Customer Service Import

2 weeks ago


Klang, Malaysia HANSON GLOBAL FREIGHT SDN BHD Full time

1. Customer Service Import
- Monitor and coordinate arrivals/shipments, process documentation as well as coordinate with a various internal department on shipping activities and arrival.
- To ensure proper documentation process and release of electronic delivery order (EDO) upon received the arrival notice from shipping line before vessel arrival.
- To liaise with customers, ports, shipping lines, depot, agents on the shipping arrangement and documentation preparation.
- To assist in declaration for K1 & ZB online system.
- To handle and resolve all customer complaints / inquiries via mail or phone in a timely.
- To perform ad-hoc tasks as requested by Head of Department or Management.

2. Customer Service Export
- Monitor and coordinate shipments, process documentation as well as coordinate with a various internal department on shipping activities.
- To ensure proper documentation process custom clearance and make sure custom paper release.
- To liaise with customer, ports, shipping lines, depot, agents on the shipping arrangement and documentation preparation.
- To assist in declaration for K2, K3 & ZB online system.
- To handle and resolve all customer complaints / inquiries via mail or phone in a timely.

3. Customer Service Haulage
- To prepare Request of Transport (ROT) for import and export deliveries.
- to execute the daily haulage operation effectively and efficiently by handling the communication in order to meet the customers' requirements.
- To attend queries on the status of the containers and update the customers accordingly.
- To update container movement into system and submission of closed job task for invoicing purpose in a timely manner.
- To cross check vendor invoice in order after job completed.
- Any other tasks that maybe assigned from time to time by the Head of Department.

**Job Types**: Full-time, Permanent

**Salary**: RM1,500.00 - RM2,500.00 per month

**Benefits**:

- Health insurance
- Meal allowance
- Parental leave

Schedule:

- Monday to Friday

Supplemental pay types:

- Attendance bonus
- Performance bonus

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

Ability to Commute:

- Klang (required)



  • Klang, Malaysia HANSON GLOBAL FREIGHT SDN BHD Full time

    1. Customer Service Import - Monitor and coordinate arrivals/shipments, process documentation as well as coordinate with a various internal department on shipping activities and arrival. - To ensure proper documentation process and release of electronic delivery order (EDO) upon received the arrival notice from shipping line before vessel arrival. - To...


  • Klang, Selangor, Malaysia HANSON GLOBAL FREIGHT SDN BHD Full time

    1. Customer Service Import Monitor and coordinate arrivals/shipments, process documentation as well as coordinate with a various internal department on shipping activities and arrival. To ensure proper documentation process and release of electronic delivery order (EDO) upon received the arrival notice from shipping line before vessel arrival. To liaise with...


  • Klang, Malaysia Elite Team Logistics (M) Sdn Bhd Full time

    Responsible for liaising with hauliers regarding container delivery status. - Receive documents from customers and manage containers from port until they are returned to Depoh - To avoid incurring storage charges - Follow up with customer - Manage imported shipments and report the status to the import manager Pay: RM1,800.00 - RM2,300.00 per...


  • Klang, Malaysia Sealand Global Freight (M) Sdn Bhd Full time

    Required minimum 2 years experience. Position: junior customer service Mainly handling sea/air/road freight export and import, compiling reports for warehousing and update to client. **Job Types**: Full-time, Permanent **Salary**: RM1,800.00 - RM2,800.00 per month **Benefits**: - Cell phone reimbursement - Maternity leave Schedule: - Monday to...


  • Klang, Malaysia Sealand Global Freight (M) Sdn Bhd Full time

    Required minimum 2 years experience. Position: junior customer service Mainly handling sea/air/road freight export and import, compiling reports for warehousing and update to client. **Job Types**: Full-time, Permanent **Salary**: RM1,800.00 - RM2,800.00 per month **Benefits**: - Cell phone reimbursement - Maternity leave Schedule: - Monday to...


  • Klang, Selangor, Malaysia PNS LOGISTICS SDN BHD Full time

    Roles and Responsibilities: Responsible in supporting customer's individual enquiry coordinating local / overseas agentsEffective handling and responding of all customers interactions (tele-communications and written communications)Able to handle Import by Sea, Logistics, shipment planning & documentationLiaise with Carrier/ NVOCC/ Consolidator/...


  • Klang, Selangor, Malaysia PNS LOGISTICS SDN BHD Full time

    Roles and Responsibilities: Responsible in supporting customer's individual enquiry coordinating local / overseas agentsEffective handling and responding of all customers interactions (tele-communications and written communications)Able to handle Import/Export by Sea & Air, Logistics, shipment planning & documentationLiaise with Carrier/ NVOCC/...

  • Customer Service

    2 months ago


    Klang, Malaysia Lifework HR Services Sdn Bhd Full time

    Responsibilities: - Arranging & overseeing export and import shipment - Arrange local and overseas transportation (Sea & Air) - Handle correspondence with local or overseas agents - Liaise with carriers/shipping agent to ensure shipment is delivered on time - Provide shipment quotes for customers and set up shipments as required by customers. - To liaise...

  • Customer Service

    2 weeks ago


    Klang, Malaysia Lifework HR Services Sdn Bhd Full time

    Responsibilities: - Arranging & overseeing export and import shipment - Arrange local and overseas transportation (Sea & Air) - Handle correspondence with local or overseas agents - Liaise with carriers/shipping agent to ensure shipment is delivered on time - Provide shipment quotes for customers and set up shipments as required by customers. - To liaise...


  • Klang, Selangor, Malaysia Sealand Global Freight (M) Sdn Bhd Full time

    Required minimum 2 years experience.Position: junior customer serviceMainly handling sea/air/road freight export and import, compiling reports for warehousing and update to client.Job Types: Full-time, PermanentSalary: RM1, RM2,800.00 per monthBenefits: Cell phone reimbursement Maternity leaveSchedule: Monday to FridaySupplemental pay types: Performance...


  • Klang, Malaysia Star Concord Logistics Sdn Bhd Full time

    Required language(s): Bahasa Malaysia, English, - At least 1 Year(s) of working experience in the related field is required for this position. - Required Skill(s): Require to have experience in import/export documentation processing, - Preferably Entry Level specialized in Logistics/Freight forwarding or equivalent. - Help manage current customer accounts. -...


  • Pelabuhan Klang, Selangor, Malaysia Kerry Logistics (M) Sdn Bhd Full time

    _Job Highlights_ Friendly Working Environment Attractive Package Better Career Advancement- Job Description_ Coordinate with customer/vendor to follow up for booking status. Follow up CIPL & related documents for custom clearance purpose. Follow NOA with liner/coloader. Monitoring of custom clearance status & update to customer/agent. Handle for...


  • Klang, Malaysia Star Concord Logistics Sdn Bhd Full time

    Required language(s): Bahasa Malaysia, English, - At least 1 Year(s) of working experience in the related field is required for this position. - Required Skill(s): Require to have experience in import/export documentation processing, - Preferably Entry Level specialized in Logistics/Freight forwarding or equivalent. - Help manage current customer accounts. -...


  • Port Klang, Malaysia ICL GLOBAL TRANSPORT SDN BHD Full time

    **Skills**: Minimum 2 years experience in Import & Export Documentation.** **Requirements**: - Diploma in Admin - Minimum 2 years experience in handling or processing Import & Export Documentation - Good working attitude - Fluent in English & Chinese (Mandarin), both written and spoken - Able to identify, assess and solve problem under...


  • Port Klang, Malaysia Kerry Logistics (M) Sdn Bhd Full time

    _**Job Highlights**_ - Friendly Working Environment - Attractive Package - Better Career Advancement - **Job Description**_ - Co-ordinate with customer/vendor to follow up for booking status. - Follow up CIPL & related documents for custom clearance purpose. - Follow NOA with liner/co-loader. - Monitoring of custom clearance status & update to...


  • Klang, Malaysia ECU WORLDWIDE (MALAYSIA) SDN BHD Full time

    Responsible to forwarding related matters in order to meet the Customer demands. - Ensure the “On Time Delivery” for import and export are meeting Customer requirements. - Coordinate the import export operations, customs clearance, delivery, pick-up and warehousing. - Well versed in handling Customs clearance operation including EDI data entry (K1, K2,...


  • Port Klang, Malaysia A PLUS LOGISTICS SERVICES SDN BHD Full time

    JOB SCOPE: To communicate & arrange with vendors such as shipping line, haulage & warehouse vendor for client's IMPORT or EXPORT shipment arrangement. To arrange shipment file accordingly. To liaise with clients on shipment arrangement. To cooperate with the team to achieve harmonious working environment. **Salary**: RM2,000.00 - RM3,600.00 per...

  • Import Clerk

    2 weeks ago


    Klang, Malaysia Speedex Express Logistics (M) Sdn. Bhd. Full time

    Company Description Speedex Express Logistics (M) Sdn. Bhd. is a logistics company that provides quality and prompt services to clients. We take pride in providing professional care to ensure the satisfaction of our clients. Our affiliated group, SEL Global Freight (M) Sdn. Bhd., further strengthens our ability to meet our clients' needs. Located in Klang,...


  • Pelabuhan Klang, Selangor, Malaysia A PLUS LOGISTICS SERVICES SDN BHD Full time

    JOB SCOPE:To communicate & arrange with vendors such as shipping line, haulage & warehouse vendor for client's IMPORT or EXPORT shipment arrangement.To arrange shipment file accordingly.To liaise with clients on shipment arrangement.To cooperate with the team to achieve harmonious working environment.Salary: RM2, RM3,600.00 per monthBenefits: Flexible...

  • Customer Service

    3 weeks ago


    Klang, Malaysia PNS LOGISTICS SDN BHD Full time

    Roles and Responsibilities: - Responsible in supporting customer's individual enquiry - coordinating local / overseas agents Effective handling and responding of all customers interactions (tele-communications and written communications) Able to handle Import by Sea, Logistics, shipment planning & documentation Liaise with Carrier/ NVOCC/ Consolidator/...