Customer Services Executive

5 months ago


Pasir Gudang, Malaysia IOT MANUFACTURING SDN BHD Full time

**Job scopes,**
- The main point of contact for customers, acting as the interface between the company's various departments - sales, production, project management office and accounts.
- Provide pricing and delivery quotations customer according to a price list.
- Manage customer orders by carrying out contract review, entering into the ERP, process any changes, send order confirmation and tracking.

**Requirements**:

- Diploma or Degree from any field.
- Excellent communication and interpersonal skills.
- Empathy and a customer-centric mindset.
- Problem-solving abilities and attention to detail.
- Strong organizational skills.
- Ability to work effectively in a team and collaborate with different departments.
- Previous customer service or customer experience-related experience is beneficial.

Pay: RM3,500.00 - RM4,500.00 per month

**Benefits**:

- Free parking
- Professional development

Schedule:

- Monday to Friday
- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus

**Experience**:

- manufacturing in plastic injection moulding: 3 years (required)


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