Japanese Speaker

IT Service Desk/ Helpdesk Japanese /Korean Speaker - At least JLPT N2. - Training is provided. - for Korean speaker at least TOPIK Level 5-6 **Salary**: RM4,500.00 - RM5,000.00 per month **Benefits**: - Health insurance Schedule: - Monday to Friday Ability to commute/relocate: - Kuala Lumpur: Reliably commute or planning to relocate before starting...

**ASSOCIATE CUSTOMER SUPPORT** **(JAPANESE SPEAKER)** **Industry **Shared Services / BPO **Location **Cyberjaya **Working Hours **24/7 shift (Morning, Afternoon and Night Shift) **ROLES & RESPONSIBILITIES** - Handle phone calls with customer queries and provide resolution to end users - Escalate priority issues per Client specifications to the immediate...

**SUBJECT MATTER EXPERT** **(JAPANESE SPEAKER)** **Industry **Shared Services / BPO **Location **Cyberjaya **Working Hours **24/7 shift (Morning, Afternoon and Night Shift) **ROLES & RESPONSIBILITIES** - 100% Adherence to Business Rules, Standard processes and procedures - Stay updated with new updates, process changes and updates. - Conduct product...

**Gratitude Inc.** is a leading professional HR Tech Recruitment firm specializing in recruiting permanent, contract, and temporary positions for the world's top companies. Our base is in India, Philippines, Malaysia, Kenya, Nigeria, Singapore, Vietnam, Thailand, and USA for now. We are a Direct Sourcing Partner Company of the different top BPOs offshore and...

Supports complex account modules with higher revenue of the organization, acting as the pivotal team member on all customer crisis issues, this position is held accountable for all customer issues while simultaneously concentrating on process improvement and customer satisfaction. This position is charged with resolving customer issues with the independent...

*:* *DUTIES AND RESPONSIBILITIES:* - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry...

**Position title : Client Support Officer (Japanese& English)** **Work location : Cyberjaya** **Basic Salary offered : Basic up to RM 4,800 + shift allowance + mobile allowance+ OT** **Working hours : 7am-7pm/7pm to 7am ( 12hours rotational shift), 2 days work & 2 days off day** **ORGANIZATIONAL BACKGROUND** Client Support Officer: Integrated Service...

Overview: Nscglobal provides network implementation and management solutions to a number of industry leaders, with a focus on enhancing operational simplicity and offering cost savings. “We offer quality build design, deployment, support and management of our client’s communications infrastructure, assisting them in becoming more agile and maintaining...

**Roles and Responsibilities**: - Handle phone calls with customer queries and provide resolution to end users - Escalate priority issues per Client specifications to the immediate lead as applicable - Provide inputs on process changes and best practices. - Stay updated with new updates, process changes and updates. - Maintain Exemplary Attendance and...

Key Responsibilities: - Handle phone calls with customer queries and provide resolution to end users - Escalate priority issues per Client specifications to the immediate lead as applicable - Provide inputs on process changes and best practices. - Stay updated with new updates, process changes and updates. - Maintain Exemplary Attendance and Punctuality Any...

**Experience: Minimum 3 years industry experience with minimum 1 year experience in role applied for** **Language proficiency required: Japanese, English** Roles and Responsibilities - Monitor and drive teams to ensure all KRAs are achieved. - Work along with peers and supervisors and Quality team to meet the KPIs. - To motivate, develop and mentor team...

**Responsibilities** - Hands-on experience working with ticketing tools and SLA governed environment. - Escalate issues (when required) to the appropriate channel. - Record, track, and document customer interaction in ticketing system. - Help Support delivery teams by working closely in getting the support cases assigned to support engineers as per the...

**Position Summary**: Lead a team of Customer Service Associates to ensure that they meet targets and are coached effectively on areas of improvement **Roles and Responsibilities** - Monitor and drive teams to ensure all KRAs are achieved. - Work along with peers and supervisors and Quality team to meet the KPIs. - To motivate, develop and mentor team...

As a Travel Customer Service Representative, you will be the first point of contact for our Japanese-speaking customers, ensuring they receive top-notch service throughout their travel journey. This role is crucial in maintaining our reputation for outstanding customer service. **Responsibilities** - Provide **excellent customer service** to clients by...

**Responsibilities**: - Take ownership of incoming help requests from end users and document all pertinent customer information. - Hands-on experience working with ticketing tools and SLA governed environment - Prioritize and schedule problems. Escalate problems (when required) to the appropriate channel. Record, track, and document the problem-solving...

**Responsibilities**: - Take ownership of incoming help requests from end users and document all pertinent customer information. - Hands-on experience working with ticketing tools and SLA governed environment. - Prioritize and schedule problems. Escalate problems (when required) to the appropriate channel.Record, track, and document the problem-solving...

**Job Profile Summary**: The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. - Ensure service delivered to our customers meets...

Summary: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Chat Representative for our travel company. You will be responsible for providing exceptional customer service and assistance to our Japanese-speaking customers via chat, ensuring their travel experience is smooth and enjoyable. As a native...

**Customer Support Translator (Permananet)** Language: English & Mandarin/Canotnese Location: Tech Mahindra office - Global Solution Centre (**Cyberjaya**) Department: Healthcare **Working hours**: 7pm-4pm 5 working days (Mon-Fri) - Supporting Japanese Market - Mandarin speakers will be translating from doctors to patient - Based in US - Translate to...

Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through mail,...