Order Management Executive

1 week ago


Petaling Jaya, Malaysia Konica Minolta Business Solutions Full time

At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich the society through constant innovation and development of solution driven tools.

**Responsibilities**:

- Responsible for managing the sales orders, returns and domestic stock transfer process for accuracy and completeness.
- To liaise with sales and cross function departments for sales coordination and operational activities.
- To process and coordinate sales order from initial order receipt until final delivery, verification of documents and invoices.
- To keep track and monitor of order status at all times to ensure order accuracy and on time delivery with high service level.
- Initiate, develop and carry out complete sales ordering procedures, documentation or any internal procedure which is in compliance with company quality systems.
- Manage and resolve internal / external queries relating to order status and customer account issues.
- Handle customer enquiries and complaints with urgency, immediately refer issues / decision requiring higher-level discussion or approvals to relevant personnel while maintaining customer’s satisfaction.

**Job Requirement**:

- Preferably at least 1 year of related working experience.
- Temporary 4 months contract positions available.
- Preferred start date: Beginning of February 2024

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: RM3,000.00 - RM4,500.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Fixed shift
- Monday to Friday

Application Question(s):

- Are you able to join us on February 2024?



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