Customer Service Officer
2 weeks ago
**Job Scope**:
- Manage and process customer orders into Oracle
- Liaise with warehouse for pick/pack and arrange delivery based on customer request
- Monitor backlog and follow up outstanding goods or matters from the related parties ensuring the completion of order shipment within the contractual time frame
- Returns/Instrument movements
- Maintain communication with customers
**Requirements**:
- Fluent in English, Chinese
- At least 2 years customer service, order management experience
- Hybrid arrangement
**Job Types**: Full-time, Contract
Pay: RM2,800.00 - RM4,000.00 per month
Schedule:
- Day shift
- Monday to Friday
**Experience**:
- Customer service: 1 year (required)
**Language**:
- Mandarin (required)
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