Customer Service

7 months ago


Pasir Gudang, Malaysia Alfagomma Malaysia Sdn Bhd Full time

_**ROLE AND FUNCTIONS**_

Assist in planning activities to ensure shipments and products are available or manufactured on time to meet customer shipments.

**MAIN DUTIES AND RESPONSIBLES**
- Assist consolidation of the inventory demand and supply planning for the manufacturing plant in Malaysia and oversea suppliers, when require.
- Helping on local goods transfer receipt
- Warehouse transfer and item code adjustment (to ensure movement system synchronizes with physical movement).
- Assist in issuing oversea suppliers purchase order.
- Checking draft order confirmation vs PO to keep both align.
- Update order confirmation number and confirmed delivery date in Pronto.
- Update Pronto with good in transit (Oversea shipments).
- Perform good receipt for incoming shipment from oversea suppliers
- upon confirmation from warehouse.
- Creating Work Order (AGM & DHM) when required.
- Assist on Inventory reconciliation during the inventory stock count, when require.
- Maintain shipment records on dedicated repository.
- Support on Test certificate (COC/COO) requirement
- Upon request by shipping officers.
- Support and ad-hoc task when assign by supervisor.

**Job Types**: Full-time, Permanent

**Salary**: RM2,500.00 - RM3,000.00 per month

**Benefits**:

- Meal allowance
- Opportunities for promotion
- Professional development

Ability to commute/relocate:

- Pasir Gudang: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Customer Care Specialist: 2 years (preferred)

**Language**:

- Bahasa (preferred)



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