Customer Service Forwarding

5 months ago


Pasir Gudang, Malaysia Asia Trans Supply Chain Sdn Bhd Full time

**Customer Service Forwarding (Export)**

Working Time : Monday - Friday (8.30am-5.30pm)

Saturday (8.30am - 1.00pm)

**Salary**: RM1,800.00 - RM2,200.00 per month

We provide: Epf, Perkeso, MC, AL, Allowance, Alternative Saturday, Annual Review and etc

**Responsibilities:

- **
- Liaise with customer for export shipping documents for tracking of shipments.
- Monitor and arrange for delivery of cargo within specified/requested period.
- Liaise with all relevant parties for proper documentation and arrangement of shipments and to report any irregularities.
- Handle and resolve customer complaints / inquiries via mail or phone in a timely.
- Prepare monthly report and statistical data.
- Assist the superior to generate management report whenever required.
- Coordinating with shipping/warehouse personnel to ensure timely deliveries.
- Able to coordinate internally and externally on the shipping arrangement, and to ensure. smooth and timely receiving of shipments, arrange pickups and document preparation.

**Job Requirements:

- **
- Applicants must be willing to work at Pasir Gudang, Johor.
- Ability to work in a team and under pressure.
- Must have related **logistics forwarding experience (at least one year above)**.
- Diploma / Bachelor Degree in logistics field
- Understand about movement of haulage lorry,
- Knowledge about port system, JCTS & Navis,
- Computer literate and possesses good command of English & Malay.
- Prefer female

Pay: RM1,800.00 - RM2,200.00 per month

Schedule:

- Day shift


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