Customer Relationship Officer
2 weeks ago
Handle incoming walk-in customers, phone calls, appointments and messages.
Address customer’ needs and concerns efficiently and effectively to turn unhappy customers into return guests.
Build rapport and establish good relationships with customers to ensure customer retention.
Promote and up-sell products, services and packages to maximize sales opportunities where necessary.
Provide constructive feedback on sales, effectiveness of promotions, customers, product and service launches as well as store activities and trends.
Deliver product knowledge to customers through effective communication to increase consumer understanding and product sales.
**Job Type**: Permanent
**Salary**: RM1,500.00 - RM2,500.00 per month
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Customer Service Officer/executive
3 weeks ago
Pasir Gudang, Malaysia Hoor Fatt Enterprise Sdn. Bhd. Full time**Job description** - Utilize organizational ability to process job orders promptly, aligning with customer’s requirements; - Contribute to the smooth flow of operations, ensuring the highest standards of service delivery; - Take charge of achieving timely invoicing and billing, playing a vital role in the financial stability and growth of our company; -...
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Customer Service Officer
2 weeks ago
Pasir Gudang, Johor, Malaysia AFFIN Group Full timeCreate your future with Affin You too can make a difference.Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don't just stay at the forefront of the industry – you can make a difference too.Job PurposeTo assist in managing daily branch operational activity, monitoring compliance, and regulatory...
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Account Officer
5 days ago
Pasir Gudang, Johor, Malaysia Uyemura Full timeAbout the roleWe are seeking an experienced Account Officer to join our dynamic team at UYEMURA (MALAYSIA) SDN. BHD. in Pasir Gudang Johor. As a full-time Account Officer, you will play a key role in managing the company's financial accounts and ensuring accurate and timely financial reporting.What you'll be doingTo assist with the maintenance of the full...
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Customer Relationship Executive
2 weeks ago
Pasir Gudang, Malaysia PakarHR Sdn Bhd Full timeSales managers develop sales and targeting strategies for a company. They manage sales teams, allocate sales resources based on the plans, prioritise and follow up on critical leads, develop sales pitches and adjust them over time, and maintain a sales platform to track all leads and sales. We are HR Service provider through learning & consulting Diploma /...
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Customer Care Officer
2 weeks ago
Pasir Gudang, Malaysia Bright Property Service (M) Sdn Bhd Full time1) Collection of property maintenance fees/ miscellaneous payment, attend to owner's inquiries and resolve their problems/ complaints, report and follow up with contractors on rectification of defects. Responsible for creating, updating, and keeping management files. 2) Coordinate with the Project Manager, contractors, and maintenance team on property...
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Trade Compliance Officer
19 hours ago
Pasir Gudang, Malaysia Masimo Full time**Job Summary**: As a Trade Compliance Officer, you will be responsible for ensuring that our company complies with all national and international trade regulations. You will play a critical role in mitigating legal and financial risks associated with cross-border transactions and trade activities. The Trade Compliance Officer will work closely with various...
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Operations Coordinator
2 weeks ago
Pasir Gudang, Malaysia KD Maritime (M) Sdn Bhd Full timePerform handling of all inward and outward clearance for vessels calling - Keeping close update and communication with Vessel Owner/Principal/Charterer relating to vessel matters and berthing prospect. - Liaise with Port Authorities, Immigration Authority, Customs, and other related Parties. - Compile and consolidate voyage document from vessel. - Prepare...
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Operations Officer
2 weeks ago
Pasir Gudang, Malaysia Fortis Star Sdn Bhd Full timeAssist in all dispatch and delivery arrangement to customers - Assist in handling daily customers order - Liaise with customers at site to understand & meet their requirements - To assist in checking Good Received Notes (GRN) issued before passing to Finance department - To assist in handling Credit Notes (CN), Debit Notes (DN) and quotations for materials...
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Customer Support Specialist
3 days ago
Pasir Gudang, Johor, Malaysia SS Forwarding (Member of the Suara Setia Group) Full timeJob Description:We are seeking a skilled and organized individual to join our team as a CUSTOMER SUPPORT SPECIALIST - LOGISTICS.The successful candidate will be responsible for providing exceptional customer service and support to our clients, ensuring that their logistics needs are met efficiently and effectively.Responsibilities:Provide timely and...
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Operational Excellence Associate
5 days ago
Pasir Gudang, Johor, Malaysia Bunge Full timeSales Operations Role:We are seeking a highly skilled Sales Operations Executive to join our team at Bunge. The successful candidate will be responsible for managing customer relationships, providing back-office support, and coordinating cross-functional efforts to achieve commercial objectives.Main Responsibilities:Customer Relationship ManagementManage...
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Administrative Support Lead
3 days ago
Pasir Gudang, Johor, Malaysia Maersk Full timeAbout the Role">In this exciting opportunity, you will oversee a team responsible for managing customer relationships, resolving queries, and ensuring seamless communication throughout the onboarding process. Your primary focus will be on building trust and fostering long-term partnerships with our clients.
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Customer Service Executive Job
3 weeks ago
Pasir Gudang, Malaysia Arkema Full time**Mission Details**: - Manage customer order received, execute within the lead time by updating to customer on delivery date based on agreed price and term. - Prepare related documentation to customer and financial institution. - Manage and select competitive 3rd party logistic provider for booking of export & local transportation. - Prepare for credit...
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Customer Service
2 weeks ago
Pasir Gudang, Malaysia JOBBUILDER Full timeRESPONSIBILITIES: - Execute day-to-day operational activities according to requirements and KPI, ensuring close co-ordination with carrier, co-loader, airfreight forwarders, contractors, origin and destination offices to obtain high customer satisfaction. - Provide sales quotations to customers. - Reviewing and understanding the customer's Logistics...
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Logistics Customer Service Executive
3 days ago
Pasir Gudang, Johor, Malaysia SS Forwarding (Member of the Suara Setia Group) Full timeJob Title: Logistics Customer Service ExecutiveJob OverviewWe are seeking a detail-oriented and customer-focused Logistics Customer Service Executive to support our shipping and haulage department in managing customer inquiries and order processing. The ideal candidate will be responsible for creating and managing orders using our in-house freight and...
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Pasir Gudang, Johor, Malaysia Maersk Full timeJob Summary">We are seeking an experienced Supervisor - Customer Service to join our team. As a key member of our operations department, you will play a vital role in delivering exceptional customer experiences across various channels.
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Supervisor - Customer Service
3 days ago
Pasir Gudang, Johor, Malaysia Maersk Full timeCustomer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to):Customer channel managementCase ManagementCustomer onboarding and relationship managementContract and dispute managementand more.Administrative stream includes those who...
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Safety and Compliance Officer
4 days ago
Pasir Gudang, Johor, Malaysia National Oilwell Varco Full timeJob DescriptionWe are seeking an experienced HSE Coordinator to join our team at National Oilwell Varco. This role is critical in ensuring the highest level of health, safety, and environmental compliance across all work areas.About the CompanyNational Oilwell Varco is a leading provider of equipment and services to the global oil and gas industry. We pride...
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Customer Support Assistant
2 weeks ago
Pasir Gudang, Malaysia Merchantrade Asia Sdn Bhd Full timeAttending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service and public relations support; - Support branch operations and...
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Account Officer
3 weeks ago
Pasir Gudang, Malaysia IBRAHIM & SON ENGINEERING SDN BHD Full timeCreating and processing invoices Cross-checking invoices with payments and expenses to ensure accuracy Managing a company’s accounts payable and receivable Sending bills and invoices to clients Tracking organization expenses Processing refunds Working with collection agencies on overdue payments Communicating with clients regarding billing and...
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Sales Marketing
2 weeks ago
Pasir Gudang, Malaysia Shang Wei Industries Sdn. Bhd Full time**Key Responsibilities**: - Responsible to expand business with new and existing customer. - To provide quotation based on customer request of order. - Engage with the customers and users to understand their needs and introduce new products and solutions that may meet both their expressed and covert needs. - Gather and feedback on market and competitor's...