Executive - Personal Financial Services

8 months ago


Kuala Lumpur, Malaysia Hong Leong Bank Full time

If you are looking to excel and make a difference, take a closer look at us
- Support product development, product management and portfolio management in achieving business objectives and goals.
- Develop high yield products that comply with BNM guidelines and the Bank’s compliance requirements.
- Work with relevant stakeholders on any responses/feedback which is mortgage related and required by ABM and BNM within stipulated timeline given.
- Work with respective internal & external stakeholders to ensure product/campaigns are properly executed in a timely manner
- Provide advice to salesperson/Branch on campaign/product/policy/processes inquiry.
- Work with frontliners, call centre, VOC and other units to resolve customer requests/complaints timely and efficiently.
- Develop strategies/plans/processes to prevent or minimize occurrences of complaints.
- Work with relevant stakeholders on board pricing related issues and strategies.
- Ensure compliance in all internal and external dealings.
- About Hong Leong Bank_
- We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China._
- We seek to strike a balance between diversity, inclusion and merit to achieve our _
- mission of infusing diversity in thinking and skillsets into our organisation._
- are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. _
- Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation._



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