Host - Reservation

1 month ago

Kuala Lumpur, Malaysia Hyatt House Kuala Lumpur Full time

Summary

We are currently looking for individual with excellent customer service, able to multitask and grab the opportunity to turn enquiry into business We want someone who is able to ensure fast and efficient response to all reservation channels, while ensuring the accuracy of room availability and reservation records

**What we offer**:

- Fun and exciting work environment
- Intensive training in area of specialization with customized personal learning plan
- Coaching and mentoring
- Exposure to various multitasking tasks
- Opportunity to participate in various leadership programs
- Participation in Hyatt’s programs and initiatives

This position reports directly to the Director of Sales

**Qualifications**:
**Qualifications**:
Education: Certificate or Higher Education Levels in Hospitality and Tourism Management or any major related field

Language Skills: A good working knowledge of English Language/ Proficiency in local language may be required

Experience: Relevant work experience in hotel operations is an advantage

Strong interpersonal communication skills

Ability to do multi-tasking

Desire to drive revenue and committed to the growth of the hotel

Pleasant personality

A career with Hyatt opens a world of opportunities. We have continually been named as one of the World’s Best Multinational Workplaces.

Our values of Empathy, Creativity, Fun, Humility, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged.

**Requirements**:

- To liaise with clients and customers to coordinate corporate events whilst building rapport and creating professional relationships.
- To ensure that all work meets company standards and is according to training given; all function paperwork must be accurate and complete, including catering requirements, guest preferences, booking supplements and payment details.
- To create and/or extract daily reservations reports from OPERA and Hyatt Reserve systems regularly or upon request for all respective departments.
- To have an in-depth knowledge and understanding of the operation of the business including all food and drink menus ensuring the ability to provide a thorough response to customer enquiries.
- To undertake general administration duties.
- To answer incoming calls and places outgoing calls according to Hyatt telephone standard, procedure and etiquette.
- Always be polite and courteous while answering calls.
- To ensure that information provided to callers is precise and within the boundaries set by the hotel.
- To direct calls to guest rooms, staff, or departments through the designated switchboard or PBX system.
- To receive guest messages and deliver the same to the guest.

  • Reservations Assistant

    2 weeks ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 24093720 **Job Category** Reservations **Location** The St. Regis Kuala Lumpur, No 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received...

  • Reservations Agent

    1 month ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 24059592 **Job Category** Reservations **Location** The St. Regis Kuala Lumpur, No 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received...

  • Reservations Assistant

    2 weeks ago

    Kuala Lumpur, Malaysia Marriott International Full time

    Job Number 24093720Job Category ReservationsLocation The St. Regis Kuala Lumpur, No 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all reservation requests, changes, and cancellations received by phone, fax, or mail....

  • Reservations Assistant

    1 week ago

    Kuala Lumpur, Malaysia Marriott International Full time

    Job Number 24093720Job Category ReservationsLocation The St. Regis Kuala Lumpur, No 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all reservation requests, changes, and cancellations received by phone, fax, or mail....

  • Reservation & Revenue Assistant

    9 hours ago

    Kuala Lumpur, Malaysia Hyatt House Kuala Lumpur Full time

    Summary Administration - Ensures that an efficient and accurate filing system, both manually as well as electronically is maintained at all times. - Maintains complete and supported records of all Sales Agreements, Contracts and Quotations for the hotel. - Establishes an efficient trace File to ensure that all business booked is properly tracked. - Assists...

  • Lead Host

    1 month ago

    Kuala Lumpur, Malaysia Hyatt House Kuala Lumpur Full time

    Summary We are currently looking for individual with excellent customer service, able to multitask and grab the opportunity to turn enquiry into business! We want someone who is able to ensure fast and efficient response to all reservation channels, while ensuring the accuracy of room availability and reservation records! **What we offer**: - Fun and...

  • Reservations Assistant

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Marriott International Full time

    Job Number Job Category ReservationsLocation The St. Regis Kuala Lumpur, No 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...

  • Reservations Assistant

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Marriott International Full time

    Job Number Job Category ReservationsLocation The St. Regis Kuala Lumpur, No 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...

  • Reservations & Front Office Agent - Hyatt Place

    6 days ago

    Kuala Lumpur, Malaysia Hyatt Place Kuala Lumpur Bukit Jalil Full time

    Summary Come and join us in our journey as we care for people so they can be their best! We believe that being your best is about being your true self - engaged, fulfilled and ready to take on the world. Hyatt Place Kuala Lumpur, Bukit Jalil - will mark the first Hyatt Place hotel in Malaysia. Located in Bukit Jalil, an affluent suburb located within the...

  • Guest Relation Host

    10 hours ago

    Kuala Lumpur, Malaysia Cushman & Wakefield Full time

    **Job Title** Guest Relation Host **Job Description Summary** The Guest Relations Host is a key member of the Cushman & Wakefield onsite account team for the client. This individual is part of a broader Workplace Experience team that aims to ensure employees feel productive, engaged, and well supported in the workplace, and that they can thrive in a...

  • Host - Reservation

    7 days ago

    Kuala Lumpur, Malaysia SUN VICTORY SDN BHD Full time

    Come and join us in our journey as we care for people so they can be their best! We believe that being your best is about being your true self - engaged, fulfilled and ready to take on the world. Hyatt House Kuala Lumpur, Mont Kiara Hyatt House Kuala Lumpur, Mont’Kiara, extended stay hotel connects you to the international cosmopolitan enclave of...

  • Gallery Host

    9 hours ago

    Kuala Lumpur, Malaysia Hyatt House Kuala Lumpur Full time

    Summary Come and join us in our journey as we care for people so they can be their best! We believe that being your best is about being your true self - engaged, fulfilled and ready to take on the world. Hyatt House Kuala Lumpur, Mont Kiara - is the first Hyatt House hotel in Malaysia and South East Asia. Located in Mont’ Kiara, an affluent suburb...

  • Host - Food & Beverage

    2 months ago

    Kuala Lumpur, Malaysia SUN VICTORY SDN BHD Full time

    We are looking for talents to join as Host - Food & Beverage in Hyatt House Kuala Lumpur, Mont’Kiara. This role is the first point of contact for all arriving guests to the restaurant. You will be responsible to greet, assist with reservations, taking their food orders, and attend to any queries or issues in a timely manner. You will also be responsible in...

  • Lead Host

    4 days ago

    Kuala Lumpur, Malaysia Hyatt House Kuala Lumpur Full time

    Summary We are currently looking for individual with excellent customer service, able to multitask and grab the opportunity to turn enquiry into business! We want someone who is able to ensure fast and efficient response to all reservation channels, while ensuring the accuracy of room availability and reservation records! **What we offer**: - Fun and...

  • Manager - Vip Casino Services (Based in The

    1 week ago

    Kuala Lumpur, Malaysia Elabram Systems Inc Full time

    _**Functional Job Responsibilities **_ - Assists the Senior Manager in developing standards, policies and procedures for the accomplishment of department objectives. Maintains policies and procedures that ensure guest complimentaries are issued in accordance with the casino’s guidelines and system of internal controls. - Supports the regional VP of VIP...

  • Protege Admin

    2 months ago

    Kuala Lumpur, Malaysia MMN Bina Sdn. Bhd Full time

    1. To prepare a letter for a project. 2, Assist in preparing Minute of Meeting, Meeting Feedback and Meeting Agenda. 3. To assist in ordering food for meetings. 4. To answer phone calls and divert to a related person. 5. To attend guests coming in. 6. To make a reservation for the meeting room. 7. Ensure the cleanliness of the office. 8. Assist in...

  • Protege Admin

    6 days ago

    Kuala Lumpur, Malaysia MMN Bina Sdn. Bhd Full time

    1. To prepare a letter for a project. 2, Assist in preparing Minute of Meeting, Meeting Feedback and Meeting Agenda. 3. To assist in ordering food for meetings. 4. To answer phone calls and divert to a related person. 5. To attend guests coming in. 6. To make a reservation for the meeting room. 7. Ensure the cleanliness of the office. 8. Assist in...

  • Restaurant Reservations Assistant

    2 weeks ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 24093713 **Job Category** Food and Beverage & Culinary **Location** The St. Regis Kuala Lumpur, No 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Meet group coordinator/host(ess) prior to functions,...

  • Live-host

    9 hours ago

    Kuala Lumpur, Malaysia RIZAL MOHTAR ENTERPRISE Full time

    1. Melaksanakan live setiap hari barangan medal dan trofi kepada pelanggan. 2. Menyediakan content. 3. Menguruskan aktiviti pemasaran Tiktok 4. Tugasan lain yang berkaitan dengan bidang kerja We are trophies supplier in Malaysia offer various types of trophies and medals at very reasonable price. Our products are designed with fine quality and artwork. Our...

  • Restaurant Reservations Assistant

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Marriott International Full time

    Job Number Job Category Food and Beverage & CulinaryLocation The St. Regis Kuala Lumpur, No 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYMeet group coordinator/host(ess) prior to functions, make introductions, and ensure that all...