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Executive - Personal Financial Services (Mortgage
2 weeks ago
Executive - Personal Financial Services (Mortgage Marketing)
**If you are looking to excel and make a difference, take a closer look at us...**
- Support product development, product management and portfolio management in achieving business objectives and goals.
- Develop high yield products that comply with BNM guidelines and the Bank's compliance requirements.
- Work with relevant stakeholders on any responses/feedback which is mortgage related and required by ABM and BNM within stipulated timeline given.
- Work with respective internal & external stakeholders to ensure product/campaigns are properly executed in a timely manner
- Provide advice to salesperson/Branch on campaign/product/policy/processes inquiry.
- Work with frontliners, call centre, VOC and other units to resolve customer requests/complaints timely and efficiently.
- Develop strategies/plans/processes to prevent or minimize occurrences of complaints.
- Work with relevant stakeholders on board pricing related issues and strategies.
- Ensure compliance in all internal and external dealings.
About Hong Leong Bank
We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.
Job ID JR0000016710
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