Sales Manager
6 months ago
職責:
- 負責管理日常運營
- 監督客戶服務團隊
- 推動流程改善。如果需要,請審查並修改 SOP
- 處理來自外部(客戶)和內部的投訴和查詢
- 託管集合。確保客戶在信用期間付款
- 談判並同意新合約
- 每天與客戶互動,回答他們的問題並指導他們獲得適當的服務
- 發展並維持有效的客戶關係,確保長期業務,維護利益是公司最優化的。
- 協調行政支持,確保妥善維護保密協議以及合約和協議登記冊。
- 確保全面了解與銷售和行銷相關的數位和技術數據。
- 提供商業和合約管理支持,確保公司商業利益最大化。
- 領導和激勵員工團隊,確保他們提供盡可能最好的客戶服務。
- 設定合理的客戶滿意度目標,努力提升客戶滿意度
- 尋找提高效率的替代方法。監督庫存準確、貨物裝卸
- 協調影響營運決策和業務需求的活動。確保日常營運順利
- 領導托盤控制團隊進行實體盤點和日常對帳。
- 不時分配給您的任何其他人
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