Customer Service

Job OverviewWe are seeking a highly skilled and motivated Customer Service Representative to join our team at AFFIN Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Provide timely and effective responses to customer inquiries and...

CUSTOMER SERVICE ASSISTANT CUM MEDIA SOCIAL ASSISTANT - Wanita sahaja (Umur 20 - 30 tahun) - Waktu kerja : 9.00am - 6.00pm - Hari kerja : Isnin - Ahad (Cuti 1 hari) - Min SPM/Diploma - Mahir menggunakan komputer - Pandai berkomunikasi dengan customer - Bertanggungjawab, kerja berpasukan & friendly - Area : PG Square bersebelahan SAJ Ranhill Pasir...

CUSTOMER SERVICE ASSISTANT: 1. MAHIR MENGGUNAKAN KOMPUTER 2. PANDAI BERKOMUNIKASI DENGAN CUSTOMER 3. BERTANGGUNGJAWAB, KERJA BERPASUKAN & FRIENDLY KELAYAKKAN: 1. JANTINA : WANITA 2. UMUR : 20 - 35 TAHUN 3. STATUS : BUJANG / BERKAHWIN 4. BANGSA : MELAYU 5. TINGGAL : PASIR GUDANG 6. EDUCATION : SPM / DIPLOMA / DEGREE 7. WAKTU KERJA : 9.00 PAGI - 6.00...

To deal with customer in order to make planning about shipment, custom settlement, transport flow and etc. We are the Total Logistics Service Provider in Johor. We are also specialist in Haulage, Shipping, Forwarding, Warehousing and General Cargo cover whole Malaysia and Singapore. Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 /...

Create your future with Affin You too can make a difference.Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don't just stay at the forefront of the industry – you can make a difference too.Job PurposeTo assist in managing daily branch operational activity, monitoring compliance, and regulatory...

Prepare full documentation for arrangement. - Follow up with operation for delivery and collection. - Make sure all export container must truck in to port all empty import return as per customer requested. **Salary**: RM3,000.00 - RM5,000.00 per month **Benefits**: - Free parking - Opportunities for promotion - Professional development Schedule: - Day...

Provide sales quotations to customers. - Reviewing and understanding the customer's Logistics Procedure, customer service plans container loads to ensure requirements (load sequence, ship-window, destination) are adhere to. - Co-ordinate with warehouse operations team to truck required containers from nominated carriers depot, and assist in warehouse...

**Job description** - Utilize organizational ability to process job orders promptly, aligning with customer’s requirements; - Contribute to the smooth flow of operations, ensuring the highest standards of service delivery; - Take charge of achieving timely invoicing and billing, playing a vital role in the financial stability and growth of our company; -...

**Responsibilities**: - Delivering a comprehensive service to enquiring customers - Maintains customer satisfaction by providing problems-solving resources - Leads the Customer Service team and being responsible for planning, coordinating, and monitoring logistics operations such as warehousing, transportation, shipping arrangement - Develop rapport with...

1) Collection of property maintenance fees/ miscellaneous payment, attend to owner's inquiries and resolve their problems/ complaints, report and follow up with contractors on rectification of defects. Responsible for creating, updating, and keeping management files. 2) Coordinate with the Project Manager, contractors, and maintenance team on property...

Key ResponsibilitiesAs a key member of the team, you will be responsible for ensuring all orders are entered and processed according to current procedures. You will also be expected to deliver a comprehensive service to enquiring customers and liaise with internal departments to ensure smooth information flow.

**Mission Details**: - Manage customer order received, execute within the lead time by updating to customer on delivery date based on agreed price and term. - Prepare related documentation to customer and financial institution. - Manage and select competitive 3rd party logistic provider for booking of export & local transportation. - Prepare for credit...

RESPONSIBILITIES: - Execute day-to-day operational activities according to requirements and KPI, ensuring close co-ordination with carrier, co-loader, airfreight forwarders, contractors, origin and destination offices to obtain high customer satisfaction. - Provide sales quotations to customers. - Reviewing and understanding the customer's Logistics...

Process customer’s orders/enquiries timely and accurately - Ensure customer’s orders are correctly & timely updated in the system - Ensure customer’s orders are dispatched in best route (transport plan) to optimize freight cost - Liaison with multiple parties including customers, overseas agents, etc for freight handling and/or other matters - Handle...

Monitor and report results against established key performance indicators including clear weekly reporting metrics - Assist and coach Customer Service leaders and Schedulers - Enforce employee accountability with regard to safe work environment, quality and efficiency - Regular tendering of the services - Support in management and responsibility for tracking...

Prepare full documentation for arrangement. - Follow up with operation for delivery and collection. - Make sure all export container must truck in to port all empty import return as per customer requested. **Salary**: RM3,000.00 - RM5,000.00 per month Schedule: - Day shift - Monday to Friday

**Responsibilities**: - Job Description: - Responsible establishing a company's guidelines, vision, and financial outline for completed proposals based on company procedure. - Responsible to update, improve and simplify company general proposal structure for various business such as spare parts supply, maintenance services, manpower supply, preventive, and...

RequirementsWe are looking for someone who can take ownership of customer issues and follow problems through to resolution. The ideal candidate will have excellent analytical skills and be able to compile accurate reports. A leading capacity experience of at least 2 years is required.

1) To update the forecast and customer PO into the system. 2) To update customer shipment status. 3) To prepare Sales Analysis Report, customer PO, consignment and export shipment. 4) Work closely with supply chain to ensure finished goods are ready as per customer request. 5) Adhere to customer shipping request. 6) To ensure all export related documents are...

Handle incoming walk-in customers, phone calls, appointments and messages. Address customer’ needs and concerns efficiently and effectively to turn unhappy customers into return guests. Build rapport and establish good relationships with customers to ensure customer retention. Promote and up-sell products, services and packages to maximize sales...