Territory Manager

3 weeks ago

Kuala Lumpur, Malaysia Orica Full time

**About Orica**:
At Orica, it’s the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world.

It’s an exciting time to join us - we are shaping the future of mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation and reimagining the way we work.

**About the role**:
The primary purpose of this role is to ensure Contract Delivery; deliver Site Organic Growth; and manage Operations Execution. This role is accountable for the safe and effective delivery of in-field operations; DIFOT to customer; CFC and debtor compliance; day to day contract execution and variation management; owns local and site customer interface and relationships and provides key demand & market feedback to the business.

**What you will be doing**:
**Operations and People Management**
- Manage operational activities at Site/s in line with applicable SHES policies
- Demand fulfilment - store/site to customer site
- Site DIFOT & Tonnes performance Reporting (weekly)
- Conduct Site Operational Reviews (monthly)
- Conduct weekly customer demand planning
- Actively manage Port Klang Transfer Station and Sparge assets through their life cycle, including sustenance capital spend and replacement planning
- Implement plans to ensure the maximum utilisation, availability and security of business assets on site/s
- Ensure that a motivated, skilled, competent and appropriately trained team is in place to deliver business needs now and into the future
- Manage contractor and contractor workforce at Port Klang Transfer Station
- Coach, facilitate and develop the site team/s
- Ensure that succession and development plans are in place for key roles and personnel, and that performance management process are in being utilized for site/s

**Sales, Marketing and Commercial Management**
- Responsible for managing cyanide Customer Relationships
- Responsible for bid tender preparation & negotiation and contract finalisation for site
- Actively identify & conversion of Business Development opportunities for differentiation and upsell
- Ensure weekly regional customer demand forecasting is conducted
- Coordinate and attend face to face customer BRAD meetings
- Ensure customer needs identification and execution of solution
- Responsible for delivery of annual budgets (volume and margins)
- Responsible for contract management (invoicing & rise & fall implementation)
- Ensure CFC / CAPEX controls are in place and expenditure is in line with budgets
- Working with the Credit and Collection team to ensure customers debtor compliance is aligned to contracted terms

**What you will bring**:

- Tertiary qualification, Post graduate qualifications in frontline management (desirable)
- 5+ years experience in operations management within a manufacturing/technical environment
- 5+ years Leading small to medium work groups
- Possess unquestioned reputation for integrity, ethics, personal values and solid character
- Builds the trust of others both internally and externally
- Show courage to make decisions, yet is patient to make the right ones
- Model resilience and flexibility; adapts well to new circumstances and adversity
- Demonstrate a bias to working in a team oriented fashion, supporting other’s success

**What we offer**:
As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills.

You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home.

**We respect and value all**:
Orica promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone’s contributions. All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status.

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