Customer Service Officer

7 months ago


Petaling Jaya, Malaysia Al-Futtaim Full time

**Job Scope**:

- Manage and process customer orders into Oracle
- Liaise with warehouse for pick/pack and arrange delivery based on customer request
- Monitor backlog and follow up outstanding goods or matters from the related parties ensuring the completion of order shipment within the contractual time frame
- Returns/Instrument movements
- Maintain communication with customers

**Requirements**:

- Fluent in English, Chinese
- At least 2 years customer service, order management experience
- Hybrid arrangement

**Job Types**: Full-time, Contract

Pay: RM2,800.00 - RM4,000.00 per month

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- Customer service: 1 year (required)

**Language**:

- Mandarin (required)



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