Customer Care Officer

Job Title: Warehouse Operations ManagerAbout the Role:We are seeking a highly skilled Warehouse Operations Manager to join our team at COSMOS Personal Care. The successful candidate will be responsible for overseeing the day-to-day operations of our warehouse, ensuring that all inventory is accurately tracked and stored.Key Responsibilities:Audit daily and...

Senior Warehouse Manager Job DescriptionAbout Us:COSMOS Personal Care is a dynamic company dedicated to producing high-quality chemical raw materials. We prioritize employee safety, efficiency, and customer satisfaction.Job Summary:We are seeking an experienced Senior Warehouse Manager to lead our warehouse operations team. The successful candidate will...

Create your future with Affin You too can make a difference.Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don't just stay at the forefront of the industry – you can make a difference too.Job PurposeTo assist in managing daily branch operational activity, monitoring compliance, and regulatory...

OVERALL LIASE WITH CUSTOMERS AND PLAN FOR DELIVERIES AND SCHEDULE LOADING AND UNLOADIND RECORDS LIASE WITH TRANSPORTERS AND PLAN DELIVERIES SCHEDULE ANY OTHER TASKS ALLOCATED BY SUPERIOR FROM TIME TO TIME ABLE TO STAND PRESSURE WE ARE A ESSENTIAL MANUFACTURING COMPANY DUE TO PAPER AND POLYSTRENE PACKAGING PRODUCTS INCREASING OUR COMPANY IS PLAN TO BRING IN...

COSMOS PERSONAL CARE (MALAYSIA) SDN. BHD.At COSMOS PERSONAL CARE (MALAYSIA) SDN. BHD., we are a leading manufacturer of organic UV filters, committed to technological innovation and quality excellence. Our well-equipped R&D center, quality control center, and specialized workshops enable us to develop and commercialize fine and specialty chemicals to meet...

Handle incoming walk-in customers, phone calls, appointments and messages. Address customer’ needs and concerns efficiently and effectively to turn unhappy customers into return guests. Build rapport and establish good relationships with customers to ensure customer retention. Promote and up-sell products, services and packages to maximize sales...

_**ROLE AND FUNCTIONS**_ Assist in planning activities to ensure shipments and products are available or manufactured on time to meet customer shipments. **MAIN DUTIES AND RESPONSIBLES** - Assist consolidation of the inventory demand and supply planning for the manufacturing plant in Malaysia and oversea suppliers, when require. - Helping on local goods...

Handle incoming walk-in customers, phone calls, appointments and messages. Address customer’ needs and concerns efficiently and effectively to turn unhappy customers into return guests. Build rapport and establish good relationships with customers to ensure customer retention. Promote and up-sell products, services and packages to maximize sales...

Founded in 2000, COSMOS Group is one of the leading organic UV filter manufacturers in the world. Focusing on technological innovation, we own a well-equipped R&D center, a quality control center, specialized workshops, a multifunctional workshop, a pilot workshop, and a water treatment center. With these robust supports, we have developed and commercialized...

**Job description** - Utilize organizational ability to process job orders promptly, aligning with customer’s requirements; - Contribute to the smooth flow of operations, ensuring the highest standards of service delivery; - Take charge of achieving timely invoicing and billing, playing a vital role in the financial stability and growth of our company; -...

Monitor and report results against established key performance indicators including clear weekly reporting metrics - Assist and coach Customer Service leaders and Schedulers - Enforce employee accountability with regard to safe work environment, quality and efficiency - Regular tendering of the services - Support in management and responsibility for tracking...

About the roleWe are seeking an experienced Account Officer to join our dynamic team at UYEMURA (MALAYSIA) SDN. BHD. in Pasir Gudang Johor. As a full-time Account Officer, you will play a key role in managing the company's financial accounts and ensuring accurate and timely financial reporting.What you'll be doingTo assist with the maintenance of the full...

Perform handling of all inward and outward clearance for vessels calling - Keeping close update and communication with Vessel Owner/Principal/Charterer relating to vessel matters and berthing prospect. - Liaise with Port Authorities, Immigration Authority, Customs, and other related Parties. - Compile and consolidate voyage document from vessel. - Prepare...

Assist in all dispatch and delivery arrangement to customers - Assist in handling daily customers order - Liaise with customers at site to understand & meet their requirements - To assist in checking Good Received Notes (GRN) issued before passing to Finance department - To assist in handling Credit Notes (CN), Debit Notes (DN) and quotations for materials...

Key RequirementsTo be successful in this role, you will need a Diploma or above in Logistics/Warehouse Management, with more than 5 years of experience in logistics/warehouse/manufacturing/chemical industry in a managerial level.You should also have experience in handling chemical IBC/GHS and WMS, as well as knowledge on LMW and Custom Clearance.

Job Descriptions:Assist department in establishing relevant systems and supervise their implementation.Track the corrective and preventive actions for quality issues/customer complaints to ensure they are properly implemented.Handling of Quality Issues on Production Line.Review quality inspection reports, production operation records, and shipment labels...

1. Report: Audit the daily and monthly inventory reports of the warehouse department, all accounts of incoming and outgoing shipments, incoming material processing, etc.2. Receiving management: Monitor in warehouse, equipment, steel and other inspection orders, inspection and qualified product warehousing inspections, and classify and place materials.3....

**Mission Details**: - Manage customer order received, execute within the lead time by updating to customer on delivery date based on agreed price and term. - Prepare related documentation to customer and financial institution. - Manage and select competitive 3rd party logistic provider for booking of export & local transportation. - Prepare for credit...

RESPONSIBILITIES: - Execute day-to-day operational activities according to requirements and KPI, ensuring close co-ordination with carrier, co-loader, airfreight forwarders, contractors, origin and destination offices to obtain high customer satisfaction. - Provide sales quotations to customers. - Reviewing and understanding the customer's Logistics...

Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service and public relations support; - Support branch operations and...