,Malaysia **Salary**:Not to be...

**Experience: Minimum 3 years industry experience with minimum 1 year experience in role applied for** **Language proficiency required: Japanese, English** Roles and Responsibilities - Monitor and drive teams to ensure all KRAs are achieved. - Work along with peers and supervisors and Quality team to meet the KPIs. - To motivate, develop and mentor team...

**【テクニカルサポートスペシャリスト ＜日本語スピーカー＞】** マレーシア渡航チケット、VISAサポートあり **募集ポジション** **1) テクニカルサポート- L1** **2) サポートエンジニア - L2** **3) シニアサポートエンジニア -...

**Position Summary**: Lead a team of Customer Service Associates to ensure that they meet targets and are coached effectively on areas of improvement **Roles and Responsibilities** - Monitor and drive teams to ensure all KRAs are achieved. - Work along with peers and supervisors and Quality team to meet the KPIs. - To motivate, develop and mentor team...

**Gratitude Inc.** is a leading professional HR Tech Recruitment firm specializing in recruiting permanent, contract, and temporary positions for the world's top companies. Our base is in India, Philippines, Malaysia, Kenya, Nigeria, Singapore, Vietnam, Thailand, and USA for now. We are a Direct Sourcing Partner Company of the different top BPOs offshore and...

**Responsibilities**: - We propose solutions to customer inquiries. - According to the client's details, if there is a priority issue, report it to the immediate leader. - Provide customers with information about process changes and best course of action. - Stay up-to-date on new updates and process changes. - Be punctual and punctual to lead by example. -...

Supports complex account modules with higher revenue of the organization, acting as the pivotal team member on all customer crisis issues, this position is held accountable for all customer issues while simultaneously concentrating on process improvement and customer satisfaction. This position is charged with resolving customer issues with the independent...

*:* *DUTIES AND RESPONSIBILITIES:* - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry...

**Position title : Client Support Officer (Japanese& English)** **Work location : Cyberjaya** **Basic Salary offered : Basic up to RM 4,800 + shift allowance** **Working hours : 7am-7pm/7pm to 7am ( 12hours rotational shift), 2 days work & 2 days off day** **ORGANIZATIONAL BACKGROUND** Client Support Officer: Integrated Service Operations position is...