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Warranty Officer
2 weeks ago
Responsible for warranty control and administration in accordance with claim procedures in order to minimize warranty rejection.
**Job responsibilities**:
- Process warranty claims on a timely basis.
- Process all warranty paperwork to ensure proper documentation.
- Monitor and ensure that the quality of the claims submitted are able to make good on the claims.
- Escalate warranty claim discrepancies to HQ Warranty in order to minimize leakages.
- Monitor warranty debtors to ensure timely collection of payment within provisioning policy.
- Verify payments from the Principal in order to ensure proper collection book-keeping.
- Perform monthly disposal of warranty parts to ensure compliance with Principal policy and efficient management of storage space.
- Ensure compliance to aftersales policies and processes to minimize leakages and optimize efficiency.
- Performs any other duties that may be delegated from Manager from time to time.
**Requirements**:
- Preferably 2 years of working experience in automotive service and repair or related field.
- Possess strong self-discipline, time management skills, able to work in a team with a positive attitude towards learning.
- Able to work under a fast-paced environment.
**Salary**: RM2,500.00 - RM3,500.00 per month
**Benefits**:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- warranty officer: 2 years (preferred)
Expected Start Date: 03/01/2024
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