Customer Service

Role Description This is a full-time on-site role based in Bandar Klang for a Customer Service personnel. The employee will be responsible for assisting with customer inquiries, issuing bookings & other customer related documents. The employee will also be responsible for liaising internally with various departments ( Operations, Sales, Documentations ) to...

Respond to guest inquiries, concerns, and complaints promptly and professionally. - Provide information to guests about the resort, its amenities, and nearby attention. - Assist guests with making reservations for activities and events. - Serve as liaison between the customer and other departments, such as housekeeping and maintenance, to ensure that...

JOB VACANCY POSITION - CUSTOMER SERVICE LOGISTIC LOCATION - BUKIT TINGGI, KLANG SALARY - RM 2500-3500 **Responsibilities**: - Develop and maintain strong working relationship with customers. - Efficiently respond to customer feedback and requests. - Shipment booking and follow up the closing with shipping liner. **Requirements**: - Minimum SPM and fresh...

Providing guidance on products or services - Handling customer complaints or issues - Add products / edit product image **Salary**: RM1,500.00 - RM2,000.00 per month Schedule: - Day shift Supplemental pay types: - Attendance bonus - Yearly bonus **Education**: - STM/STPM (preferred) **Experience**: - Customer Care Specialist: 1 year...

Customer service is at the heart of operations for any service oriented company. In the shipping industry, we generally to take customer service very seriously. A good company will have managers who are continuously checking in with customer service representatives (CSR’s) to ensure there are no outstanding customer complaints and all company policies are...

**Responsibilities**: - Build rapport and long term relationships with Clients while providing excellent customer service standards. - Liaise with forwarder, shipping agent to ensure shipment is delivered on time - To handle all shipping coordination such as customer booking, vessel booking, freight arrangement, shipping documents, bill of lading and etc. -...

A MNC freight Forwarding company looking for customer service Executive This position will be based in Klang, Bukit Tinggi Job Responsibilities: Import/export for consolidation planning Liaise with customer on operation issues. Export consolidation planning Import and export consolidation documents & liaising with overseas agent Responding customer...

**This position is based at Westport, Klang.** **Responsibilities**: - Delivering a comprehensive service to enquiring customers - Maintains customer satisfaction by providing problems-solving resources - Leads the Customer Service team and being responsible for planning, coordinating, and monitoring logistics operations such as warehousing,...

Job DescriptionWe are seeking a highly motivated CUSTOMER SERVICE REPRESENTATIVE to join our team. As a key member of our customer service department, you will be responsible for providing exceptional customer service and support to our clients.Main Responsibilities:Respond to customer inquiries in a timely and professional manner.Resolve customer complaints...

Working days : Mon to friday, saturday alternate (8.30AM till 5.30PM, Sat 9am - 1pm) ~ Proactive, quick-thinking, team work and positive learning attitude. ~ With and without experience prefer with experience (fresh graduates are welcome to apply, training will be provided) ~ Required language(s) MANDARIN, ENGLISH, BAHASA MALAYSIA (able to speak and...

Join Our Team as a Customer Service OfficerAre you passionate about delivering exceptional customer service? Do you thrive in a dynamic, fast-paced environment? If so, we want you to join our team as a Customer Service OfficerAs a Customer Service Officer, you will be the frontline interface with our local and regional customers, dealers, agents, and...

As a Customer Service Executive, you will be responsible for ensuring a smooth and positive customer experience by addressing inquiries, resolving complaints, and enhancing service quality. You will handle customer interactions across multiple communication channels and collaborate with internal teams to drive continuous improvement in customer service...

**The Company** Our client is a liner shipping company who provides liner and feeder operator services to Asia, Middle East, India Subcontinent and Africa. The Customer Service Executive will be handling customer booking processes and space management with head office and enhance customer satisfaction. To support and collaborate with team members in...

JOB VACANCY POSITION - CUSTOMER SERVICE LOCATION - KLANG TOWN SALARY - RM 2500 5 WORKING DAYS **Responsibilities**: Build up and maintain a relationship with our customers in a professional manner with an objective to fulfill their needs. Handle customer complaints and follow up on all inquiries. Attend to any other special assignments or duties assigned...

Receive customers booking, arrange necessary document and shipment deliveries to destination as requested by customers UCS Logistics is one stop service provider, integrates logistics services that offer clients customised solution to meet local, regional and global requirements. Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM...

The Customer Service Manager is a key position within Supply Chain that is responsible for managing daily operations related to the order to delivery process. With the expected outcome of achieving OTIF targets, maintaining fulfillment cost, and reducing/eliminating penalty deductions, the CS&L manager ensures there is an excellent vendor-customer...

**Job Descriptions**: - Compile and organize customer data, feedback, and interactions into structured datasets. - Collaborate with Customer Service Team to ensure timely and satisfactory resolution of customer issues. - Support Customer Service Team with ad-hoc administrative tasks as required from time to time. **Requirements**: - Currently enrolled in...

CUSTOMER SERVICE EXECUTIVE (MANDARIN OR NON-MANDARIN)Salary Package: Basic + KPI Allowance + Shift Allowance for Shift Based & OT is claimableResponsibilities:Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other issues related to the company's products.To exceed customers' expectations in terms of...

Job Title: Customer Service ExecutiveWe are seeking a highly skilled and experienced Customer Service Executive to join our team at Nirvana Asia Ltd. This is an excellent opportunity for individuals who possess strong communication skills, a passion for delivering exceptional customer experiences, and the ability to work in a fast-paced environment.About the...

To liaise with carrier, custom and customers and relevant departments for tracking of shipments - Follow up/ monitoring/ arrange all the clearance process and assist in arrangement of door delivery within a specified requested period - Handle and resolve all customer complaints /inquiries via mail or phone in a timely - To coordinate internally and...