Theme Park Operations Manager
5 months ago
**Job scope**
- Oversee the quality and operational efficiency of the park’s facilities and services
- To ensure smooth daily operations within the Attractions, Ticketing, Housekeeping, Safety, Maintenance, Food & Beverage, Security as well as the Recreations department.
- To be responsible for proper opening and closing of the park
- To ensure that the facilities operate within the agreed schedule and that the safety and satisfaction of guests are prioritized.
- To liaise with other departments to ensure the park operations run smoothly on schedule.
- To monitor and develop team member performance, particularly the executive team and department manager, providing supervision and professional development
- Ensure all duties for both park support and park operations are performed according to the SOPs established by the Management
- Assist in recruitment and training of members of staff
- To prioritize, communicate, assign or delegate responsibilities to direct reports to, ensure that their department operates at an efficient level, producing high quality results.
- To control and maintain stocks and inventories, related to their department, responsibly to ensure their department can operate smoothly.
- To properly maintain and create records and documentations with accurate and up to date information, according to company and legal standards, when required.
- To constantly look for ways to improve the effectiveness and efficiency of the department by suggesting improvements wherever needed.
- To carry out duties as tasked with a professional attitude, ensuring that Sim Leisure’s service standards, objectives and code of conduct are met or exceeded at all times
**Requirements**:
- 5 years of proven management experience.
- Experienced in leisure / travel / tourism / hotel industry
- Excellent Leadership and management skills
- Communication skills
- Strong cultural awareness
- Reporting skills
- Computer literate
**Job Types**: Full-time, Permanent
**Salary**: RM5,000.00 - RM8,000.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Parental leave
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Ipoh: Reliably commute or planning to relocate before starting work (required)
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