General Manager, Ict Infrastructure

6 days ago


Malaysia Direct Search Global Full time

**Job Detail**:
Job Reference
P4491

Direct Search Global has been tasked by our client to conduct a search for General Manager, specialized in Information, Communication & Technology (ICT) The incumbent is responsible to lead, plan and manage the development and operations of the Company’s ICT infrastructure and operations initiatives to ensure secure and reliable ICT and customer service to optimally support the Group’s business growth and operational needs.

Principal Accountabilities
- Infrastructure initiatives
- Infrastructure development & implementation
- Infrastructure maintenance & support
- ICT disaster recovery management
- Customer service management
- Infrastructure & Operations policies, guidelines and standards
- People development

Challenges
- Drive cost efficiency from different vendors without compromising system delivery
- Provide technology vision and innovation by aligning busienss requirement to technology to deliver business values
- To be up-to-date with the latest ICT technology changes to ensure most optimal solutions and used by the Company
- Ensure ICT infrastructure services are delivered to Group Users with different budgets, expectation, processes, service levels, technology, time zones and etc.
- Integrate various technologies within the Company to establish/enhance global presence and time differences to external parties

Requirement
- Minimum 20 years of working experience in the IT industry with specific experience in managing ICT infrastructure
- Minimum 8 years of working experience in managing ICT infrastructure development, implementation and operations and as well as customer service operations
- Minimum Bachelors Degree in Information & Communication Technology or equivalent



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