Customer Support Executive

**Primary Job Purpose**: - Supporting Commercial team in sales related documentations. - Working with sales team on promotional procedures and implement marketing activities that fuel the company strategic growth. - Working with sales team on digital marketing platform like social media, B2B websites, tradeshows, marketing materials, design unique selling...

1. Customer Service Executive will be responsible for daily communication with customers, warehouse team and operations team in Seremban for daily transport arrangement and storage movement. 2. Manage daily operations job including inbound and outbound delivery -cross border, and import / export shipments. 3. Compilation and submission of billings,...

List-ID: 96123953Today 16:08 **Job Description**: - Answering incoming calls and enquiry. - Providing customer service in regards to customers enquiries. - Ensure all deliveries are in timely manner. - Reschedule shipments if unable to meet delivery shipments. - Liaise with other logistics agents / supplier on transportations for delivery / shipment of...

**Position Summary**: - This is a hands on position, that provides technical expertise and oversees and participates in the maintenance, repair, and improvement of facility equipment. This equipment includes facilities, machinery, buildings, material handling equipment, safety and security systems (hereinafter referred as Equipment). The position must be...

1) Posses 1 to 2 years experience working in customer service 2) Excellent and good command of spoken and written Bahasa Malaysia & English 3) Willing to work in shift, public holiday and sunday 4) Any ad-hoc task assigned by Head of Department Salary : RM 1800-RM 2500 Willing to work at Telok Gong, Port Klang If you meet the above conditions & please...

List-ID: 96123953Today 16:08 - Job Description - Answering incoming calls and enquiry. - Providing customer service in regards to customers enquiries. - Ensure all deliveries are in timely manner. - Reschedule shipments if unable to meet delivery shipments. - Liaise with other logistics agents / supplier on transportations for delivery / shipment of goods. -...

**Job Descriptions**: - Aid the sales team in order placement and fulfillment, submit inquiries (RFQ) to R&D teams, file customer complaints and claims to Quality Assurance and Finance teams, new part number creation in system and generate product labelling for OE shipments. - Compile sales data and maintain well-organized and current records of sales...

VACANCY POSITION - CUSTOMER SERVICE LOCATION - PULAU INDAH, PORT KLANG SALARY - RM 4000-5000 **Job Description**: To coordinate with shipping dept and forwarding agent when necessary, on the movement of containers and loose cargoes collection including the coordination with production on finish goods availability. To monitor packaging material & finished...

We are currently looking for a Customer Service Coordinator (logistics) to join their dynamic team to assist in the business of the company. 1. Execute day-to-day operational activities according to requirements and KPI, ensuring close coordination with carrier, co-loader, airfreight forwarders, contractors, origin and destination offices to obtain high...

**Main Job Tasks and Responsibilities** - manage customer accounts - aim to achieve monthly or annual sales targets - respond promptly to customer queries - handle and resolve customer complaints - obtain and evaluate all relevant information to handle product and service inquiries - provide quotation and delivery information - organize workflow to meet...

**Major Duties**: - Prepare commercial invoice & packing list, COA - Communicate with customer product status - Follow up delivery schedule by sea or air or local transport with internal or external supplier and update to customer - Inform finance proceed billing once shipment clear - Any task provided by superior **Job Specification**: - Fresh graduate...

**SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD** is an international company that provides customer support services to reputable financial firms. One of our biggest clients is **IQ OPTION** (IQOption is an international IT company operating in the fintech industry that developed one of the world's best trading platforms for financial instruments). Now we are...

Job Responsibilities: 1. To liaise and follow-up closely with customers on daily order, shipment and enquiries 2. To solve customer enquiries regarding any issues arise relating to the order 3. Ensure customer request and enquires are attended promptly 4. To liase and work closely with warehouse operation team regarding all job order and...

**Responsibilities**: - Purposes of the position- Arrange and coordinate all import and export shipping matters according to clients’ requirements. - Coordinate with various shipping and forwarding contractors and internal warehouse operations to support timely receipt and delivery of shipments to customers. - Fulfil orders and generate reports using the...

_**OVERALL MANAGEMENT**_ 1. Perform COA checking and reconciliation with physical cargo, verify all Import Lotting Receiver, Lotting Summary Reports, cargo identification matchings and storage confirmation at branch level. 2. Branch specialist in reconciling and matching LME Cast References / Melt numbers and resolving issues on LME cargo warrantability at...

**Job DESCRIPTION**: 1. Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. 2. Provide high-quality service to achieve maximum customer satisfaction by resolving...

Key Responsibilities: - Provide forwarding/ logistics solutions to customers and guide the customer on shipping, customs clearance and logistics matter. - Responsible for handling all shipping coordination including vessel booking, freight arrangement, shipping documents and other related document preparation. - To coordinate with 3rd party logistics...

Manage all marketplace customer service & operation support - Update correct information to listing pages - Ensure timely listing of new products to all marketplaces - Resolve marketplace issues in a timely manner with internal and external parties - Follow up with marketplace support teams to ensure sufficient stock levels, 100% fulfilment and on-time...

**Responsibility**: 2. Assist customers with order placement, tracking, modifications, and cancellations. 3. Handle complaints and resolve issues, aiming for customer satisfaction and retention. 4. Collaborate with the logistics partners and warehouse teams to ensure prompt and accurate order fulfilment. 5. Gather customer feedback and suggest...

Job description: - Support sales team by handling business enquiry from customer. - Coordination with customer service. - Market information checking and compilation. - Problem solving for customer when necessary. - System data filing. Job requirements: - Has experience as a junior executive specialized in Logistics/Supply Chain or equivalent. - Good...