Import & Export Customer Service / Documentation

4 months ago


Klang, Malaysia Star Concord Logistics Sdn Bhd Full time

Required language(s): Bahasa Malaysia, English,
- At least 1 Year(s) of working experience in the related field is required for this position.
- Required Skill(s): Require to have experience in import/export documentation processing,
- Preferably Entry Level specialized in Logistics/Freight forwarding or equivalent.
- Help manage current customer accounts.
- Deal with a high volume of inbound and outbound phone calls.
- Maintain relationships with carriers and customers.
- Provide exceptional customer service to customers and carriers.
- Solve customer and carrier problems and help resolve issues.
- Provide shipment quotes for customers and set up shipments as required by customers.
- Excellent multitasking skills within their work space as well as computer software programs.
- Be a professional representative of our company that other employees look up to.

**Job Types**: Full-time, Fresh graduate

**Salary**: RM2,000.00 - RM3,500.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

**Experience**:

- Freight Forwarding: 1 year (required)



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