Customer Support Specialist

3 days ago


Pasir Gudang, Johor, Malaysia SS Forwarding (Member of the Suara Setia Group) Full time

Job Description:

We are seeking a skilled and organized individual to join our team as a CUSTOMER SUPPORT SPECIALIST - LOGISTICS.

The successful candidate will be responsible for providing exceptional customer service and support to our clients, ensuring that their logistics needs are met efficiently and effectively.

Responsibilities:

  • Provide timely and effective support to customers via phone, email, or other communication channels.
  • Process and manage customer orders, including creation, update, and cancellation.
  • Liaise with internal teams to track shipment status and billing progress.
  • Collaborate with customers to resolve any issues or concerns they may have.

Requirements:

  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Proficient in MS Office and logistics software.
  • Fluency in English, Chinese, and Malay is essential.


  • Pasir Gudang, Johor, Malaysia Food Excellence Specialist Sdn. Bhd. Full time

    About the RoleThe Sales Order Coordinator will play a critical role in ensuring seamless order fulfillment and customer satisfaction at Food Excellence Specialist Sdn. Bhd. The ideal candidate will have excellent organizational skills, attention to detail, and strong communication abilities.Responsibilities:Order Processing:Process customer sales orders...


  • Pasir Gudang, Johor, Malaysia SS Forwarding (Member of the Suara Setia Group) Full time

    SIPPING AND CUSTOMS DOCUMENTATION SPECIALISTWe are seeking a meticulous and organized professional to join our team as a Shipping and Customs Documentation Specialist.The successful candidate will be responsible for ensuring that all shipping and customs documentation is complete, accurate, and compliant with regulatory requirements.Responsibilities:Prepare...


  • Pasir Gudang, Johor, Malaysia Food Excellence Specialist Sdn. Bhd. Full time

    Job DescriptionAs a Sales Order Coordinator at Food Excellence Specialist Sdn. Bhd., you will be responsible for managing the entire order-to-delivery process, from receiving and processing customer orders to coordinating logistics and delivering products to customers.Key Responsibilities:Order Processing:Receive and process customer sales orders accurately...


  • Pasir Gudang, Johor, Malaysia Food Excellence Specialist Sdn. Bhd. Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Sales Order Coordinator to join our team at Food Excellence Specialist Sdn. Bhd. As a Sales Order Coordinator, you will be responsible for managing the administrative side of sales orders, including order processing, coordinating logistics for product delivery, while also handling some basic...


  • Pasir Gudang, Johor, Malaysia Masimo Full time

    Job SummaryJOB DESCRIPTIONThis position will perform IT troubleshooting, desktop, and remote support for end-users in a world-wide IT environment.Duties & ResponsibilitiesProvide advanced IT support to internal Masimo employees to fulfill requests and troubleshoot issues with desktop computers, laptops, printers, mobile devices, and peripheral devices.Assist...


  • Pasir Gudang, Johor, Malaysia Masimo Corporation Full time

    Join Masimo Corporation's talented team of professionals and contribute to the success of our innovative organization. As a Manufacturing Technical Specialist, you will play a critical role in ensuring the smooth operation of our manufacturing processes.Your responsibilities will include performing technical tasks, assisting with process development, and...


  • Pasir Gudang, Johor, Malaysia Food Excellence Specialist Sdn. Bhd. Full time

    Role DescriptionThe Sales Order Coordinator is responsible for managing the sales order process, from receipt of customer orders to delivery of products. This involves order processing, logistics coordination, and sales support.Responsibilities:Order Processing:Process customer sales orders accurately and efficiently.Verify stock availability and confirm...


  • Pasir Gudang, Johor, Malaysia Masimo. Full time

    About the RoleAt Masimo, we are seeking a highly skilled IT System Specialist to join our team. As an IT System Specialist, you will be responsible for analyzing business needs, implementing, integrating, enhancing, and supporting business applications.This role involves ensuring that all hardware, software, and network components are running securely,...

  • Contract Specialist

    2 days ago


    Pasir Gudang, Johor, Malaysia Bunge Iberica SA Full time

    Job Summary:Contract SpecialistWe are seeking a Contract Specialist to join our team at Bunge Iberica SA. As a key member of our contracts team, you will be responsible for negotiating and managing contracts with customers, as well as ensuring compliance with company policies and procedures.Key Responsibilities:Negotiate and manage contracts with...


  • Pasir Gudang, Johor, Malaysia Masimo Full time

    Job OverviewThis role involves providing expert technical support to internal employees at Masimo. The position requires a strong understanding of IT systems and the ability to troubleshoot complex issues.The ideal candidate will possess excellent communication skills, both written and verbal, and be able to work in a fast-paced environment.Key...


  • Pasir Gudang, Johor, Malaysia Masimo Full time

    Key ResponsibilitiesAct as the primary point of contact between executives and internal/external stakeholders.Support General Managers utilizing the highest level of confidentiality and business professionalism.Manage and maintain schedules, including appointments, meetings, and travel arrangements.Handle correspondence, draft emails, letters, reports, and...


  • Pasir Gudang, Johor, Malaysia Hirehub Management Sdn. Bhd. Full time

    Role OverviewThis position provides high-level administrative support to our HR team, focusing on recruitment, employee onboarding, and exit procedures. The ideal candidate will have a deep understanding of HR principles and practices.Key ResponsibilitiesDesign and implement effective recruitment strategies to attract top talent.Partner with hiring managers...


  • Pasir Gudang, Johor, Malaysia Maersk Full time

    About the Role">In this exciting opportunity, you will oversee a team responsible for managing customer relationships, resolving queries, and ensuring seamless communication throughout the onboarding process. Your primary focus will be on building trust and fostering long-term partnerships with our clients.


  • Pasir Gudang, Johor, Malaysia EcoCeres Full time

    EcoCeres is seeking an IT Solutions Specialist to support the organization's applications and operations. The ideal candidate will have a strong background in IT technical expertise, application analytic thinking, and understanding of business processes.Key ResponsibilitiesCoordinate software applications and systems deployment, including ERP, HR management...


  • Pasir Gudang, Johor, Malaysia Masimo. Full time

    Job SummaryMasimo is seeking a dedicated Environmental Health Specialist to lead the Health, Safety, and Environment Department in implementing and maintaining safety, health, and environmental programs. As an Environmental Health Specialist at Masimo, you will be responsible for developing, implementing, and monitoring policies, procedures, and training...


  • Pasir Gudang, Johor, Malaysia Bunge Iberica SA Full time

    Bunge Iberica SA is seeking an experienced Order Fulfillment Specialist to join our team. In this role, you will be responsible for coordinating, evaluating, and managing after trade order activities, including daily run activities and database maintenance.The ideal candidate will have experience in sales order creation, from identifying customer needs to...


  • Pasir Gudang, Johor, Malaysia Hirehub Management Sdn. Bhd. Full time

    Job OverviewHirehub Management Sdn. Bhd. is a leading provider of innovative solutions for businesses. We are currently seeking a highly skilled Finance Specialist to join our team.About the JobThe Finance Specialist will be responsible for providing expert financial management, accounting, and audit services to support business growth and development. The...


  • Pasir Gudang, Johor, Malaysia Bunge Iberica SA Full time

    We are seeking an experienced Trade Execution Specialist to join our trade execution team. In this role, you will be responsible for executing trades, managing contracts, and ensuring timely delivery of orders to customers.Key Responsibilities:Execute trades and manage contractsCollaborate with internal teams to resolve issues and improve operationsMaintain...


  • Pasir Gudang, Johor, Malaysia Western Digital - A Full time

    At Western Digital - A, we are seeking a skilled Facilities Maintenance Specialist to join our team. As a key member of our operations group, you will be responsible for ensuring the smooth operation of our facilities equipment.Key Responsibilities:Provide engineering and technical support to operation and maintenance teamsManage the development and delivery...


  • Pasir Gudang, Johor, Malaysia Masimo Corporation Full time

    At Masimo Corporation, we are seeking a highly skilled Manufacturing Technical Specialist to join our team. As a key member of our production operations department, you will play a vital role in ensuring the smooth operation of our manufacturing processes.The successful candidate will be responsible for performing technical tasks, assisting with process...