Customer Service Manager
7 months ago
**Responsibilities**:
- Delivering a comprehensive service to enquiring customers
- Maintains customer satisfaction by providing problems-solving resources
- Leads the Customer Service team and being responsible for planning, coordinating, and monitoring logistics operations such as warehousing, transportation, shipping arrangement
- Develop rapport with customers by ensuring customers' satisfaction through trouble shooting issues with professionalism
- Handled customers' new inquiries, complaints, billing and payment extension/service requests
- Monitored the daily shipping activities and communicated effectively with Customer Service team members to maintain clearly defined expectations.
- Perform any other ad-hoc duties as assigned.
**Requirements**:
- Degree holder in business management or equivalent qualification
- Excellent verbal and written communication skills.
- Mature, multi-tasking and able to work under pressure
- Strong problem solving skill and experience in handling complex customer's issues
**Salary**: RM3,000.00 - RM6,000.00 per month
Schedule:
- Day shift
- Monday to Friday
-
Customer Service Manager
7 months ago
Pasir Gudang, Malaysia JOBBUILDER Full time**Responsibilities**: - Delivering a comprehensive service to enquiring customers - Maintains customer satisfaction by providing problems-solving resources - Leads the Customer Service team and being responsible for planning, coordinating, and monitoring logistics operations such as warehousing, transportation, shipping arrangement - Develop rapport with...
-
Customer Services Executive
7 months ago
Pasir Gudang, Malaysia IOT MANUFACTURING SDN BHD Full time**Job scopes,** - The main point of contact for customers, acting as the interface between the company's various departments - sales, production, project management office and accounts. - Provide pricing and delivery quotations customer according to a price list. - Manage customer orders by carrying out contract review, entering into the ERP, process any...
-
Haulage Customer Service
2 weeks ago
Pasir Gudang, Malaysia Agensi Pekerjaan JOBBUILDER Sdn Bhd Full timeProcess customer’s orders/enquiries timely and accurately - Ensure customer’s orders are correctly & timely updated in the system - Ensure customer’s orders are dispatched in best route (transport plan) to optimize freight cost - Liaison with multiple parties including customers, overseas agents, etc for freight handling and/or other matters - Handle...
-
Customer Service
7 months ago
Pasir Gudang, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time_**URGENT!**_ **Main Responsibilities**: - Assist the Head of Animal Feed Technical Service Department to provide technical support to farmers (poultry farm only) and customers who use the company's animal feed products - Attend to customers' queries, complaints and their calls for the technical supports pertaining to live stock farming issues especially...
-
Admin Customer Service Executive
7 months ago
Pasir Gudang, Malaysia MSTS Asia Sdn Bhd (Member of RelyOnNutec) Full time**WE ARE HIRING**! **Location: Pasir Gudang, Johor - MSTS Asia Training Center** **MSTS Asia Sdn Bhd**, a proud member of RelyOn Nutec, headquartered in Copenhagen, Denmark, is the world's leading provider of specialized safety training for the offshore, maritime, and renewable energy industries. Each year, we equip thousands of professionals in the energy...
-
Customer Service Assistant
2 weeks ago
Pasir Gudang, Malaysia KHITA PRINTING & EMBROIDERY Full timeCUSTOMER SERVICE ASSISTANT CUM MEDIA SOCIAL ASSISTANT - Wanita sahaja (Umur 20 - 30 tahun) - Waktu kerja : 9.00am - 6.00pm - Hari kerja : Isnin - Ahad (Cuti 1 hari) - Min SPM/Diploma - Mahir menggunakan komputer - Pandai berkomunikasi dengan customer - Bertanggungjawab, kerja berpasukan & friendly - Area : PG Square bersebelahan SAJ Ranhill Pasir...
-
Customer Service Assistant
7 days ago
Pasir Gudang, Malaysia KHITA PRINTING & EMBROIDERY Full timeCUSTOMER SERVICE ASSISTANT CUM MEDIA SOCIAL ASSISTANT - Wanita sahaja (Umur 20 - 30 tahun) - Waktu kerja : 9.00am - 6.00pm - Hari kerja : Isnin - Ahad (Cuti 1 hari) - Min SPM/Diploma - Mahir menggunakan komputer - Pandai berkomunikasi dengan customer - Bertanggungjawab, kerja berpasukan & friendly - Area : PG Square bersebelahan SAJ Ranhill Pasir...
-
Customer Service Assistant
1 day ago
Pasir Gudang, Malaysia KHITA PRINTING & EMBROIDERY Full timeJAWATAN KOSONG (KEMASUKAN SEGERA) CUSTOMER SERVICE ASSISTANT CUM MEDIA SOCIAL ASSISTANT Syarat Kelayakan: - Minimum SPM/Diploma - Mahir menggunakan komputer - Pandai berkomunikasi dengan customer - Bertanggungjawab, Kerja berpasukan & Friendly - Wanita sahaja (Umur 24 - 30 tahun) Waktu Bekerja: - Waktu kerja : 9.00am - 6.00pm - Hari kerja : Isnin - Ahad...
-
Customer Service
7 months ago
Pasir Gudang, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time**Main Responsibilities**: To assist the Head of Flour Technical Service Department on the following main job scopes: - Provide technical services to customers on flour products' issues. - To visit the customers' business places regularly. - To gather and understand customers' needs and discuss it with the management, QC team / R&D and Production team. -...
-
Customer Service Assistant
5 days ago
Pasir Gudang, Malaysia KHITA PRINTING & EMBROIDERY Full timeJAWATAN KOSONG (KEMASUKAN SEGERA) CUSTOMER SERVICE ASSISTANT CUM MEDIA SOCIAL ASSISTANT Syarat Kelayakan: - Minimum SPM/Diploma - Mahir menggunakan komputer - Pandai berkomunikasi dengan customer - Bertanggungjawab, Kerja berpasukan & Friendly - Wanita sahaja (Umur 24 - 30 tahun) Waktu Bekerja: - Waktu kerja : 9.00am - 6.00pm - Hari kerja : Isnin - Ahad...
-
Customer Service
7 months ago
Pasir Gudang, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time_**URGENT!**_ **Main Responsibilities**: To assist the Head of Flour Technical Service Department on the following main job scopes: - Provide technical services to customers on flour products' issues. - To visit the customers' business places regularly. - To gather and understand customers' needs and discuss it with the management, QC team / R&D and...
-
Customer Service
2 weeks ago
Pasir Gudang, Malaysia JOBBUILDER Full timeEnsure proper inventory procedures are being followed - Responsible for the Logistic Operation (warehousing and transportation) managing the market budget for the function delivering Productivity Targets - Ensure Best in Class Service to our Customers thru a strong Customer Service Organization and a mature Customer Collaboration process in place - Serve as...
-
Customer Service
7 months ago
Pasir Gudang, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time**Main Responsibilities**: - Assist the Head of Animal Feed Technical Service Department to provide technical support to farmers (poultry farm only) and customers who use the company's animal feed products - Attend to customers' queries, complaints and their calls for the technical supports pertaining to live stock farming issues especially matters related...
-
Customer Service Executive
1 day ago
Pasir Gudang, Malaysia Bunge Full time**Position Objective (Overall Purpose of Job)** The role is to work together with commercial and sales team to achieve the commercial objectives and improve customer’s satisfactory. Main responsibilities will be providing back-office support to customers and commercial team; manage the exposure with customers and risk on contracts and credit; manage...
-
Customer Service Officer/executive
7 months ago
Pasir Gudang, Malaysia Hoor Fatt Enterprise Sdn. Bhd. Full time**Job description** - Utilize organizational ability to process job orders promptly, aligning with customer’s requirements; - Contribute to the smooth flow of operations, ensuring the highest standards of service delivery; - Take charge of achieving timely invoicing and billing, playing a vital role in the financial stability and growth of our company; -...
-
Customer Service Executive
7 months ago
Pasir Gudang, Malaysia JOBBUILDER Full timePrepare full documentation for arrangement. - Follow up with operation for delivery and collection. - Make sure all export container must truck in to port all empty import return as per customer requested. **Salary**: RM3,000.00 - RM5,000.00 per month **Benefits**: - Free parking - Opportunities for promotion - Professional development Schedule: - Day...
-
Customer Service
7 months ago
Pasir Gudang, Malaysia JOBBUILDER Full timeProvide sales quotations to customers. - Reviewing and understanding the customer's Logistics Procedure, customer service plans container loads to ensure requirements (load sequence, ship-window, destination) are adhere to. - Co-ordinate with warehouse operations team to truck required containers from nominated carriers depot, and assist in warehouse...
-
Customer Service
2 weeks ago
Pasir Gudang, Malaysia Agensi Pekerjaan JOBBUILDER Sdn Bhd Full timeDuties and Responsibilities: - Help manage current customer accounts. - Deal with a high volume of inbound and outbound phone calls. - Maintain relationships with carriers and customers. - Provide exceptional customer service to customers and carriers. - Solve customer and carrier problems and help resolve issues. - Provide shipment quotes for customers and...
-
Customer Service
7 days ago
Pasir Gudang, Malaysia JOBBUILDER Full timeProcess customer’s orders/enquiries timely and accurately - Ensure customer’s orders are correctly & timely updated in the system - Ensure customer’s orders are dispatched in best route (transport plan) to optimize freight cost - Liaison with multiple parties including customers, overseas agents, etc for freight handling and/or other matters - Handle...
-
Customer Service Forwarding
7 months ago
Pasir Gudang, Malaysia Asia Trans Supply Chain Sdn Bhd Full time**Customer Service Forwarding (Export)** Working Time : Monday - Friday (8.30am-5.30pm) Saturday (8.30am - 1.00pm) **Salary**: RM1,800.00 - RM2,200.00 per month We provide: Epf, Perkeso, MC, AL, Allowance, Alternative Saturday, Annual Review and etc **Responsibilities: - ** - Liaise with customer for export shipping documents for tracking of...