Customer Service

Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. WE ARE THE AUTHORIZED PROTON EDAR SERVICE CENTRE IN RAWANG Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5

Client relations managers act as the middle person between a company and its customers. They ensure that the customers are satisfied by providing them with guidance and explanation on their accounts and services received by the company. They also have possible other tasks such as developing plans or delivering proposals. WE ARE THE AUTHORIZED PROTON EDAR...

**Duties and Responsibilities**: 1. Provide highest possible level of Customer Service in meeting customers’ needs. 2. Attend to customers and handle customers’ complaints to ensure complaints are promptly addressed within the Company’s service standards and on an immediate basis. 3. Attend to customer on the delivery of Vacant Possession. 4....

Relaying extensive product information to customers. - Conducting surveys and writing reports based on customer feedback on products and services. - Providing customers with clear instructions to resolve issues. - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - Build...

Job Descriptions: - Responsible to handle the inbound calls and assist with customers’ inquiries, order placement, service requests,s and customer complaints. - Perform outbound calls to existing customers to update on the current promo code. - Maintain minimum call quality score set by the company. - Perform outbound calls as and when it is required,...

To Sell and cross-sell Personal Loan & Credit Card products - To create opportunities and strategy to develop new sales and consistently increase individual or team achievements. - Ensure high standard of customer service in line with the quality and standards set by the Company. - To have best practice in all related compliance and regulatory...

**Customer Service** 2. Handling all calls and what apps / face book page messages effectively 3. Attend to parents, student or customer comment, feedback and suggestion & ways of improvement **Administrative work** 1. Keep track of monthly account statement and payment details. 2. Preparing and filling all correspondence / document/ time tables/ class...

We are looking for a people who is able to work with the team and good interpersonal skill. **Job Description**: /To handle and ensure smooth operation of outlet. /To service new and existing customers by providing world class customer service. /To value pawned goods such as gold, watches, diamonds /To enter data into computerized system and generate daily...

Responsibilities: - Perform customer service duties i.e. answering the phone, scheduling service appointment and calling customers to inform them their vehicles are ready to pick up, explaining repairs to customers, advice customer on the maintenance packages and estimated price and etc. - Promote products and services confidently - Writing service orders...

**Responsibilities**: - Perform customer service duties i.e. answering the phone, scheduling service appointment and calling customers to inform them their vehicles are ready to pick up, explaining repairs to customers, advice customer on the maintenance packages and estimated price and etc. - Promote products and services confidently - Writing service...

1) Supervises small groups of Service Technicians 2) Provides some first level of support to Service Technicians requiring assistance 3) Assist with reviewing quotes for accuracy prior to communication to customers 4) Monitors the status of open repairs with workshop technicians 5) Develop and/or reviews quotes for accuracy prior to communication to...

1. Hiring, training, and managing employees 2. Preparing an annual operating budget 3. Keeping a record of accounts and financial information 4. Focusing on customer retention by building relationships 5. Managing and controlling costs 6. Keeping track of service and inventory records 7. Ordering parts and supplies as needed 8. Forecasting goals and...

TutorHub is an Online Tuition company based in Rawang, Selangor since 2019. This year, we want to guide over 1,200 students year 4, 5 & 6 and we need you to help us stand out from the crowd. Hence, we are looking for a highly energetic **Customer Relation Executives**. We need someone who has a high passion for handling client, is highly creative, and is...

1. Responsible for serving, managing and retaining customer. 2. Ensure all customer cases are attended and delivered as promised. 3. Ensure monthly sales and Customer Satisfaction Index target are achieved. 4. Execute & implement any Job assignment & instruction given by Superior. **Job Types**: Full-time, Permanent Pay: RM2,000.00 - RM2,300.00 per...

1. To perform administrative and clerical function 2. Manage customer service experience by creating a supportive customer satisfaction work environment e.g. welcome, greet and direct customers, offer refreshment 3. Prepare and provide Customer Service Analysis report: - a) Customer Focus Compliance Analysis b) 72 Hours callback c) Complaint...

1. To perform administrative and clerical function 2. Manage customer service experience by creating a supportive customer satisfaction work environment e.g. welcome, greet and direct customers, offer refreshment 3. Prepare and provide Customer Service Analysis report: - a) Customer Focus Compliance Analysis b) 72 Hours callback c) Complaint...

1) Meet key performance indicators and targets for the service and parts departments. 2) Reported to and work closely with the Service Manager to uphold and improve all aspect of the HQ and company. 3) Deliver excellent results and achieve goals quarter after quarter, month after month, on all aspects of customers, operations, and financials. 4)...

Interested/Enquires contact: 011 - 36028813 **Requirements**: - Punctual and discplined - Excellent teamwork and workmanship - Able to understand Malay, English and Chinese - Willing to learn new things - Have driving license - Able to commute to Rawang - Having experience in clerk/admin/customer service is an added advantage. **Responsibility** - Arrange...

Achieve monthly revenue target - Achieve vehicle thruput daily target - Ensure customer information and vehicle data are CORRECT & UPDATED - Achieve high CSI profile index at minimum 880 point **Job Types**: Full-time, Permanent Pay: RM2,000.00 - RM2,400.00 per month **Benefits**: - Maternity leave Schedule: - Monday to Friday - Weekend...

**Responsibilities**: - Examining returned appliances and identifying the cause of appliance breakdowns. - Repairing or replacing defective or damaged appliance components - Advising customers on how to use appliances correctly. - Maintaining an accurate record of all items/parts used to repair, replace, or maintain appliances. **Job Requirements**: -...