Customer Service Officer

Supporting Customer Service Officer (CSO) scope. - Responsible in managing Salesforce data entry - To maintain and update purchaser file - Handing Over matters - Weekly report for ageing defects & feedback complaint - Assist to prepare correspondence letter to customers and etc. (i.e. closing letter) - Assist to issue analysis for owner complaints of...

**JOB DESCRIPTION** - Act as an interface to communicate and coordinate with internal parties and customers from time to time to ensure smooth running of back - office functions. - Handle KYOCERA customer inquiries and resolve customer problems by phone call or assign technician for visit within the time frame with a focus on service excellence and first...

_Nature of Business: IT service and solution provider_ - Location: Industrial Park Subang, Subang Jaya (Must have transport)_ - Position: Customer Support_ - Salary Range: RM2,400- RM2,800 (Based on experience/ knowledge related)_ - Working Days: Normal day & normal working hours (5 days | 9:00am - 6.00pm)_ Task: - Checking of the warranty for particular...

**Key Responsibilities** - Identify customer needs, clarify information, research every issue, and provide solutions and/or alternatives to customers. - To organize and coordinate the medical assistance services such as inpatient, outpatient, evacuation, and repatriation services for the customer. - Work closely with the network service providers and...

**Customer Service ( Subang)** Location : Sime UEP Industrial Park Subang Working Days : 5 days Nature of Business : IT solution provider - Checking of the warranty for the particular IT/ home appliances products - Provide the quotation to the customers on the servicing cost - Follow up and assist customer enquiries - Will coordinate with other engineers...

_Nature of Business: IT service and solution provider_ - Location: Sime UEP Subang, Industrial Park Subang_ - Position: Call Center Supervisor_ - Salary Range: RM4,500- RM5,000 (Offer based on experiences)_ - Working Days: Normal day & normal working hours (5 days | 9:00am - 6.00pm)_ Requirement: - Diploma/ Degree in any course. - Fluent written and spoken...

**Key Responsibilities**: - Handle inbound calls with full understanding and information of customers' inquiries and complaints. - Make outbound calls to existing customers by providing resolution after proactive checks for any potential or actual shipment failures. - Provide customers with suitable solutions by following company guidelines to problem...

_Nature of Business: IT service and solution provider_ - Location: Industrial Park Subang, Subang Jaya (Must have transport)_ - Position: Customer Support_ - Salary Range: RM2,200- RM2,500_ - Working Days: Normal day & normal working hours (5 days | 9:00am - 6.00pm)_ - ** Fresh grads are welcome to apply_ Task: - Checking of the warranty for particular IT...

**JOB PURPOSE** Customer Service Executive manages customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **DUTIES &...

**Job Responsibilities;** - Responsible for day-to-day customer service support, including sales order entry and invoicing management. - Actively liaise with customers, factory, respective product DCs, demand planner, supply planner, finance, sales and marketing department to expedite shipment and resolve any matters that may impede customer order...

**Customer Service & Admin Officer** **Location**: Kelana Jaya, Petaling Jaya **Overview**: **Primary Responsibilities**: - Monitor and respond promptly to social media postings. - Maintain and update daily sales reports and monthly sales forecasts. - Handle order processing, including following up on quotations and updating order statuses. - Present and...

**JOB PURPOSE** Customer Service Junior manages customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **DUTIES &...

**ADMIN** - min 20 - 35 years old - have related experienced & skills - have high responsibility, good attitude, professional - Basic Salary RM1.5K - RM1.8K - EPF, SOCSO, EIS **Job Descriptions** - Maintaining a positive, empathetic, and professional attitude toward customers at all times - Responding promptly to customer inquiries - Communicating with...

**About us** We are professional, agile and supportive. Our work environment includes: - Modern office setting - Work-from-home days - Identify and assess customers’ needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts through open and interactive communication. - Provide accurate, valid and complete...

**Customer Service Representative** **Samsung Authorized Service Center (One Mobile Care SDN BHD)** **Sunway Pyramid, Subang Jaya, PJ** **Responsibilities**. - Handle issues regarding client complaints and other matters. - Works with supervisors in other departments on updating information and procedures - Handle customer inquiries and feedback. - Provide...

You will be working in a gym environment, where you will be engaging with member, servicing, fitness consultations, group workouts, membership administation's and sales. Join us now and be part of fitness industry, earn by living and leading an active lifestyle! **> **Just to be clear on the **earnings $$$$$ **and **growth opportunity** part.... - **Basic...

**The Company**: Our client is one of the leading transport and logistics companies in Europe. Established for more than 190 years, they are supported by over 7000 employees and 170 company-owned offices globally. **The Customer Service Executive Indoor Sales will be responsible**: - Respond to sales enquiries from existing and new customers. - Supporting...

**Responsibilities**: - Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.**Benefits**: - EPF -...

**Responsibilities**: - To attend all customers and inbound calls. - Collect payment from customers. - Attend customers' issues, problems or cases. - General administrative clerical works such as filing, data entry and operation division administrative duties. - Undertakes other ad-hoc tasks as assigned by superior / management when necessary. - In-charge...

**Responsibilities**: - Investigate root causes of issues faced by shipper or consignee and provide an accurate resolution. - Make outbound calls to consignee or shipper to follow up on cases. - Update statuses of issues on CRM. - Perform any other duties assigned from time to time. **Job requirements** - Education: Minimum STPM / Diploma in any studies. -...