Operations Manager
3 weeks ago
**Job Summary**: The Operations Manager plays a crucial role in overseeing and optimizing the day-to-day activities within an organization to ensure efficiency, productivity, and the achievement of strategic goals. This position requires strong leadership, organizational, and communication skills, as well as a keen understanding of operational processes.
**Key Responsibilities**:
**Strategic Planning**: Collaborate with senior management to develop and implement operational strategies that align with the organization's overall goals. Contribute to the development of budgets, forecasts, and business plans.
**Team Leadership**: Lead and manage a team of operations staff, providing guidance, motivation, and support. Foster a positive and collaborative work environment that encourages innovation and continuous improvement.
**Process Optimization**: Identify areas for process improvement and implement measures to enhance operational efficiency. Streamline workflows and procedures to eliminate bottlenecks and improve overall productivity.
**Resource Management**: Manage and allocate resources effectively, including personnel, equipment, and materials. Monitor resource utilization and implement cost-effective measures.
**Quality Control**: Establish and enforce quality control standards to ensure the delivery of high-quality products or services. Implement and monitor key performance indicators (KPIs) to measure operational performance.
**Supply Chain Management**: Oversee the procurement, inventory, and distribution processes to maintain optimal stock levels and minimize lead times. Build and maintain relationships with suppliers to ensure a reliable and cost-effective supply chain.
**Compliance and Risk Management**: Ensure compliance with industry regulations and internal policies. Identify and mitigate operational risks through proactive measures and contingency planning.
**Communication**: Facilitate communication between different departments to ensure a smooth flow of information and collaboration. Provide regular updates to senior management on operational performance and key initiatives.
**Continuous Improvement**: Foster a culture of continuous improvement by encouraging feedback, identifying areas for growth, and implementing initiatives to enhance overall operational effectiveness.
**Qualifications and Skills**:
- Bachelor's degree in business administration, operations management, or a related field (Master's degree is a plus).
- Proven experience in operations management or a similar role.
- Strong analytical and problem-solving skills.
- Excellent leadership and interpersonal skills.
- Effective communication and negotiation abilities.
- Knowledge of relevant industry regulations and standards.
- Proficiency in using relevant software and tools for operations management.
**Salary**: RM4,000.00 - RM5,000.00 per month
**Benefits**:
- Flexible schedule
- Free parking
Schedule:
- Day shift
**Experience**:
- Operation Manager: 3 years (preferred)
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