客服

5 months ago


Bandar Puteri Klang, Malaysia DE LETTUCE BEAR BERHAD Full time

通过各种通信渠道(例如电话、电子邮件、WhatsApp)接收客户收到的订单。
- 与销售团队和运营部门协调,以促进订单履行和及时交货。
- 及时处理客户投诉并解决问题,以确保积极的客户体验。
- 协助维护客户数据库和记录,确保准确性和完整性。
- 与销售团队合作,根据需要准备报告和演示文稿。
- 与销售团队保持开放的沟通渠道,传达客户反馈、问题和机会。
- 建议并实施对客户服务流程和程序的改进,以提高效率和有效性。
- 监控客户互动并确定服务交付中需要改进的领域。
- 由于商业性质,需懂得中文。
职位类型:全职

薪资: RM1,800.00至RM2,500.00(每月 )



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