Customer Service Executive

1. Customer Service Executive will be responsible for daily communication with customers, warehouse team and operations team in Seremban for daily transport arrangement and storage movement. 2. Manage daily operations job including inbound and outbound delivery -cross border, and import / export shipments. 3. Compilation and submission of billings,...

Job Responsibilities: 1. To liaise and follow-up closely with customers on daily order, shipment and enquiries 2. To solve customer enquiries regarding any issues arise relating to the order 3. Ensure customer request and enquires are attended promptly 4. To liase and work closely with warehouse operation team regarding all job order and...

VACANCY POSITION - CUSTOMER SERVICE LOCATION - PULAU INDAH, PORT KLANG SALARY - RM 4000-5000 **Job Description**: To coordinate with shipping dept and forwarding agent when necessary, on the movement of containers and loose cargoes collection including the coordination with production on finish goods availability. To monitor packaging material & finished...

**Responsibilities**: - **Customer support**: - **Issue Resolution** - Investigate and resolve customer complaints and issues in a professional and timely manner. Collaborate with other departments such as logistics or product teams to resolve complex problems. - **Product Knowledge** - Maintain a comprehensive understanding of the company's products or...

JOB VACANCY POSITION - CUSTOMER SUPPORT EXECUTIVE LOCATION - PORT KLANG SALARY- RM 3500-4500 Job Scope: 2.Assist customers with booking, tracking, and managing their freight shipments. 3.Coordinate with various departments, including operations, sales, and finance, to ensure smooth execution of customer requests. 4.Resolve customer complaints and issues...

Key Responsibilities: - Provide forwarding/ logistics solutions to customers and guide the customer on shipping, customs clearance and logistics matter. - Responsible for handling all shipping coordination including vessel booking, freight arrangement, shipping documents and other related document preparation. - To coordinate with 3rd party logistics...

Attend to customer’s enquiries / request and feedback to ensure customer’s KPI are met. - To coordinate and monitor for import & export shipments, transportations, and custom clearance - Updating necessary information in our integrated logistics system. - Liaise with sales and operations division on the delivery schedule to ensure delivery is on time. -...

Job Scoop 1. Prepare Quotation for ocean freight, sea freight and custom clearance 2. Check the freight cost 3. Follow up on booking 4. Place booking 5. Prepare S/I, HBL and MBL 6. Check port system on vessel status 7. Check port system on container status 8. Co-respondance with oversea agent on enquiry and booking 9. Follow up shipment status with...

**The Company** Our client is a liner shipping company who provides liner and feeder operator services to Asia, Middle East, India Subcontinent and Africa. The Customer Service Executive will be handling customer booking processes and space management with head office and enhance customer satisfaction. To support and collaborate with team members in...

**Primary Job Purpose**: Customer service officers act as the face of a company and directly work with customers to answer their questions or provide additional support where needed. Works well with people with excellent interpersonal communication skills to achieve good level of customer satisfaction. Work effectively with all peers and teams in Finance,...

Interface with customers and sales representatives to handle both pre-sales and post-sales service functions. Provide outstanding customer service to improve customer satisfaction and relationship. Handle and resolve customer complaints/inquiries via mail or phone in a timely and accurate manner. Assist in product purchasing and order fulfillment...

Job Responsibilities: - Customer service for daily transportation. Provide and process information in response to inquiries, concerns and requests the services - Handle and resolve customer’s complaint and issues. - Ensure all deliveries and collection are being monitored and well coordinated. - Communicate and coordinate with internal department - Record...

Job Responsibilities: - Customer service for daily transportation. Provide and process information in response to inquiries, concerns and requests the services - Handle and resolve customer’s complaint and issues. - Ensure all deliveries and collection are being monitored and well coordinated. - Communicate and coordinate with internal department - Record...

**RERFull job description** - Arrange import and export operation and documentation - Arrange local and overseas transportation ( Sea & Air ) - Handle correspondence with local or overseas agents. - Have a good liason with Shipping companies. - Daily co-ordination of operation and customer booking. - Manage Documentation and Customer Services Dept. -...

List-ID: 103384559Today 15:42 **Job Description**: - Filing customer records, including contact information, purchases and billings. Conducting surveys and writing reports based on customer feedback on products and services. Providing customers with clear instructions to resolve issues. Rerouting customer calls to other departments when advanced solutions...

1. To prepare Request of Transport (ROT) for import and export deliveries 2. To execute the daily haulage operation effectively and efficiently by handling the communication in order to meet the customer's requirements 3. To attend queries on the status of the containers and update the customers accordingly 4. To update container movement into system and...

Attend to customer’s enquiries / request and feedback to ensure customer’s KPI are met. - To coordinate and monitor for import & export shipments, transportations, and custom clearance - Updating necessary information in our integrated logistics system. - Liaise with sales and operations division on the delivery schedule to ensure delivery is on time. -...

Execute the booking and pre-book volume with Customer appointed ocean liners - Responsible to secure the vessel space and actively liaise with forwarding team, liner and customer to ensure shipments are booked as per requirement. - Work closely with 3PL forwarding and warehouse team in managing container delivery issues with liners - Responsible to follow up...

**IMAGE LOGISTICS (M) SDN BHD** **BAYU TINGGI, KLANG** **_JOB VACANCY_** **_WE ARE HIRING!!_** **CUSTOMER SERVICES EXECUTIVE** Application are invited from dynamic, energetic and responsible professionals who have hand on experience in all aspects in Customer Services in logistics industries Image Logistics (M) Sdn Bhd - Professional, Experience and...

Attend to customer’s enquiries / request and feedback to ensure customer’s KPI are met. - To coordinate and monitor for import & export shipments, transportations, and custom clearance - Updating necessary information in our integrated logistics system. - Liaise with sales and operations division on the delivery schedule to ensure delivery is on time. -...