Customer Support Executive

**Primary Job Purpose**: - Supporting Commercial team in sales related documentations. - Working with sales team on promotional procedures and implement marketing activities that fuel the company strategic growth. - Working with sales team on digital marketing platform like social media, B2B websites, tradeshows, marketing materials, design unique selling...

1. Customer Service Executive will be responsible for daily communication with customers, warehouse team and operations team in Seremban for daily transport arrangement and storage movement. 2. Manage daily operations job including inbound and outbound delivery -cross border, and import / export shipments. 3. Compilation and submission of billings,...

**Job Title**: Customer Service Executive **Location**: No.20, Jalan Perusahaan 27/KS 5, Kg. Idaman, Pandamaran, 42000 Port Klang, Selangor, Malaysia **About Us**: Hock Cheong Logistics is a leading logistics provider specializing in LCL (Less than Container Load) consolidation services to East Malaysia, specifically to Sabah and Sarawak. We pride ourselves...

JOB VACANCYPOSITION - CUSTOMER SUPPORT EXECUTIVELOCATION - PORT KLANGSALARY- RM Job Scope:Assist customers with booking, tracking, and managing their freight shipments.Coordinate with various departments, including operations, sales, and finance, to ensure smooth execution of customer requests.Resolve customer complaints and issues effectively and in a...

**Customer Support Executive Travel (Ara Damansara/Bilingual position only)** - Japanese (Native only) & English (Daily conversation level) - have good understanding of Japanese business manner & common sense in professional settings. - have basic understanding of interpersonal skills in international business settings. - have good hospitality &...

**Position Summary**: - This is a hands on position, that provides technical expertise and oversees and participates in the maintenance, repair, and improvement of facility equipment. This equipment includes facilities, machinery, buildings, material handling equipment, safety and security systems (hereinafter referred as Equipment). The position must be...

_**POSITION **:_NON - EXECUTIVE_ **Key Responsibility**: IT Support consists of non-executive staff who are responsible for support and maintenance for critical container operations IT devices which consist of End User Computing - PC/Laptop/Printers at the entire terminal, Tablets for Quay Cranes(QC), RTG, Stackers, Terminal Trucks (TT), Shuttle Bus(SH),...

**Job Descriptions**: - Aid the sales team in order placement and fulfillment, submit inquiries (RFQ) to R&D teams, file customer complaints and claims to Quality Assurance and Finance teams, new part number creation in system and generate product labelling for OE shipments. - Compile sales data and maintain well-organized and current records of sales...

VACANCY POSITION - CUSTOMER SERVICE LOCATION - PULAU INDAH, PORT KLANG SALARY - RM 4000-5000 **Job Description**: To coordinate with shipping dept and forwarding agent when necessary, on the movement of containers and loose cargoes collection including the coordination with production on finish goods availability. To monitor packaging material & finished...

**Customer Support Executive Travel (Japan/Permanent WFH)** Desktop PC & accessories delivered from MY Consultant (Freelance) - Japanese (Native only) & English (Daily conversation level) agree with work conditions (shift & location) have good understanding of Japanese business manner & common sense in professional settings. have basic understanding of...

**Job Scope**: - Handling call, message for shopee and other platform. - Follow up orders, after sales service. - Liaise with platform manager and marketing superior. - Follow up with customers, provide feedback and see problems through to resolution. - Undertake any other duties as - and-when assigned by Management. **Job Requirements**: - Familiar with...

**Major Duties**: - Prepare commercial invoice & packing list, COA - Communicate with customer product status - Follow up delivery schedule by sea or air or local transport with internal or external supplier and update to customer - Inform finance proceed billing once shipment clear - Any task provided by superior **Job Specification**: - Fresh graduate...

Job Responsibilities: 1. To liaise and follow-up closely with customers on daily order, shipment and enquiries 2. To solve customer enquiries regarding any issues arise relating to the order 3. Ensure customer request and enquires are attended promptly 4. To liase and work closely with warehouse operation team regarding all job order and...

Key Responsibilities: - Provide forwarding/ logistics solutions to customers and guide the customer on shipping, customs clearance and logistics matter. - Responsible for handling all shipping coordination including vessel booking, freight arrangement, shipping documents and other related document preparation. - To coordinate with 3rd party logistics...

_**Job Highlights**_ - Friendly Working Environment - Attractive Package - Better Career Advancement - **Job Description**_ - To handle and identify customer inquiries completely and accurately to the satisfaction of the customer - Respond promptly to customer inquiries on booking confirmation and monitoring of shipment. - Proactive in communication with...

_**Job Highlights**_ - Friendly Working Environment - Attractive Package - Better Career Advancement - **Job Description**_ - Co-ordinate with customer/vendor to follow up for booking status. - Follow up CIPL & related documents for custom clearance purpose. - Follow NOA with liner/co-loader. - Monitoring of custom clearance status & update to...

Job description: - Support sales team by handling business enquiry from customer. - Coordination with customer service. - Market information checking and compilation. - Problem solving for customer when necessary. - System data filing. Job requirements: - Has experience as a junior executive specialized in Logistics/Supply Chain or equivalent. - Good...

Manage all marketplace customer service & operation support - Update correct information to listing pages - Ensure timely listing of new products to all marketplaces - Resolve marketplace issues in a timely manner with internal and external parties - Follow up with marketplace support teams to ensure sufficient stock levels, 100% fulfilment and on-time...

JOB VACANCY POSITION - INDOOR SALES EXECUTIVE LOCATION - PORT KLANG SALARY - RM 3000 - 4000 **Responsibilities**: Attend to customers (secured/non-secured) enquiries, provide quotations, act on complaints and follow up on quoted propositions. Assist sales manager to secure customers; upon shipment confirmed, create system quotations and define clear...

**Responsibilities**: - **Customer support**: - **Issue Resolution** - Investigate and resolve customer complaints and issues in a professional and timely manner. Collaborate with other departments such as logistics or product teams to resolve complex problems. - **Product Knowledge** - Maintain a comprehensive understanding of the company's products or...