Client Service Manager
1 week ago
**Imagine is a Leading Global Premium Ad-network with out of this world creative solutions.**
Our unique Global Synkd reseller agreement allows us to constantly drive digital firsts around the world for some amazing clients such as Burberry, UBS, Canada Goose, The UK Government, and Mulberry, to name but a few examples.
As such, we are now looking for a **Client Service Manager **to join the family in MY.
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Imagine, our team embrace these qualities, so if this sounds like you then please read on
**Responsibilities**:
- Work with existing Clients to manage proposals and campaigns
- grow the relationships via outstanding insights and support all client campaigns
- Work with key publishing partners like Vogue, Elle, WeChat to utilise their data for pitches
- Project Manage Campaigns and work with support team in Asia to ensure the successful delivery of all campaigns
- Help identify and convert new business opportunities
- Help understand and visualise Audience journeys and build powerpoint proposals
- Work with account management & sales team to deliver against team revenue targets
**Ideal Experience**:
- 5 years agency experience in a Data insights role
- 5 years qualitative and qualitative experience
- Detailed understanding of audience journeys and the use of audience insights for pitches
- Be comfortable presenting ideas to clients
- Advanced knowledge of all industry data tools inc Comscore
- Advanced Microsoft office esp Powerpoint
- Excellent communication, writing, presentation, and interpersonal skills
- A leading work ethic and a competitive instinct to win
- Works well in a team but also comfortable using own initiative
- Resilience and ability to function under pressure
The role offers an attractive salary, Commission (100% bonus on hitting company targets) & stock options will be provided upon completion of key milestones.
Please create a Synkd account at my.synkd.life and ensure you play around with the Research and reporting products in Marketing as you will use extensively as part of the role
**Salary**: RM4,000.00 - RM7,000.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- Microsoft Powerpoint: 5 years (preferred)
- Client management or Sales: 3 years (preferred)
- Adobe Creative Suite: 1 year (preferred)
- Business analysis: 1 year (preferred)
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