Warranty Officer

2 weeks ago


Shah Alam, Selangor, Malaysia Federal Auto Holdings Berhad Full time
Responsible for warranty control and administration in accordance with claim procedures in order to minimize warranty rejection.

Job responsibilities:

  • Process warranty claims on a timely basis.
  • Process all warranty paperwork to ensure proper documentation.
  • Monitor and ensure that the quality of the claims submitted are able to make good on the claims.
  • Escalate warranty claim discrepancies to HQ Warranty in order to minimize leakages.
  • Monitor warranty debtors to ensure timely collection of payment within provisioning policy.
  • Verify payments from the Principal in order to ensure proper collection bookkeeping.
  • Perform monthly disposal of warranty parts to ensure compliance with Principal policy and efficient management of storage space.
  • Ensure compliance to aftersales policies and processes to minimize leakages and optimize efficiency.
  • Performs any other duties that may be delegated from Manager from time to time.

Requirements:

  • Preferably 2 years of working experience in automotive service and repair or related field.
  • Possess strong selfdiscipline, time management skills, able to work in a team with a positive attitude towards learning.
  • Able to work under a fastpaced environment.

Pay:
RM2, RM3,500.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Day shift

Supplemental pay types:

  • Yearly bonus

Education:

  • Diploma/Advanced Diploma (preferred)

Experience:

Warranty Officer: 2 years (preferred)
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