Customer Service Manager

**Responsibilities**: - Delivering a comprehensive service to enquiring customers - Maintains customer satisfaction by providing problems-solving resources - Leads the Customer Service team and being responsible for planning, coordinating, and monitoring logistics operations such as warehousing, transportation, shipping arrangement - Develop rapport with...

**Job scopes,** - The main point of contact for customers, acting as the interface between the company's various departments - sales, production, project management office and accounts. - Provide pricing and delivery quotations customer according to a price list. - Manage customer orders by carrying out contract review, entering into the ERP, process any...

**WE ARE HIRING**! **Location: Pasir Gudang, Johor - MSTS Asia Training Center** **MSTS Asia Sdn Bhd**, a proud member of RelyOn Nutec, headquartered in Copenhagen, Denmark, is the world's leading provider of specialized safety training for the offshore, maritime, and renewable energy industries. Each year, we equip thousands of professionals in the energy...

_**URGENT!**_ **Main Responsibilities**: - Assist the Head of Animal Feed Technical Service Department to provide technical support to farmers (poultry farm only) and customers who use the company's animal feed products - Attend to customers' queries, complaints and their calls for the technical supports pertaining to live stock farming issues especially...

**Main Responsibilities**: To assist the Head of Flour Technical Service Department on the following main job scopes: - Provide technical services to customers on flour products' issues. - To visit the customers' business places regularly. - To gather and understand customers' needs and discuss it with the management, QC team / R&D and Production team. -...

_**URGENT!**_ **Main Responsibilities**: To assist the Head of Flour Technical Service Department on the following main job scopes: - Provide technical services to customers on flour products' issues. - To visit the customers' business places regularly. - To gather and understand customers' needs and discuss it with the management, QC team / R&D and...

**Main Responsibilities**: - Assist the Head of Animal Feed Technical Service Department to provide technical support to farmers (poultry farm only) and customers who use the company's animal feed products - Attend to customers' queries, complaints and their calls for the technical supports pertaining to live stock farming issues especially matters related...

**Job description** - Utilize organizational ability to process job orders promptly, aligning with customer’s requirements; - Contribute to the smooth flow of operations, ensuring the highest standards of service delivery; - Take charge of achieving timely invoicing and billing, playing a vital role in the financial stability and growth of our company; -...

Prepare full documentation for arrangement. - Follow up with operation for delivery and collection. - Make sure all export container must truck in to port all empty import return as per customer requested. **Salary**: RM3,000.00 - RM5,000.00 per month **Benefits**: - Free parking - Opportunities for promotion - Professional development Schedule: - Day...

Provide sales quotations to customers. - Reviewing and understanding the customer's Logistics Procedure, customer service plans container loads to ensure requirements (load sequence, ship-window, destination) are adhere to. - Co-ordinate with warehouse operations team to truck required containers from nominated carriers depot, and assist in warehouse...

**Customer Service Forwarding (Export)** Working Time : Monday - Friday (8.30am-5.30pm) Saturday (8.30am - 1.00pm) **Salary**: RM1,800.00 - RM2,200.00 per month We provide: Epf, Perkeso, MC, AL, Allowance, Alternative Saturday, Annual Review and etc **Responsibilities: - ** - Liaise with customer for export shipping documents for tracking of...

1) Menjawab segala aduan pelanggan 2) Menyambut serta melayan pelanggan dengan baik 4) Membantu pelanggan untuk cari apa yang mereka perlukan 5) Memberikan pelanggan perkhidmatan yang terbaik 6) Memberikan maklumat yang tepat berkenaan perkhidmatan kepada pelanggan 7) Berusaha untuk memberikan pelanggan perkhidmatan yang terbaik serta memperbaiki setiap...

Prepare full documentation for arrangement. - Follow up with operation for delivery and collection. - Make sure all export container must truck in to port all empty import return as per customer requested. **Salary**: RM3,000.00 - RM5,000.00 per month Schedule: - Day shift - Monday to Friday

・To update the forecast and customer P/O into ERP system. ・To update customer shipment status on weekly basis and sent to customer. ・To prepare Sales Analysis Report, customer P/O, consignment and export shipment. ・To work closely with other departments to ensure that the finished goods are ready as per customer request and follow customer shipping...

**Responsibilities for Service Technician** - Install new products, and test them to ensure they are working correctly - Educating the client on how to use and maintain their device - Perform maintenance and provide customer support - Diagnose problems and come up with solutions to repair them - Order parts needed for repairs if needed - Fill out detailed...

**WE ARE HIRING**! **Location: Pasir Gudang, Johor - MSTS Asia Training Center** **MSTS Asia Sdn Bhd**, a proud member of RelyOn Nutec, headquartered in Copenhagen, Denmark, is the world's leading provider of specialized safety training for the offshore, maritime, and renewable energy industries. Each year, we equip thousands of professionals in the energy...

_**ROLE AND FUNCTIONS**_ Assist in planning activities to ensure shipments and products are available or manufactured on time to meet customer shipments. **MAIN DUTIES AND RESPONSIBLES** - Assist consolidation of the inventory demand and supply planning for the manufacturing plant in Malaysia and oversea suppliers, when require. - Helping on local goods...

1) To update the forecast and customer PO into the system. 2) To update customer shipment status. 3) To prepare Sales Analysis Report, customer PO, consignment and export shipment. 4) Work closely with supply chain to ensure finished goods are ready as per customer request. 5) Adhere to customer shipping request. 6) To ensure all export related documents are...

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Keep records of customer interactions, process customer accounts and file documents. - Follow communication procedures, guidelines and policies. - Take the extra mile to engage customers Job Requirement: Rotational Shift...

Handle incoming walk-in customers, phone calls, appointments and messages. Address customer’ needs and concerns efficiently and effectively to turn unhappy customers into return guests. Build rapport and establish good relationships with customers to ensure customer retention. Promote and up-sell products, services and packages to maximize sales...